Director of Continuous Improvement

Found in: Talent UK C2 - 3 weeks ago

Canterbury, United Kingdom East Kent Hospitals University NHS Foundation Trust Full time

Job summary

This is a key role within the corporate leadership team of the Trust, and a core member of the Chief Strategy and Partnerships Officer's (CSPO) team alongside the Strategy, Information Technology and Business Intelligence functions of the organisation.

The post holder will be responsible for the development and deployment of the We Care Improvement system and the programmes of work that deliver quality and efficiency improvements across the organisation. The post holder is operationally responsible for the We Care Improvement and Efficiency programme delivery teams.

The post holder will work closely with the executive team to shape the vision for the programme including the Strategic True North priorities and the annual Breakthrough Objectives

Main duties of the job

Providing the strategic direction for all aspects of the We Care improvement system and holding the devolved responsibility for the programme.

Providing the strategic direction to develop and implement the Trusts' Efficiency and Transformation Programme supporting key transformational schemes agreed by the Executive and Board and embedded within the Trust's strategic True North and Annual Objective priorities.

Provide director level leadership to give oversight and leadership for the agreed Corporate Projects where the complexity and / or cross organisational impact requires senior and experienced leadership to ensure delivery.

Oversee and lead the development and implementation of governance, measurement systems and reporting across the organisational priority programmes and ensure the input of continuous improvement and programme management expertise where needed.

Strategically lead the implementation of and continue to evolve the We Care performance management system ensuring it is shaped by continuous improvement developments, industry thinking and healthcare developments.

Design and implement comprehensive and certified capability building programmes for all levels of staff to increase the Trust's project management and continuous improvement maturity and ensure these are aligned to and integrated with the Trust's Organisational Development Programme.

About us

Our large district general hospitals, specialist units and community sites provide a vibrant and diverse working environment with the extensive opportunities and teaching facilities you would expect of a large trust.

East Kent offers stunning countryside, beautiful beaches and charming places of historic interest, with easy access to London. With excellent schools, a wealth of leisure facilities and easy family days out on your doorstep, alongside beautiful and affordable housing stock, the perfect work-life balance couldn't be easier to achieve.

Job description

Job responsibilities

Leadership

To provide clear professional and managerial leadership to the Trusts We Care Improvement and Programme Management teams, creating high performing teams that are highly skilled, effective, engaged and highly motivated.

Lead by example, with the ability to inspire confidence and respect within and external to the organisations

Take all opportunities with colleagues, patients and service users, carers, commissioners, stakeholders and partners, PFA Trusts, and the general public to model behaviours that reflect the Trusts vision and values

To contribute to the development of the corporate core purpose, vision, mission and values and demonstrate personal leadership in developing the culture of the organisations

Promote training opportunities for the teams to ensure that the Trust has appropriately skilled staff to enable a high-performance culture; and ensure that the function is adequately resourced and, through talent management, ensure that the workforce is planned for the Trusts future needs

Ensure the performance and contribution of individuals is maximised in line with the organisations aims through the promotion and management of appraisal and performance management processes

Support national policy initiatives ensuring local action is adhered to in terms of being recognised as a model employer that has outstanding staff motivation and retention rates including Staff Satisfaction Survey; Equality and Diversity etc

Support the promotion and development of equal opportunities and diversity across the Trust in both employment and provision of services

To embrace and promote staff engagement in the continuous improvement agenda.

To be responsible for budgetary management across the areas of responsibility.

Corporate Responsibilities

As a Director working in the large complex Trust, play a major part in corporate management including being a member of the Trusts senior leadership team and leading on or contributing to agreed specific corporate objectives as agreed

Participate in the promotion of efficient and effective public relations between the Trust and all users of their services and those in the wider health economy

Contribute to the establishment of the Trust-wide standards to maintain, monitor and improve the quality of total care and the efficient use of resources to promote patient satisfaction, experience and outcomes

Contribute to the development, communication and promotion of corporate core purpose, vision, mission and values

Work with the Chief Strategy and Partnerships Officer to agree operational and personal objectives and performance targets which focus on the delivery of the corporate strategies and business plans of the Trust

Develop effective working relationships with key external stakeholders including commissioners and other local healthcare providers, supporting the interface with HOSC and representing the Trust in the wider ICS forums as appropriate

Represent the Trusts at local / national / public meetings / events as required, acting independently, decisively and effectively in sensitive, difficult or political situations which may require delivering difficult messages and contentious information.

Contribute to the development of a culture of continuous improvement; promotion of new ideas and initiatives; leading by example and supporting others through the journey to a sustainable future in order to meet stretching financial and performance targets

Ensure that all projects or developments support the Trusts strategic aims and have sound business cases and risk assessments underpinning them; and that all staff are coached and supported to achieve maximum benefits for the organisations

Ensure that all legal and statutory obligations are met

Ensure the highest standards of corporate and clinical governance, personal conduct and probity

Support corporate roles in publicity, events, meetings, working groups, and staff or corporate development events and processes as required

Participate in one of the Trusts on-call systems (input to be determined)

Person Specification

Qualifications

Essential

Masters level qualification or equivalent experience in the leadership of continuous improvement and efficiency delivery Substantial continued professional development. Project management and/or change management qualification

Desirable

Masters level qualification Lean/Six Sigma/Other improvement methodologies

Skills & Experience

Essential

Experience of working at or near board level to influence the planning of continuous improvement and efficiency Significant Experience of leading, implementing and evaluating trust wide successful transformational quality improvement projects Significant experience of delivering complex £multi- million efficiency programmes in a sustainable way Track record of delivering against programme and project management objectives, achieving key organisational targets within tight timelines. Ability to prepare reports and analyse complex data for Boards, Committee and Management Groups. A pragmatic and independent thinker with experience of delivering strategic direction A history of strong stakeholder management skills from floor to board and strong people skills (building trust) Evidence of being a highly effective communicator with the ability to communicate and collaborate across teams, working with partners and teams to deliver solutions to organisational needs Experience at presenting complex information to a range of audiences at local levels. Ability to liaise with internal and external staff, particularly regarding achievement of outcomes across organisational boundaries, Experience of techniques for planning, prioritising and monitoring / controlling programmes autonomously

Desirable

Experience of functioning at a senior level in an operational and/or clinical role Experience of leading Patient First/We Care or a similar methodology

  • Director of Continuous Improvement

    14 hours ago

    Canterbury, Kent, United Kingdom East Kent Hospitals University NHS Foundation Trust Full time

    This is a key role within the corporate leadership team of the Trust, and a core member of the Chief Strategy and Partnerships Officer's (CSPO) team alongside the Strategy, Information Technology and Business Intelligence functions of the organisation. The post holder will be responsible for the development and deployment of the We Care Improvement...

  • Director of International Student Recruitment and Partnerships

    Found in: beBee S GB - 5 days ago

    Canterbury, United Kingdom University of Kent Full time

    Do you have a track record of successful leadership in international student recruitment within higher education? Are you experienced in building collaborative relationships with partners in this field? The University of Kent is embarking on an exciting journey of growth and expansion in international student recruitment. We are seeking a visionary leader...

  • Director of International Student Recruitment and Partnerships

    Found in: beBee jobs GB - 5 days ago

    Canterbury, Kent, United Kingdom University of Kent Full time

    Do you have a track record of successful leadership in international student recruitment within higher education? Are you experienced in building collaborative relationships with partners in this field? The University of Kent is embarking on an exciting journey of growth and expansion in international student recruitment. We are seeking a visionary leader...

  • Transformation Director

    19 hours ago

    Canterbury, Kent, United Kingdom University of Kent Full time

    Director of International Student Recruitment and Partnerships Post Type:  Full Time Contract Type: Permanent Do you have a track record of successful leadership in international student recruitment within higher education? Are you experienced in building collaborative relationships with partners in this field? The University of Kent is...

  • Programme Manager

    Found in: beBee S GB - 5 days ago

    Canterbury, United Kingdom University of Kent Full time

    Are you professionally qualified in Project Management with exceptional experience and a broad range of knowledge and skills? Are you excellent at influencing and negotiating with others, inspiring colleagues, and external stakeholders at all levels?  If so, this role as Programme Manager could be ideal.  The Programme Manager is responsible for managing...

  • Programme Manager

    Found in: beBee jobs GB - 5 days ago

    Canterbury, Kent, United Kingdom University of Kent Full time

    Are you professionally qualified in Project Management with exceptional experience and a broad range of knowledge and skills? Are you excellent at influencing and negotiating with others, inspiring colleagues, and external stakeholders at all levels? If so, this role as Programme Manager could be ideal. The Programme Manager is responsible for managing the...

  • Pastoral Director

    6 days ago

    Canterbury, Kent, United Kingdom The Worthgate School Full time

    ABOUT THE WORTHGATE SCHOOL The Worthgate School offers an outstanding international pre-university educational experience tostudents aged 13+ from all over the world. Worthgate students live and work in our beautiful Victoriancampus, studying for GCSEs, A levels, the IB and University Foundation Programmes, and preparing foradmission to universities across...

  • Head of Finance

    Found in: beBee S GB - 3 weeks ago

    Canterbury, United Kingdom Cobb & Jones Full time

    Cobb & Jones Recruitment are working exclusively with a highly successful, dynamic SME business whose Head Office is located in East Kent.Due to a period of growth, this ambitious business is looking to appoint a Head of Finance with a long-term career path to Director level.Key duties for this role -Leading the finance function, acting as key point of...

  • Mechanical Fitter

    7 days ago

    Canterbury, Kent, United Kingdom Work Lyf Group Ltd Full time

    At WorkLyf Group we are recruiting for Fitters to join our client in Stoke-On-Trent (Longport) Duties: * To ensure zero defects and or warranty claims on own areas of work * To provide a proactive and responsive service * To contribute positively to continuous improvement activities within the Directorate * On time completion of tasks * Proactive and...

  • Governance Support Officer

    Found in: beBee jobs GB - 2 weeks ago

    Canterbury, Kent, United Kingdom University of Kent Full time

    Are you an excellent communicator and administrator, who is able to plan proactively, yet can be adaptable and think on their feet as/when needed? Are you able to listen to, understand, synthesise and record complex and technical discussions around finance, audit, academic and corporate governance themes? If so we would welcome your application for the role...

  • Governance Support Officer

    Found in: beBee S GB - 2 weeks ago

    Canterbury, United Kingdom University of Kent Full time

    Are you an excellent communicator and administrator, who is able to plan proactively, yet can be adaptable and think on their feet as/when needed? Are you able to listen to, understand, synthesise and record complex and technical discussions around finance, audit, academic and corporate governance themes? If so we would welcome your application for the role...

  • Customer Director

    4 days ago

    Canterbury, Kent, United Kingdom New Zealand Government Full time

    Excellent leadership opportunity in a purpose driven, progressive and innovative organisation. We offer hybrid working that enables work life balance and 5 weeks annual leave. We are focused on holistic wellbeing to support you to be your best self. Pivotal leadership role, where you'll inspire, coach, and support an experienced and high performing...

  • Medical Education Administrator

    Found in: Talent UK C2 - 3 weeks ago

    Canterbury, United Kingdom Kent & Medway NHS & Social Care Partnership Trust Full time

    Job summary An opportunity has arisen for a Band 4 Medical Education Administrator to join the Medical Education Team. Assist and support the Director of Medical Education (DME), Deputy Directors of Medical Education (DDME), Medical Education Manager (MEM), Director of Undergraduate Medical Education (DUME), Locality Tutors, Medical Education Leads,...

  • School Administration Officer

    Found in: Whatjobs ES C2 - 3 days ago

    Canterbury, United Kingdom Unitemps Full time

    Part Time and flexible hours welcome to applyRoleThe School of Nursing brings together Adult, Child, Mental Health and Learning Disability Nursing, into one vibrant and dynamic community. Our aim is to provide a high-quality learning experience for our students to enable them to realise their ambitions to become registered professionals and to continue their...

  • School Administration Officer

    3 days ago

    Canterbury, United Kingdom Unitemps Full time

    Part Time and flexible hours welcome to apply Role The School of Nursing brings together Adult, Child, Mental Health and Learning Disability Nursing, into one vibrant and dynamic community. Our aim is to provide a high-quality learning experience for our students to enable them to realise their ambitions to become registered professionals and to continue...

  • Senior Manager, Program Manager

    6 days ago

    Canterbury, Kent, United Kingdom University of Kent Full time

    Fixed Term - Ends 31/03/2027 As a Programme Manager you will support the Head of Creative Programmes and the Director of Creative and Cultural Industries in the effective management and development of the artistic programme and commercial hires. You will support the production of an inspiring programme which is engaging, innovative and of the highest...

  • Deputy Chief Allied Health Professional

    Found in: Talent UK C2 - 3 weeks ago

    Canterbury, United Kingdom East Kent Hospitals University NHS Foundation Trust Full time

    Job summary This is a key leadership role within the Trust, and a core member of the corporate Chief Nursing and Midwifery Officer's (CNMO) team, supporting and enabling the CNMO to fulfil his/her responsibility for the professional leadership of AHP Practice across the Trust and their support staff. The post holder will hold the delegated trust-wide...

  • Student Support Officer

    7 days ago

    Canterbury, United Kingdom University of Kent Full time

    In this role you will provide a wide-ranging pastoral support service to students whose personal problems or issues risk their academic progress or continued studies. You will also have supervisory responsibility for staff within the team, and together you will make a positive and measurable contribution to the student experience and academic attainment. As...

  • Taught Programmes Coordinator

    Found in: beBee jobs GB - 3 weeks ago

    Canterbury, Kent, United Kingdom University of Kent Full time

    Do you have experience of team supervision and of working in higher education administration?Do you take pride in delivering excellent customer service?If the answer is yes, the Strategic Planning and Performance team could be looking for you to join the team as a Taught Programmes Coordinator. As a member of the Programmes Administration team, the Taught...

  • Marketing Intern

    5 days ago

    Canterbury, United Kingdom ARTO Recruitment Full time

    _**Marketing Intern**_ Are you an ambitious marketing student/graduate looking to step into a high growth and dynamic recruitment company? ARTO is a pharmaceutical focused executive level recruitment company - which places the very best talent with leading Biotechnology companies across Europe and the USA (don't worry - you don't need to be a...