Patient Flow Lead

2 weeks ago


Middlesbrough, United Kingdom South Tees Hospitals NHS Foundation Trust Full time

Job summary

This post is for internal candidates to South Tees Trust. If you are not currently working within the trust your application will not be reviewed and automatically rejected at shortlisting stage. Please be aware of this when submitting your application.

Ensure that all aspects of the Bed and Transport Bureau/ Discharge Suite/ Phlebotomy team are supported to a high standard, and systems and processes are in place to streamline flow effectively.

Accountable for analysing current performance and devising, developing, and implementing changes in practice that deliver sustainable improvements in service.

Be responsible for providing Leadership to the Bed and Transport Bureau/ Discharge Suite/ Phlebotomy team

Be accountable for monitoring, assessing and reporting on performance within defined service areas. This will involve highlighting any issues to the Site Resource Manager/ Clinical Matrons and identifying appropriate action to be taken

Ensuring all staff adhere to the Trust policy and procedures

Responsible for ensuring that effective communication is maintained within the services and for keeping staff up to date with relevant team and organisational Key Performance Indicators

Record and monitor sickness absence and take appropriate action in accordance with policy

Main duties of the job

Ensure attendance and compliance from Bed and Transport Bureau/ Discharge Suite/ Phlebotomy team on all mandatory training

Ensure the efficient use of staff within budgetary constraints and identify areas of cost improvement

Liaise closely with the Site Resource Manager/ Clinical Matrons and allocated HR advisor regarding any line management, performance, attendance and conduct issues, and deal in line with Trust policy

May be required to attend Clinical Delivery Group meetings ensuring that notes are taken and disseminated to in a timely manner

Continually review new ways of working to meet service needs and provide a flexible workforce to meet the changing demands of service introducing new technologies to improve efficiencies

To take forward service modernisation objectives in relation to the Patient Flow Team including redesigning processes/ policies to incorporate new models of working in line with Patient Flow.

About us

Leadership and Improvement Training

South Tees Hospitals NHS Foundation Trust offers leadership and improvement training to all new staff to the Trust; this training programme has been designed to support our leaders in developing their understanding of leadership and management skills. You will be expected to attend the leadership development programme, and the Quality Improvement Programme that the Trust delivers. This programme aims to:

Explore leadership within the NHS

Promote Trust Values and Behaviours

Develop your Leadership effectiveness and skills

Practitioner level in quality improvement, equipping you with the skills to champion, lead and complete quality improvement within your role

After you complete this four and a half days of training you will be able to explore further leadership and improvement training opportunities,

Job description

Job responsibilities

Details of the full job description and person specification are available to view when you click to apply for the vacancy and click on the about this job link and the documents will be attached at the bottom of the screen.

Person Specification

Qualification and Training

Essential

Educated to GCSE level standard in numeracy and English NVQ level 3 or equivalent experience

Desirable

Leadership and Development programme

Knowledge and Skill

Essential

Excellent knowledge of Microsoft Office applications: excel, access, outlook, word Computer literate or Experience Microsoft office applications Be prepared to work independently
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