Scrum Master

2 weeks ago

Gaydon, United Kingdom Jaguar Land Rover Full time
Gaydon


Beyond Property, Purchasing, HR and IT, more than being part of our Finance or Marketing teams, beyond even Sales and Service, every role in every business area offers unique opportunities to make an impact on the future of mobility and the automotive industry.

WHAT TO EXPECT

JLR, the creators of the world’s most desirable luxury vehicles are going through an exciting period of change. Together, we will change car buying for good, by creating a frictionless and personal customer experience for the most discerning of customers. By pushing the boundaries of innovation and redefining the benchmark for excellence, we will set standards others want to follow.

At JLR we strive to put our customers at the heart of everything we do and are passionate about giving our customers the best possible experience. In order to drive focus in this key area of our business, we are rapidly growing our Customer Experience Centre of Excellence. Organised to optimise delivery and ongoing continuous improvement of the key digital products that underpin our customer experience, the Centre of Excellence brings together digital, customer journey and business experts to co-create and implement new and exciting ways to give our customers the best possible modern luxury experience as they engage with our exciting global brands.

To help deliver the change we need across business, we are looking for two Scrum Masters who will be responsible for guiding squads and groups to plan and deliver work in a self-organised and cross-functional manner, to ensure maximum value delivery using Agile methodologies. 

Key responsibilities and accountabilities 

Guiding multiple squads to plan work through facilitating focused and engaging scrum events at group level Be knowledgeable in Agile methodology and scrum so to educate others Coaching and upskilling scrum squads in becoming self-organised and cross-functionality collaboration, ensuring adherence to agile practices and continuous improvement. Understanding and coaching squads to be high performing. Focusing squads on outcomes delivered and value delivered to the organisation. Identifying and facilitating in the removal of impediments and risks that are slowing down squad acceleration, as well as coaching squad members on how to remove impediments, leveraging servant leadership to support their autonomy and accountability Establishing empirical product planning within a complex environment. Facilitating stakeholder collaboration wherever required. Championing Scrum adoption and implementation across Digital Customer Experience, predominately Customer & Marketing Analytics, Marketing Technology and Customer Data Groups Foster a culture of collaboration, transparency, and accountability within and across teams, promoting a customer-centric mindset and a focus on delivering business value.

WHAT YOU'LL NEED

Agile Knowledge Creating Self-Organising Squads Removing Impediments/Problem Solving Agile Ceremony Facilitation Strong Communication Coaching and mentoring Time Management

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