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Deputy Service Director for Patient Flow

4 months ago


Hailsham, United Kingdom Sussex Partnership NHS Foundation Trust Full time

Job summary

Are you an experienced leader, currently managing delivery of operational services at an 8b level or above, with a keen interest in implementing transformative change? Are you passionate about delivering excellent outcomes for service users and their families?

We're excited to announce a 12-month secondment opportunity for a dynamic and experienced operational leader to lead our Patient Flow team across Sussex. Reporting into the Managing Director for Patient Flow you will lead and develop the services relating to clinical bed management for adults and older adults, including those with dementia.

You will have excellent communication, analytical and operational skills with real commitment to provide the leadership to the bed management and MDIST teams and accurate and timely data. The successful candidate will be part of the National Discharge Frontrunner programme; working closely with the wider Divisional Leadership Teams and other SPFT services as well as external partners to deliver activity targets and maximise flow

Main duties of the job

Working closely with the Managing Director for Patient Flow you will lead and develop the services relating to clinical bed management for adults and older adults, including those with dementia.

The postholder will also:

provide the senior operational leadership and management for the Bed Management and MDIST teams and oversee the operational development of the Discharge Hubs. work closely with the other Deputy Service Directors, the wider Divisional Leadership Teams and other SPFT services as well as external partners. be expected to ensure the effective and efficient delivery of services including the effective and efficient management of all staff from all disciplines and health and social care resources to specifically deliver on the following key areas:

Please see the job description for a further information and detail regarding responsibilities for this role.

About us

Sussex Partnership provides mental health, learning disability and neurodevelopmental services for all age groups across Sussex and for children and young people in Hampshire.

Living and working in Sussex:

Travel easily between coast and countryside; with a blend of picturesque villages and seaside towns, there's always new experiences to be enjoyed Embrace city life with great access to Brighton and London With easy access to Gatwick and Heathrow and excellent railway links across the UK, there is plenty of opportunity for adventure

We encourage flexible working. We know that a positive work/life balance brings about huge health-related benefits, which positively impacts the care we provide. Please speak to us about flexible working, for example, home-working, part-time hours, flexible start/finish times or anything else. If it works for you and works for the role, we'll do our best to make it happen.

Your benefits:

Excellent NHS Pension Generous holiday entitlement (starting at 27 days + 8 bank holidays) Access to a host of NHS discount schemes (Blue Light Card, Health Service discounts, discounted petrol etc.) A position within a trust rated as 'Outstanding' for caring and 'Good' overall by the CQC, where 82% agree that care for patients is our top priority Free parking on-site Access to full psychological support, via our internal well-being team Excellent supervision programmes, with ongoing opportunities for training and development Job description

Job responsibilities

See attached Job Description and Person Specification for full details.

Job Description

The post holder will work closely with other Managing Directors, Service Directors, Clinical Directors and Directors of Nursing and Governance to enable the Trust to meet its overarching strategic goals as an organisation. The successful applicant will establish and maintain effective and strategic relationships with a complex range of internal and external stakeholders, including other divisions and corporate teams, local community groups, ICS/ICB, Local Authorities, NHS Trusts, Primary Care Networks and NHS England. The post holder will be responsible for delivering local and national targets, reducing waiting times, improving access to our services and achieving the Trust's long-term strategy within available budgets. The successful candidate will collaborate with Clinical Directors, Directors of Nursing and Quality, and professional leads to develop and manage systems and processes within the division, prioritising compliance with CQC standards and Trust policies. The successful applicant will lead, empower and engage a workforce of clinical and non-clinical staff to deliver exceptional care and will be responsible for all aspects of human resources management. The post holder will manage the divisional budget, ensuring that targets are met and that budget is spent to achieve the greatest benefit for the people we serve by demonstrating value for money. The post holder will lead the development of annual and long-term strategic plans for the division with the Clinical Director, Director of Nursing and Governance, the divisional leadership team and corporate teams and contribute to the overarching Trust annual plan. The successful candidate will establish, develop and deliver a robust internal performance management system enabling the Trust to adhere to plans, standards and targets while delivering response, safe and reliable patient care. The post holder will be required to participate in the Trust director on-call rota. Person Specification

Qualifications

Essential

Educated to degree level with a relevant qualification or equivalent experience. Post-graduate management qualification or equivalent level of experience and proven ability to perform at this level oHighest level of managerial knowledge at PhD level or through equivalent levels of experience such as strategic leadership or through managing a complex function

Knowledge & Experience

Essential

Extensive experience at senior management level in a health or social care organisation Proven experience of successful achievement of leading complex change across services Proven track record of extensive health / social care strategy formulation and implementation including innovative thinking and the ability to explore imaginative ways of optimising use of resources. Experience modernising services without the benefit of additional resources. Significant experience of working with local partners and the public in changing services including service closures and staff redundancies Working successfully with partner organisations and stakeholders, including staff, in a consensual but decisive manner. Significant experience of involving service users and carers in the development and improvement of services. Managing significant budgets and achievement of recurrent efficiency servings. Proven experience of negotiating complex contracts, managing customer expectations, influencing commissioning decisions and developing business case. Excellent understanding of the drivers for mental health and learning disability services, national policy and can translate and apply into clear service strategies and plans. Ability to communicate issues clearly and openly with staff at all levels, from the senior leadership team to frontline staff. An open and facilitative style of leadership which can be adapted when necessary to ensure delivery of objectives. Able to hold senior professionals and peers to account. An excellent understanding of effective systems for integrated governance and the management of clinical and non-clinical risks Project management skills and the ability to see through tasks to their successful conclusion within timescales and budgets. Strong performance management skills combining clarity around expectations, direction and holding others to account. Ability to analyse and interpret performance and financial information, excellent numerical and presentational skills.