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Client Advisor
3 months ago
Overview
PURPOSE OF THE POSITION: A Client Advisor contribute actively to the store sales and key indicators achievement.
They are providing a unique, memorable, sophisticated, and everlasting experience to all external and internal clients. They also support the management team and colleagues while consistently upholding our Maison values, image, and standards.
MISSIONS & RESPONSIBILITIES
Provide an outstanding client and after-sale service to all visitors and clients Show passion in connecting and reconnecting with clients, putting them at the center, identifying their needs and anticipating their future requests Cultivate a robust client portfolio to secure a proactive and growing business Drive performance to exceed individual sales and KPI goals by having a business mindset and an entrepreneurial approach Know how to create personalized, versatile, and timeless silhouettes for the client and demonstrating your passion for the fashion culture Show a transparent and genuine attitude with the client and create a unique connection with them Communicate in a professional and authentic way, with clients and colleagues Effectively use all the available tools to optimize business opportunities Proactively support the front and back-of-house teams, their achievements and ultimately the overall team spirit Adhere to all company policies and operational procedures and follow them
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