Client advisor

2 months ago

Bicester, United Kingdom Bicester Village Full time

We’re living a new chapter: a conversation between our rich heritage and a clear vision of the future. For those who are passionate and want to embrace challenge we say join and be part of our change

Find below the role we’ve tailored just for you and discover how your contribution will be essential to our growth.

We are currently looking for a Full-Time Client Advisor to join our boutique in Bicester Village, Oxfordshire. 

YOU

Caring, authentic trusted client advisor: an intuitive sales associate with a passion for style A powerful communicator, handling clients with personal care and empathy and putting the client at the center of every decision Courageous with ideas and innovative in your approach, always ready to grow and learn

THE JOB

Transform each client experience into magical moments by creating a hand-crafted experience that makes the client feel confident and energized Create a long-term authentic bond with clients by making them feel the experience is truly about them Demonstrate active leadership on the selling floor, to drive individual and team objectives and be accountable for sales results

ESSENTIALS

Acting and thinking first of the client and their experience, you have an in-depth knowledge of the desires, needs and expectations of luxury clients Being a master at storytelling and at the art of asking engaging questions Thinking innovatively about how we can improve and generate new ways of creating tangible value and magic for the clients

MISSION DETAILS

Provide excellent and specialized customer service by creating emotionally enriched relationships with clients Develop and nurture meaningful and loyal client relationships through personal connections and CRM initiatives Manage and drive sales by understanding client desires and creating a hand-crafted experience for the client to achieve the best sales performance

Qualifications

Languages: Proficiency English, more languages will be advantageous.

Location:Unit 101, 50 Pingle Drive, Bicester Village, Oxfordshire OX26 6WD

Position available: Full-time, permanent contract

Starting date: Immediately

Contact : Anne Bowerman, Store Manager

At Ferragamo you can play your part and express your uniqueness.

We are committed to building a diverse workplace in which diversity is valued in all its forms – gender, age, disability, race, ethnicity, nationality, culture, religious beliefs and sexual orientation.

As an Equal Opportunity Employer we welcome and consider applications from all candidates regardless of their personal background.

Unlock your potential with us, together anything is possible.

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