Regional Coordinator

3 weeks ago

Keighley, United Kingdom KONE Full time

Regional Coordinator

We are looking for a Regional Coordinator to join our Service team in Keighley. This role is responsible for providing general administrative support within our Doors area of the business for Sales, Engineers & Maintenance Supervisors.

Key activities:

Create jobs in SAP and send details to engineers and book engineers on site.Insurance – Immediate Defects (creating the job & sending to the engineers).Manage and make copies of documents.Make checks of Not-On-Contract (NOC) cases, ensuring correct customer charges.Create requisitions against cost centres, tools, uniforms etc. Request and manage customer reports. Manage and update Customer Portals. General administrative support to internal teams (ASM’s/Engineers & Sales teams).Book Doors orders.Ad hoc admin duties.

Skills and experience required:

Previous customer service/office/administrative experience is essential.Good Word, Excel, and Outlook.Good telephone manner.Attention to detail.Manage and resolve any queries.Conscientious.Good written and spoken English.Experience of work in SAP, Salesforce, Konnect is beneficial. (Training will be provided).

ASM’s – Area Service Managers

Benefits: 25 Days Holiday, Company Pension Scheme, Employee Assistance Programme, PDI, Life Assurance, Cycle to Work Scheme, Quarterly Commission.

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