Transaction Manager

2 months ago

Croydon, United Kingdom Pybus Recruitment Ltd Full time
Job Description
Job Title: Transaction Manager - Prestigious Car Brand
Location: Croydon CR5 3EA
Salary: Basic salary up to £35,000(depending upon experience) = OTE £66,000
Full Time and Permanent – Mon-Fri - 8.30am- 6.00pm (1 day off in the week) Weekend Rota

Our client is an automotive retailer representing prestigious car Brands, they have a total of 30 businesses providing sales, service and accident repair services across Sussex, Surrey, Kent and Hampshire.

Established since 1931, they are a successful and progressive third generation family owned business. They are now actively looking to recruit for a Transaction Manager for their premium and luxury car dealership in Croydon.

The role of the Transaction Manager is to:
  • To control and generate maximum profit retention for the Sales Department
  • Achieve vehicle sales, finance sales, accessory sales volumes and profit objectives.
  • Manage all vehicle sales processes within the business.
  • Maximise business opportunities for finance and insurance products
  • Adhere to the FCA guidelines at all times in regards to portraying financial information and regulated activities.
  • Have the ability to work well under pressure, being reliable and organised; managing conflicting demands and meeting deadlines without compromising the quality of work and customer satisfaction.

KEY RESPONSIBILITIES
  • Manage customer follow up systems and procedures to increase customer sales from initial enquiries and existing customers via the Lead Management System
  • Generating sales through proactively second-facing and customer engagement
  • Maximise income opportunities by offering funding and insurance products to customers whilst adhering to the FCA guidelines at all times; in regard to portraying financial information and regulated activities
  • Actively convey the culture of putting customers first by means of TCF at all times and comply with the principles of the FCA for both the customer and the business.
  • Review customer credit applications for complete information and accuracy, follow-up applications with customer and lending institutions
  • Proactively identify and pursue relationship opportunities via outbound sales and marketing channels to improve future renewal activities and finance retention business
  • Ensure accurate completion of documentation, prompt collection of outstanding payments and safe handling of cash and cheque transactions
  • Understanding of manufacturer mystery shopping criteria and ability to apply this knowledge
  • Assist in ensuring that part exchange vehicles are correctly appraised and managed to generate maximum return
  • Aim to achieve 100% customer referral with sales executive interaction
  • Communicate promptly with the customer, sales manager, sales team and work colleagues
  • Analyse current procedures and identify opportunities for improvement
  • Formulate training plans for sales executives to increase car sales, finance, insurance and warranty sales
  • Consult with customers to establish their needs, resolve any complaints professionally and calmly where necessary
  • Represent the dealership and build strong relationships with lenders and financial institutions
  • Assist the management team in planning, forecasting trends, and revising plans for the dealership on an ongoing basis
  • Ensure the safety and security of people, vehicles and property reporting any known faults or hazards


RequirementsSkills & Essential Requirements
  • Full UK driving licence.
  • Organised.
  • Smart appearance.
  • Confident.
  • Ability to excel in a team-based environment and achieve common goals.
  • Experienced Sales Executive or existing Transaction Manager/Business Manager within the Main dealer network.


BenefitsBenefits:
  • 25 days holiday + bank holidays
  • Bonus / Commission
  • Pension Scheme
  • Free Eye Tests
  • Childcare Vouchers
  • Referral Scheme


Requirements
The ideal candidate will: Possess a proven track record of consistently achieving sales targets in car sales or a financial services related environment Be tenacious, enthusiastic and take personal responsibility for team achievement. Be a highly motivated individual with a strong work ethic A team player with a keen interest in people A strong desire to succeed. Take pride in their ability to maximise sales and profit opportunities whilst simultaneously delivering exceptional levels of professionalism and customer satisfaction. Be focussed on achieving goals; you will possess excellent interpersonal skills and will be recognised as being a self-motivated team player and target achiever Hold a valid UK driving licence

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