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HE Student Advisor
1 month ago
This is an exciting opportunity to work as part of a team in the University’s Academic Registry Office. This varied and interesting role will involve completing a range of tasks including providing advice to our HE students through our dedicated telephone, e-mail and face-to-face support systems and updating web-based student guidance. Responsibilities will include maintaining our student records and providing support with the production of student assessments. The successful candidate will also be required to respond to requests for student information from staff and external bodies in line with the Data Protection Act.
About You
Experience of working within busy administrative role Strong customer service skills Strong Microsoft Office skills, particularly with word and Excel Ability to plan, organise and complete work to deadlines and cope well under pressure Attention to detail and desire to ensure accuracy Ability to work well in a team and without close supervision Excellent interpersonal and communication skills across a variety of channels Previous experience of higher educationWe offer a fantastic package of including:
Hybrid working arrangements with blended approach of office and home working 25 days annual leave entitlement plus bank holidays rising to 30 days with length of service Wellbeing support including our Employee Assistance Programme Generous pension scheme (LGPS) Employee Discounts Scheme Onsite fitness facilities Support for continuous professional development Flexible working opportunities available Enhanced maternity, adoption and paternity leaveWe are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment. All successful candidates will be subject to Disclosure and Barring Service checks along with other relevant employment checks.
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