First Line Manager

2 weeks ago


Basingstoke, United Kingdom Currys Full time
First Line Manager

 

Basingstoke

Basingstoke Customer Service Centre (LM0019)
Permanent
Full Time

Grade 3

 

Salary £34,000.00+ per annum

Shift Pattern: 5 / 7

 

Our passion at Currys is helping everyone enjoy amazing tech. We’re proud of the service levels we provide for our customers – online, in-store or in their homes. And it’s all down to our people, 30,000+ capable and committed colleagues, learning together, growing together, making us amazing and celebrating the wins.

 

Join us as a First Line Manager and you'll be making the magic happen in our Customer Services Centres. You’ll be coaching and motivating your team to make every step of the distribution operation first-class, so we keep making amazing happen for our customers. You’ll be finding what works well and making it work better. You’ll do it because you love delivering the best customer service, and you get a buzz out of resolving logistical and practical challenges affecting your team or our customers. It’s a great feeling, one you’ll get to experience often.

 

As part of this role, you’ll be responsible for: 

  • Overseeing the running of the site, staffing and other resources
  • Motivating a team of delivery drivers, warehouse teams and support colleagues to deliver on targets
  • Providing regular and consistent performance feedback
  • Influencing operational decisions

 

People skills are one thing, but you’ll go a step further here by providing mentoring that puts performance improvement first. You won’t stop in your pursuit of the best, for your team, the business and yourself. Our future and your future, you’ll take charge of them both.

 

You will need:

  • Some experience or exposure to people management
  • Ideally, some transport compliance experience / knowledge
  • A track record of contributing to operational success
  • To be confident working and developing a team to deliver for our customers

 

We know our people are the magic ingredient in our success. That’s why we reward you with benefits that go deeper than just the day-to-day. Benefits that work for you, your lifestyle and your career. They include:

  • Performance related bonus
  • Competitive pension scheme
  • Product discounts on the latest tech
  • A range of wellbeing initiatives
  • 6 weeks of annual leave (inclusive of bank holiday entitlement)

 

Beyond that, we’ll be with you every step of the way, enabling you to get the most out of your role, grow your skills, your way, and see your career develop in the way you want. Unbox your passion at the UK’s best-known retailer in tech.

 


  • First Line Manager

    2 weeks ago


    Basingstoke, United Kingdom Currys plc Full time

    Our passion at Currys is helping everyone enjoy amazing tech. We’re proud of the service levels we provide for our customers – online, in-store or in their homes. And it’s all down to our people, 30,000+ capable and committed colleagues, learning together, growing together, making us amazing and celebrating the wins.   Join us as a First Line...

  • First Line Manager

    3 weeks ago


    Basingstoke, Hampshire, United Kingdom Currys Full time

    First Line Manager Basingstoke Basingstoke Customer Service Centre (LM0019) Permanent Full Time Grade 3 Salary £34,000.00+ per annum Shift Pattern: 5 / 7 Our passion at Currys is helping everyone enjoy amazing tech. We're proud of the service levels we provide for our customers - online, in-store or in their homes. And it's all down to our...


  • Basingstoke, United Kingdom First People Recruitment Full time

    Are you an experienced Administrator? I have amazing opportunities with the chance to progress into Project Managers for a company in Basingstoke! Keep reading... **Tell me more**: The person will be responsible to provide customers with excellent service and ongoing 1st and 2nd line support across the full range of connected solutions offered the company...

  • Cleaner (Part-time)

    5 days ago


    Basingstoke, United Kingdom First 4 Recruitment Full time

    **Part-Time Cleaner Required - RG21 Area** We're recruiting a part-time cleaner to join our team and support one of our prestigious clients based in the RG24 area. This position offers a temp-to-perm opportunity. **Work Schedule**: - Monday - Friday 07.30am - 09.30am - Total: 12 hours per week **Pay Rate**: - £10.42 per hour (Paid weekly) **Main...

  • Design Manager

    2 weeks ago


    Basingstoke, United Kingdom Rubicon Consulting Full time

    Rubicon Consulting is currently recruiting for a Design Manager on a Permanent Contract Based Near Hampshire. Duties and responsibilities: * Actively drive safety by design and contribute to hazard review meetings. * Carry out site surveys and coordinate work with site teams as required. * Review and propose concept and base designs based on tender...

  • Cleaner (Part-time)

    5 days ago


    Basingstoke, United Kingdom First 4 Recruitment Full time

    **Part-Time Cleaner Required - RG21 Area** We're recruiting a part-time cleaner to join our team and support one of our prestigious clients based in the RG21 area. This position offers a temp-to-perm opportunity. **Work Schedule**: Mon 3hrs 17:00 -20:00 Tue 3hrs 17:00 -20:00 Wed 3hrs 17:00 -20:00 Thu 3hrs 17:00 -20:00 Fri 3hrs 17:00 -20:00 Sat 3hrs 17:00...

  • Design Manager

    1 week ago


    Basingstoke, United Kingdom Rubicon Consulting Full time

    Rubicon Consulting is currently recruiting for a Design Manager on a Permanent Contract Based Near Hampshire.Duties and responsibilities: * Actively drive safety by design and contribute to hazard review meetings. * Carry out site surveys and coordinate work with site teams as required. * Review and propose concept and base designs based on tender...


  • Basingstoke, United Kingdom Sanderson Full time

    Exciting opportunity to work for a global leader in technology and business solutions that transform organisations and the world around us. This organisation provides the opportunity to work with world leading employees within their field and the chanceto learn from them. They also provide the opportunity to work with world leading technology in a vibrant...

  • Service Desk Analyst

    2 weeks ago


    Basingstoke, Hampshire, United Kingdom Cloud Business Full time

    We have vacancies for Service Desk Analysts (1st & 2nd line) working on premise for our customers and at our Service centre in Basingstoke. With at least 6-12 months experience in an IT Support environment, you will demonstrate a strong aptitude for attention to detail and good customer service as maintaining an effective level of communication with all...

  • 2nd Line Support

    3 weeks ago


    Basingstoke, United Kingdom Fujitsu Full time

    **2nd Line Support (DNS)** **Location: Hampshire (travel to other locations may be required)** ‘Purple’ Are you looking for a career in IT that will provide training and skills in a dynamic environment? Can you work as a team to provide support enabling continued service to our customers? Do you want to be proud to work for a company that respects its...

  • Weekend Manager

    3 weeks ago


    Basingstoke, Hampshire, United Kingdom Currys Full time

    First Line Manager Basingstoke Basingstoke Customer Service Centre (LM0019) Permanent Full Time Grade 3 Salary £34,000.00+ per annum Shift Pattern: 5 / 7 Our passion at Currys is helping everyone enjoy amazing tech. We're proud of the service levels we provide for our customers - online, in-store or in their homes. And it's all down to our...

  • Account Manager

    1 week ago


    Basingstoke, United Kingdom Churchill Services Full time

    12 month FTCBased across Surrey and Hampshire£30,000 to £35,000 per annum plus company carClean environments make people happierWe are looking for a Cleaning Account Manager to join our Southern division on a fixed term basis, overseeing a portfolio of retail and commercial sites.This role would be a great fit for an established Manager seeking...

  • Account Manager

    6 days ago


    Basingstoke, United Kingdom Churchill Services Full time

    12 month FTCBased across Surrey and Hampshire£30,000 to £35,000 per annum plus company car Clean environments make people happier We are looking for a Cleaning Account Manager to join our Southern division on a fixed term basis, overseeing a portfolio of retail and commercial sites.This role would be a great fit for an established Manager seeking...


  • Basingstoke, United Kingdom In2 Consult Full time

    **IN2 Consult - Management Accountant - Qualified ACCA/ CIMA or ACA - Basingstoke - £48000 to £52000 plus 15% bonus - Full-time, permanent - Hybrid working - Production of monthy management accounts.** IN2 Consult are supporting our international market leading client in Basingstoke with the recruitment of a qualified Management Accountant to join their...


  • Basingstoke, United Kingdom Rubicon Consulting Full time

    Rubicon Consulting is currently recruiting for an Electrical Design Engineer on a Permanent Contract Based Near Hampshire. Duties and responsibilities: * Actively drive safety by design and contribute to hazard review meetings. * Carry out site surveys and coordinate work with site teams as required. * Review and propose concept and base designs...


  • Basingstoke, United Kingdom Rubicon Consulting Full time

    Rubicon Consulting is currently recruiting for an Electrical Design Engineer on a Permanent Contract Based Near Hampshire.Duties and responsibilities: * Actively drive safety by design and contribute to hazard review meetings. * Carry out site surveys and coordinate work with site teams as required. * Review and propose concept and base designs based on...


  • Basingstoke, United Kingdom Miller Homes Full time

    About the role At Miller Homes we are building homes in a way which allows us to build better places for people to belong to, better homes for customers and better places for communities to thrive and nature to prosper.We are also creating a better working environment for our people.We create better places where people and planet prosper. We are looking...


  • Basingstoke, Hampshire, United Kingdom Cloud Business Full time

    We have vacancies for Service Desk Analysts (1st & 2nd line) working on premise for our customers and at our Service centre in Basingstoke. With at least 6-12 months experience in an IT Support environment, you will demonstrate a strong aptitude for attention to detail and good customer service as maintaining an effective level of communication with all...


  • Basingstoke, United Kingdom Rubicon Consulting Full time

    Rubicon Consulting is currently recruiting for a Secondary Design Engineer on a Permanent Contract Based Near Hampshire. Duties and responsibilities: * Actively drive safety by design and contribute to hazard review meetings. * Carry out site surveys and coordinate work with site teams as required. * Review and propose concept and base designs...


  • Basingstoke, United Kingdom Gascoigne Pees Full time

    **Uncapped Commission - Career Progression - Company Car or Car Allowance** We’re looking for a highly motivated **Assistant Branch Manager - Estate Agent** to help lead our fantastic residential sales team in Basingstoke. This is a great opportunity for a proven **Manager** or an established **Estate Agent** looking for **progression**and to step in to...