Concierge
3 months ago
Concierge
Park Hyatt Park Hyatt London River Thames GB - ENG - LondonGuest Service OperationsEntry Level ManagerFull-timeReq ID: LON005956Local
Summary
Concierge
About Park Hyatt London River Thames
Opening 2024, Park Hyatt London River Thames offers 203 spacious and comfortable rooms, including two ambassador suites and a presidential suite.With stunning city and river views, signature Charlie Whinney pieces, and a convenient location in the heart of London, the hotel is an ideal launchpad to explore the city, with nearby attractions including Big Ben, Buckingham Palace and Kings Road. The hotel will boast exquisite dining options, state-of-the-art events space and an indulgent spa with relaxation lounges, nail salon, spa rooms and indoor pool.
Duties and responsibilities related to theConcierge role:
Warmly greet all guests upon arrival and throughout their stay, ensuring they feel welcomed and valued. Tailor recommendations and services to meet individual guest preferences and needs, ensuring a personalized experience. Handle special requests such as arranging for flowers, gifts, or special accommodations. Ensure that concierge resources such as brochures, maps, and local attraction information are well-stocked and up-to-date. Stay informed about local events, attractions, dining options, and services to provide guests with up-to-date and valuable recommendations.About you:
Previous experience in hotel front officewithin the luxury segment is preferred.Strong communication skills, a deep understanding of the local area, and the ability to handle guest inquiries issues with professionalism and efficiency is ideal.
Benefits of the Concierge role include:
12 complimentary nights a year across Hyatt Hotels worldwide Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start Business attire laundered complimentary Headspace membership and access to our Employee Assistance Programme 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwideAt Hyatt ‘We care for people so they can be their best’. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the ever-growing Hyatt family which has 1150 hotels in over 70 countries and is recognised as a Great Place to Work Company
Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities.
Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care.
Next Steps :Apply today for this Concierge role and start your journey with Hyatt Hotels
-
Concierge
3 months ago
London, United Kingdom The BoTree- Concierge Full timeThe BoTree luxury hotel is the hottest new opening in London! We are bringing together the team to deliver conscious luxury to our discerning guests and have an exciting opportunity available for a **Concierge.** As a Key Ambassador of The BoTree Hotel, our **Concierge** role is to deliver a warm welcome to all our guests. Our** Concierge** will ensure that...
-
Assistant Head Concierge
3 months ago
London, United Kingdom Concierge Full timeCOMO Hotels and Resorts are an award-winning, family-owned group of 15 hotels and resorts worldwide; each one different to the other but sharing the same heart: a deep commitment to holistic wellness, exceptional nutrition-rich cuisine, and inspiring destinations that honour the spirit of place. COMO Metropolitan London is an inner city property stripping...
-
Concierge
3 months ago
London, United Kingdom Concierge Full timeCOMO Hotels and Resorts are an award-winning, family-owned group of 18 hotels and resorts worldwide; each one different to the other but sharing the same heart: a deep commitment to holistic wellness, exceptional nutrition-rich cuisine, and inspiring destinations that honour the spirit of place. COMO Metropolitan London is an inner city property stripping...
-
Head Concierge
3 months ago
London, United Kingdom The BoTree- Concierge Full timeThe BoTree luxury hotel is the hottest new opening in London! We are bringing together the team to deliver conscious luxury to our discerning guests and have an exciting opportunity available for a **Head Concierge.** As a Key Ambassador of The BoTree Hotel, our **Head Concierge** role is to deliver a warm welcome to all our guests. Our **Head Concierge**...
-
Head Concierge
2 months ago
London, United Kingdom The BoTree- Concierge Full timeThe BoTree luxury hotel is the hottest new opening in London! We are bringing together the team to deliver conscious luxury to our discerning guests and have an exciting opportunity available for a **Head Concierge.** As a Key Ambassador of The BoTree Hotel, our **Head Concierge** role is to deliver a warm welcome to all our guests. Our **Head Concierge**...
-
Head Concierge
3 months ago
London, United Kingdom Haymarket Hotel - Concierge Full timeWe have an exciting opportunity for a Head Concierge to join our highly successful team here at our Haymarket Hotel. Your main priority will be to help run the daily operation of the concierge desk, overseeing all the arrivals and departures to the hotel, and manage all guest requests in an efficient and logical way. This is a hands-on, management role and...
-
Assistant Head Concierge
3 months ago
London, United Kingdom Knightsbridge Hotel - Concierge Full timeWe have an exciting opportunity for an Assistant Head Concierge to join our highly successful team here at the Knightsbridge Hotel. Reporting to the Head Concierge, your main priority will be to help run the daily operation of the concierge desk, overseeing all the arrivals and departures to the hotel, and manage all guest requests in an efficient and...
-
Junior Concierge
3 months ago
London, United Kingdom Knightsbridge Hotel - Concierge Full timeWe have an exciting opportunity for a Junior Concierge to join our highly successful team here at our Knightsbridge Hotel To be successful in this role you will need to be confident and an engaging communicator ensuring inspirational service is delivered to our guests. Working as part of our front office team, you will be expected to demonstrate excellent...
-
Concierge
3 months ago
London, United Kingdom Ham Yard Hotel - Concierge Full timeWe have an exciting opportunity for a Concierge to join our highly successful team here at our Ham Yard Hotel. Your main priority will be to help run the concierge desk in the absence of the wider team throughout the evening. This will include answering any incoming calls, helping guests with their luggage, reacting and adhering to guest requests and...
-
Night Concierge
3 months ago
London, United Kingdom Haymarket Hotel - Concierge Full timeWe have an exciting opportunity for a Night Concierge to join our highly successful team here at our Haymarket Hotel. Your main priority will be to help run the concierge desk in the absence of the wider team throughout the evening. This will include answering any incoming calls, helping guests with their luggage, reacting and adhering to guest requests and...
-
Night Concierge
3 months ago
London, United Kingdom Haymarket Hotel - Concierge Full timeWe have an exciting opportunity for a Night Concierge to join our highly successful team here at our Haymarket Hotel. Your main priority will be to help run the concierge desk in the absence of the wider team throughout the evening. This will include answering any incoming calls, helping guests with their luggage, reacting and adhering to guest requests and...
-
Junior Desk Concierge
3 months ago
London, United Kingdom Concierge - The Landmark London Full timeThe Landmark London is looking for youto be our **Junior Desk Concierge**! Do you want to join an energetic and fun team that works hard and plays hard? If so, we would like you to come and join us as a **Junior Desk Concierge** at The Landmark London. We are located opposite Marylebone train and tube station and a short walk from Baker Street and Edgware...
-
Junior Concierge
2 months ago
London, United Kingdom Charlotte Street Hotel - Concierge Full timeWe have an exciting opportunity for a Junior Concierge to join our highly successful team here at our Charlotte Street Hotel. To be successful in this role you will need to be confident and an engaging communicator ensuring inspirational service is delivered to our guests. Working as part of our front office team, you will be expected to demonstrate...
-
Head Concierge
2 months ago
London, United Kingdom The Soho Hotel - Concierge Full timeWe have an exciting opportunity for a Head Concierge to join our highly successful team here at The Soho Hotel. Reporting to the Hotel General Manager, your main priority will be to help run the daily operation of the concierge desk, overseeing all the arrivals and departures to the hotel, and manage all guest requests in an efficient and logical...
-
Junior Concierge
3 months ago
London, United Kingdom Covent Garden Hotel - Concierge Full timeWe have an exciting opportunity for a Junior Concierge to join our highly successful team here at our Covent Garden Hotel. To be successful in this role you will need to be confident and an engaging communicator ensuring inspirational service is delivered to our guests. Working as part of our front office team, you will be expected to demonstrate excellent...
-
Night Concierge
3 months ago
London, United Kingdom Ham Yard Hotel - Concierge Full timeWe have an exciting opportunity for a Night Concierge to join our highly successful team here at our Ham Yard Hotel. Your main priority will be to help run the concierge desk in the absence of the wider team throughout the evening. This will include answering any incoming calls, helping guests with their luggage, reacting and adhering to guest requests and...
-
Night Concierge
3 months ago
London, United Kingdom The Soho Hotel - Concierge Full timeWe have an exciting opportunity for a Night Concierge to join our highly successful team here at The Soho Hotel. Your main priority will be to help run the concierge desk in the absence of the wider team throughout the evening. This will include answering any incoming calls, helping guests with their luggage, reacting and adhering to guest requests and...
-
Night Concierge
3 months ago
London, United Kingdom The Soho Hotel - Concierge Full timeWe have an exciting opportunity for a Night Concierge to join our highly successful team here at The Soho Hotel. Your main priority will be to help run the concierge desk in the absence of the wider team throughout the evening. This will include answering any incoming calls, helping guests with their luggage, reacting and adhering to guest requests and...
-
Night Concierge
3 months ago
London, United Kingdom The Soho Hotel - Concierge Full timeWe have anexciting opportunity for a Night Concierge to join our highly successful teamhere at The Soho Hotel. Your main priority will be to help run the conciergedesk in the absence of the wider team throughout the evening. This will includeanswering any incoming calls, helping guests with their luggage, reacting andadhering to guest requests and assisting...
-
Concierge
3 months ago
London, United Kingdom The BoTree Full timeThe BoTree luxury hotel is the hottest new opening in London! We are bringing together the team to deliver conscious luxury to our discerning guests and have an exciting opportunity available for a **Concierge.** As a Key Ambassador of The BoTree Hotel, our **Concierge** role is to deliver a warm welcome to all our guests. Our** Concierge** will ensure that...
