Health Records Supervisor

1 month ago


Bury St Edmunds, United Kingdom West Suffolk NHS Foundation Trust Full time

Job summary

An exciting opportunity has arisen within the Women's and Children's Clinical Support Services Division, for a Health Records Supervisor, Band 4 - hours per week. Usual hours of work are 08:30-17:00. The postholder will assist with the efficient and effective day-to-day running of the service and assist with the supervising of a team of approximately 23 staff. The ideal candidate will have a good working knowledge of the supervising of Health Records and their importance to the smooth running of the hospital

Main duties of the job

To Supervise the Trust Outpatient reception service. Responsible for all aspects of patient administration to include Arriving, Leaving, and booking of follow-up appointments.

To assist the ERS Health Records Manager with the day to day running of the Department, to include producing rota's and updated the health, Roster.

To complete the Health Records Audit programme and keep the health Records SOP processes current and up to date.

Responsible for assistance in the Management of patient Medical Records.

To lead in the knowledge of the Patient Portal

To Deputise for the ERS Health Records Manager when required.

About us

#BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our community

We are a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk. We care for, treat and support people in hospital, at home and in various community settings.

The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, Macmillan unit and children's ward). It has 500+ beds and is a partner teaching hospital of the University of Cambridge.

Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital.

We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and team work guide how we work and behave as a team.

With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be.

We promote a diverse and inclusive community where everyones voice counts and you can #BeKnown for whoever you are.

Join us. What will you #BeKnown for?

Job description

Job responsibilities

Please see full job description attached to view job responsibilities.

STAFF CAR PARKING

Staff Car Parking on the West Suffolk Hospital Site is eligible for individuals working outside of the core hours, 07:00 18:30.

For individuals working within the core hours, the Trust offers parking off site at the Bury St Edmunds Rugby Club, which is serviced by a regular shuttle bus to and from the Hospital. Details of the bus timetable can be found in the on-line starter pack on the West Suffolk Hospital website.

This parking restriction does not apply if an individual is required to work on a weekend or if they are required to complete on call duties within their role.

The closing date for this vacancy may change if we receive a strong response. Please ensure that you apply for any post you are interested in as soon as possible.

Person Specification

Education and qualifications

Essential

oGood general education o Health Records experience oJunior management experience Minimum first-line managers course (ILM) or relevant experience

Desirable

oECDL oILM Level 5

Experience and knowledge

Essential

oClerical experience oExperience in team environment oNHS experience oAwareness of patient confidentiality oWorking knowledge of E-Care

Skills and abilities

Essential

oExcellent interpersonal and communication skills oAbility to work calmly in a busy environment oPolite and efficient manner oTeam management and team working skills. oIT skills oTime management skills Ability to work on own initiative. oGood customer service skills

Personal qualities

Essential

oTeam player oFlexible approach to working hours and duties Attention to detail Ambitious

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