Assistant Customer Service Manager

1 month ago

Surrey, United Kingdom Leisure (Operations) Full time

We are Places for People Group, we're a social enterprise that believes it's people that make a community. That's why we build homes and deliver services for everyone in the community to thrive. At Places Leisure we are changing lives by creating active places and healthy people for communities to thrive, and we want to be the UK's leading health and wellbeing enabler.

We aren't your typical company. We apply the same philosophy to our People as we do to our communities, ensuring our team is appreciated and supported. At Places for People, you're more than just a number - you're part of our cause.

More about your role

As Assistant Placemaker Manager you will deputise for the Placemaking manager, you will need to co-ordinate Catering & Retail operations to maximise sales and profitability. This will include, but not limited to, stock orders, stock takes, sales audits, vending, delivering promotional activity and leading and managing employees in the catering team.

You will ensure the team responds to all product enquiries from prospective and current members, and will motive your team to create opportunities by being proactive and productive, allowing you to deliver the teams agreed KPIs.

For more information please download our job profile available on our website

More about you

You will have previous experience of working within a similar role, ideally within a leisure/health centre environment and have well rounded knowledge of customer service and administration.

Ideally you will have previous management experience and a good understanding of all aspects of running a successful Leisure Centre, from membership acquisition, maximising sales, rota management etc.

Above all you will have a genuine passion for keeping fit and creating active places and healthy people.

Benefits

We are a large, diverse and ambitious business, which will give you all the challenge you could wish for.

We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:

We align with the Real Living Wage foundation Full Health & Fitness membership for you, a nominated adult and up to 4 juniors A bonus scheme for all colleagues at 2% Flexible working (including part time working, shift work and more) An opportunity to purchase additional annual leave Lots of opportunity to access ongoing personal learning and development Access to our Company Pension scheme Cashback plan for healthcare costs – up to £500 saving per year Discounts of up to 50% on activities, centre shop and cafes Extra perks including huge discounts and offers from shops, cinemas and much more.

  • Customer Service Assistant

    1 week ago

    Surrey, United Kingdom We Are With You Full time

    All applicants need to submit a CV and a covering letter on why you should be considered for this role. Applications will not be accepted if no covering letter is included.We are looking for Customer Service Assistants to work closely with our partners to deliver excellent customer service and administrative support to those involved with the NHS Surrey...

  • Customer Service Assistant

    2 weeks ago

    Surrey, United Kingdom Bridge Recruitment UK Ltd Full time

    Customer Service Operative Location: Cheam **Salary**: GBP22,700 per year Hours: Monday - Friday and every 4th Saturday (rota) 8am - 5.30pm (occasional voluntary overtime is available to 8pm) Job type: Permanent, full-time Responsibilities of the Customer Service Operative: - Achieve exceptional standards of customer service and always deliver The Perfect...

  • Customer Service Assistant

    1 week ago

    Surrey, United Kingdom Bridge Recruitment UK Ltd Full time

    Customer Service OperativeLocation: CheamSalary: GBP22,700 per yearHours: Monday - Friday and every 4th Saturday (rota) 8am - 5.30pm (occasional voluntary overtime is available to 8pm)Job type: Permanent, full-timeResponsibilities of the Customer Service Operative:Achieve exceptional standards of customer service and always deliver The Perfect Repair Answer...

  • Assistant Director Customer Service and Transformation

    1 month ago

    Surrey, United Kingdom AKTON Resourcing Ltd Full time

    Job Title: Assistant Director Customer Service and TransformationLocation: SurreyContract: 6 monthsSalary: £800/dayWork Arrangement: HybridAre you a visionary leader with a passion for transforming customer experiences? We are seeking an exceptional Assistant Director of Customer Service and Transformation to lead the creation and operational excellence of...

  • Assistant Director Customer Service and Transformation

    3 weeks ago

    Surrey, United Kingdom AKTON Resourcing Ltd Full time

    Job Title: Assistant Director Customer Service and TransformationLocation: SurreyContract: 6 monthsSalary: £800/dayWork Arrangement: HybridAre you a visionary leader with a passion for transforming customer experiences? We are seeking an exceptional Assistant Director of Customer Service and Transformation to lead the creation and operational excellence of...

  • Medical Customer Service

    7 days ago

    Surrey, United Kingdom Proclinical Staffing Full time

    Job Description My client is a Pharmaceutical company based in Surrey seeking a Customer Service candidate that has a life science degree and is fluent in Danish. Medical Information Customer Experience Specialist provides technical and medical information to Healthcare Professionals and patients/caregivers with high degree of quality customer service in the...

  • Freight Customer Service Operator

    2 weeks ago

    Surrey, United Kingdom Freight Personnel Full time

    Our client are an Independent Worldwide Logistics Company, run by a dedicated team with an unrivalled knowledge of shipping in the Courier and Logistics Sector. They are now looking to recruit a FREIGHT CUSTOMER SERVICE OPERATOR to join their friendly team. This is a permanent full time position working Monday to Friday at their Headquarters in Frimley,...

  • Customer Service Manager

    4 weeks ago

    Cobham, Surrey, United Kingdom Avery Healthcare Full time €32,000

    Salary £32,000 per annum Hours per week: 40 Shift Details: 9 am -5 pm Location: Silvermere Care Home, in Cobham At Avery Healthcare we believe in caring for those who care for our residents; We recognise and celebrate our hard-working colleagues, support your career development and offer a range of apprenticeships, and cover the cost of your Blue...

  • Customer Service

    2 weeks ago

    Surrey, United Kingdom Bridge Recruitment UK Ltd Full time

    Customer Service Operative Location: Cheam **Salary**: GBP23,352 per year Hours: Monday - Friday and every 4th Saturday (Rota) 8am - 5.30pm (occasional voluntary overtime is available to 8pm) Job type: Full-time, permanent Summary of the Customer Service Operative: Responsibilities of the Customer Service Operative: - Achieve exceptional standards of...

  • Customer Service Manager

    4 weeks ago

    Dorking, Surrey, United Kingdom Holt Recruitment Ltd Full time

    Customer Service Manager Role: 40,000 + Per Annum 23 Days Holiday + Bank Holidays Permanent Role We are seeking a highly experienced Customer Service Manager to join our team. You will be responsible for overseeing the customer service experience and oversee the department, ensuring customer satisfaction is achieved. Key Responsibilities: Manage and...

  • Customer Service Officer

    3 weeks ago

    Surrey, United Kingdom 24-7 Recruitment Services Ltd Full time

    Job description Come and join our clients team based in Surreyas an Accounts Processing Assistant with immediate start: The Role: This is an important, customer facing role supporting the provision of excellent customer service, administrative and financial functions. The Customer Service Officer (CSO) will take the lead in handling all contact on behalf of...

  • Customer Assistant

    3 weeks ago

    Surrey, Surrey, United Kingdom Marks and Spencer Full time

    SummaryOperations AssistantAll the detailsThis is a temporary position 30 hours per week Due to heavy machinery use this job is over 18's only Week 1Sun , Tues, Wed , Thurs Week 2Mon, Tues , Thurs and Sat Purpose To deliver a great shopping experience for their customers, putting customers before task every time Champion new ways of working within stores...

  • Customer Assistant

    1 month ago

    Surrey, Surrey, United Kingdom Marks and Spencer Full time

    SummaryOperations AssistantAll the detailsThis is a temporary position 30 hours per week Due to heavy machinery use this job is over 18's only Week 1Sun , Tues, Wed , Thurs Week 2Mon, Tues , Thurs and Sat Purpose To deliver a great shopping experience for their customers, putting customers before task every time Champion new ways of working within stores...

  • Customer Service

    3 weeks ago

    Surrey, United Kingdom Kenneth Brian Associates Full time

    **Job description** **Job description** **Customer service administrator - (Up to £26,000)** Kenneth Brian Associates are recruiting for a full-time opportunity to join a leading company as a planner scheduler on a permanent basis. This will be ideal if you are either, someone who has previous customer service experience or someone who has experience...

  • Customer Service Manager

    1 month ago

    Dorking, Surrey, United Kingdom Kolt Recruitment Ltd Full time

    Kolt Recruitment are recruiting for a Customer Service Manager for an established accident repair centre. Key Responsibilities: * Managing a team of customer service advisors. * Reporting. * Maintain good housekeeping. * Management meetings. Key Requirements: * Have experience of working in a customer service position looking to take the next step or...

  • Customer Assistant

    1 month ago

    Surrey, United Kingdom Marks & Spencer Full time

    Customer Assistant-Foods Week 1 Sun, wed 10.30am to 6.30pm Thursday and Friday 2.30-10.30pm Week 2 Wednesday, Thursday, Friday 2.30pm to 10.30pm Saturday 9.30am to 5.30pm **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset...

  • Customer Assistant

    3 weeks ago

    Surrey, United Kingdom Marks & Spencer Full time

    Customer Assistant-Foods Week 1 Sun, wed 10.30am to 6.30pm Thursday and Friday 2.30-10.30pm Week 2 Wednesday, Thursday, Friday 2.30pm to 10.30pm Saturday 9.30am to 5.30pm **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset...

  • Customer Service Manager

    4 days ago

    Addlestone, Surrey, United Kingdom Crest Nicholson plc Full time

    Job Description Crest Nicholson has been building new homes for over 60 years and is firmly established as a leading developer with a passion for not just building homes, but creating vibrant sustainable communities. We are currently recruiting for a Customer Services Manager to join our South team based in Addlestone, Surrey. Customer Services Manager...

  • Customer Service Manager

    4 days ago

    Addlestone, Surrey, United Kingdom Crest Nicholson plc Full time

    Crest Nicholson has been building new homes for over 60 years and is firmly established as a leading developer with a passion for not just building homes, but creating vibrant sustainable communities. We are currently recruiting for a Customer Services Manager to join our South team based in Addlestone, Surrey. Customer Services Manager will be...

  • Customer Service Manager

    4 days ago

    Addlestone, Surrey, United Kingdom Crest Nicholson plc Full time

    Crest Nicholson has been building new homes for over 60 years and is firmly established as a leading developer with a passion for not just building homes, but creating vibrant sustainable communities. We are currently recruiting for a Customer Services Manager to join our South team based in Addlestone, Surrey. Customer Services Manager will be...