Care Navigator

4 weeks ago

Southampton, United Kingdom Southern Health NHS Foundation Trust Full time

Job summary

The aim of the Care Navigator role is to deliver high standards of patient care and pathway management to reduce delayed transfers of care across the trust.

You must have the ability to communicate effectively with the multidisciplinary team whilst having the skill of providing reassurance for both patient and their families during what can be a worrying and anxious time when discharge planning.

To deliver high standards of patient care and pathway management in order to reduce delayed transfers of care across the trust, ensuring a safe, patient centred discharge whilst ensuring patients are transferred safely from the wards and to maximise overall utilisation in facilitating Patient Flow.

Main duties of the job

Ability to work as part of a team liaising with the MDT regarding discharge planning for patients and the timely early identification of potential discharge delays. To assist in communicating the discharge process to the patient but not considered responsible for making the recommendation request.

Ability to work independently to facilitate discharges in a timely fashion and to highlight any concerns that may prove to be a barrier to discharge.

Ability to liaise sensitively with patients, family and/or carers concerning issues related to discharge planning that are appropriate to the grade.

Liaise with other agencies, patients, family and/or carers in order to provide effective communications to assist with timely discharge of patients.

To have an awareness of patient flow throughout the hospital and impact of discharge within this.

About us

Southern Health is one of the largest NHS Foundation Trusts in the UK, specialising in mental health and learning disabilities, as well as offering physical health community-based services.

As a Trust, our footprint spans more than 200 sites across Hampshire, wholeheartedly committed to providing the best possible healthcare, reaching a range of diverse communities.

- We function as a unified team, placing patients and staff at the forefront of all our endeavours.

- Our 7,000+ workforce is skilled and diverse, with a deep commitment to ongoing staff development. We offer customised training, leadership pathways, and a plethora of career opportunities.

- We respect and listen to your thoughts, ideas, and concerns via well-established network of staff groups to increase awareness and appreciation of equality, diversity, and inclusion.

Building on all this, we are currently working closely with other local NHS Trusts to integrate all our collective community, mental health, and learning disability services across Hampshire and Isle of Wight. Our new organisation is set to launch in April 2024 and will incorporate Southern Health, Solent, Isle of Wight and Sussex Partnership Trusts.

While the new Trust will be substantially bigger, it will continue to cater to the unique needs of different communities, streamlining services and making healthcare across the county more accessible.

Join us as we embark on this exciting journey to shape the future of healthcare in Hampshire.

Job description

Job responsibilities

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached.

We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

Person Specification

Qualifications

Essential

*NVQ 3 or equivalent experience *Computer skills *Ability to fulfil travel requirements of the post *In depth experience of working in a mental health environment

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