Team Administrator

3 weeks ago


London, United Kingdom Imperial College Healthcare NHS Trust Full time

Job summary

We are recruiting a Gastroenterology Team Administrator who shares our vision and can be guided by our Trust's core values of Kind, Collaborative, Aspirational and Expert.

We are looking for an enthusiastic, experienced and efficient administrator to join our team. You will be providing secretarial and administrative support to our clinical team and will often be the first point of contact for patients, clinicians and staff throughout the department. You will be vital in supporting our referral triage process and clinic administration - ensuring that our patients are seen by the right team, at the right time, in the right place.

Applicants will need to demonstrate excellent organizational and communication skills, as well as word processing and IT skills. The successful applicant will be expected to effectively prioritise work and meet challenging deadlines. You will possess good keyboard skills, a confident telephone manner and have Customer Service experience. Your main working site will be Charing Cross Hospital but there will be some cross site working as and when needed.

If you thrive in a very fast moving, busy environment and are looking for a challenge, you could be just the person we are looking for.

Main duties of the job

The post holder will provide a comprehensive and highly efficient administration and secretarial role to the department. To support clinic management within the department including booking/rebooking of appointments, clinic reschedules, etc. The post-holder will be expected to work independently, manage and prioritse their workload, liaising closely with the wider administration team.

About us

At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care. Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.

Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.

We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part-time or job share.

Job description

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert.

Person Specification

Education/ Qualifications

Essential

A levels or equivalent knowledge or experience

Desirable

AMSPAR

Experience

Essential

Previous Administrative/Secretarial experience Experience of dealing with patient's appointment and booking system Experience of having working relationships with clinicians, GPs, Managers, consultants and other clinical staff

Desirable

Experience of dealing with patient's appointment and booking system

Skills/Knowledge/ Abilities

Essential

Clear & Effective communications skills Excellent Organisational skills Ability to work unsupervised and use own initiative Competent use of IT systems

Desirable

Medical Terminology
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