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Microsoft Dynamics 365 CE Functional Consultant

3 months ago


Glasgow, United Kingdom Capgemini Full time

About the job you’re considering

Hybrid working: The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time.

If you are successfully offered this position, you will go through a series of pre-employment checks, including: Identity, nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service)

Your role

You will join a community of over 150 plus people that deliver some of the biggest and most exciting IT programmes, all built on Microsoft technology across Power Platform, Dynamics 365 and Azure. Join a team that is delivering projects with a positive social impact at the forefront of technology trends with a comprehensive delivery methodology and technical accelerators. You’ll be working with people ranging in experience, from early and emerging talent to specialists. With training and development support all the way through your career and clients across multiple industries (Retail, Utilities, Manufacturing, Transport and Health) you’ll never have a dull moment or find yourself short of challenges 

Manage and advise the requirements gathering process by running workshops, interviews and observations sessions with Subject Matter Experts and Product Owners to define the business and functional requirements and system goals. Work with Solution Architects and Developers to outline high level and low-level solution designs in line with the capabilities of Microsoft Dynamics 365 and the Power Platform.  Own the Product Backlog and ensure requirements are documented correctly in User Stories following Behaviour Driven Development (BDD). And work with Product Owners to get sign off prior to development.  Reengineer business processes and advise on enhancements based on best practice and Dynamics 365 functionality.  Own the functional design of the solutions being delivered to ensure both user needs are met, and the solution is in line with Dynamics 365 and Power Platform capabilities.  Aid clients in developing CRM roadmaps and excite them by showcasing the art of the possible with the capabilities of Dynamics 365 and the Power Platform. 

You can bring your whole self to work. At Capgemini, stiving for equity, diversity and inclusion is part of everyday life, and will be part of your working reality. We have built an inclusive and welcoming environment, for everyone.

Your skills and experience

Energy and excitement about the technologies and capabilities provided by Dynamics 365 and the Power Platform. The out of the box capabilities and limitations.  Full implementation lifecycle experience of CRM based programmes within Microsoft Dynamics 365 and knowledge of the supporting business processes.  Experience in facilitating workshops to gather and document user needs and translating them into business processes and a product backlog.  A passion for delivering according to an agile methodology, planning projects and releases in sprints and writing Epics, Features and User Stories.  An understanding of the broader Microsoft technology stack and be able to leverage it to create powerful solutions and working in fast paced Agile environments.  You have an ability to clearly articulate and present your ideas and solutions in line with the capabilities of Microsoft Dynamics 365 and the Power Platform.  Flexible attitude, critical thinking and the ability to engage with stakeholders at every level – from c-suite to end user.  You can successfully translate business and customer needs into a great digital customer experience.  A desire to continually develop your knowledge of new functionality in the Microsoft technology stack, knowing what the future holds and how it can benefit our customers. 

Your Security Clearance 

To be successfully appointed to this role, it is a requirement to obtain Security Check (SC) clearance. To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements. Throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality. Some posts are restricted to sole UK Nationals for security reasons; therefore, you may be asked about your citizenship in the application process. 

What does ‘Get The Future You Want’ mean for you? 

You will be encouraged to have a positive work-life balance. Our hybrid-first way of working means we embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements. 

You’ll be bringing your unique skills and perspectives to the team, inspiring and taking inspiration from your teammates as you unlock value in everything you do. You’ll be joining a professional community of experts, who have got your back and will support you, every step of the way. 
 
You’d be joining an accredited Great Place to work for Wellbeing in 2024. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions.
To help support wellbeing we have trained ‘Mental Health Champions’ across each of our business areas, and we have invested in wellbeing apps such as Thrive and Peppy. 
 
You will be joining one of the World’s Most Ethical Companies®, as recognised by Ethisphere® for 12 consecutive years. We live our values by making ethical business choices every day. Working ethically is at the centre of our culture at Capgemini, meaning you will be helping to create a future we can all be proud of.

Capgemini. Get The Future You Want.

Why you should consider Capgemini 

Growing clients’ businesses while building a more sustainable, more inclusive future is a tough ask. When you join Capgemini, you’ll join a thriving company and become part of a diverse collective of free-thinkers, entrepreneurs and industry experts. We find new ways technology can help us reimagine what’s possible. It’s why, together, we seek out opportunities that will transform the world’s leading businesses, and it’s how you’ll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge, and always pushing yourself to do better, you’ll build the skills you want. You’ll use your skills to help our clients leverage technology to innovate and grow their business. So, it might not always be easy, but making the world a better place rarely is.

About Capgemini