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Sales Engineer – Professional Sound
2 months ago
As a Sales Engineer for Installed Sound, reporting to the Regional Sales Director, you will work in concert with the Regional Sales Manager and be responsible for providing exceptional and proactive customer service and technical support for professional installed sound system solutions of the brands Electro-Voice and Dynacord.
- Create and review project designs and recommend appropriate product solutions
- Create system designs for installed sound systems incl. acoustic simulations and IP based audio networking solutions incl. reports and bill of materials
- Provide pre-sales training and post-sales support
- Provide quality technical support to establish long-term customer relationships
- Trouble-shoot hardware/software issues, resolve all technical issues
- Help customers with integration and setup of equipment
- Assist in driving product demand creation delivered through Professional Audio/Visual (Pro AV) network of resellers, integrators, and consultants
- Prepare and conduct technical / product presentations and demonstrations
- Participate in trade shows and share information on products and services
- Provide feedback to marketing and product management teams for future product enhancements
- Share ideas and customer needs throughout all phases of product life cycle (plan, design, integrate, manage)
- Evaluate customer concerns
Qualifications
- At least 5 years of technical / field sales engineering experience with a focus on installed sound projects with detailed experience in acoustic design and IP based audio networking using up-to-date design software
- Strong understanding of the Professional A/V, Installed Sound, and IT value chains
- Knowledge and understanding of AV integration services and practices
- Understanding of Installed Sound applications and projects incl. acoustics, electronics, DSP, digital audio networking and room control including serial and IP communications
- Ability to read and interpret project floor plans and system flow line drawings
- Deep knowledge and understanding of latest audio commissioning techniques and software
- Strong ability to develop distributor, reseller, integrator, and consultant relationships through interpersonal communications
- Aggressive self-starter and results driven, ability to leverage internal resources
- Strong strategic organizational, time management, problem solving, and multitasking skills
- Excellent communication skills, both written and verbal in fluent English
- Up to 75% travel (majorly regional) required
- CTS or CTS-D Certifications or equivalent preferred
- Key AV and IT industry knowledge and experience is valued
- Existing channel and consultant relationships are valued
Additional Information
On offer is a competitive salary and pension contributions. With a great package of benefits including annual bonus, private health care, a health cash plan, life assurance and other discounted benefits. We will also provide many opportunities for personal and professional development.