Receptionist / Administrator
4 weeks ago
For our European Head Office in Telford, we are looking for an attentive Receptionist / Administrator for a fulltime permanent position, working Monday to Friday 8:00am to 4.30pm (flexibility required), to start as soon possible.
About us:
Protolabs is the world's fastest digital manufacturing source for rapid prototyping and on-demand production. With our automated quotation system, we make custom parts in as fast as 1 day using 3D printing, CNC machining and injection moulding processes.
This is what you can expect:
We are a strongly growing company and this also applies to your professional and personal development, which we accompany with regular employee/feedback discussions An open and collegial corporate culture with flat hierarchies in an international environment Extensive e-learning platform with over 300 training courses We live our values: trust, teamwork and achievement A flexi-time working hours structure, to suit your work life balance. Employee wellbeing focused culture including a variety of mental health first aiders on site, discounted gym membership and complimentary flu jabs. Reward and Recognition Schemes as well as Anniversary bonus entitlements.Your Responsibilities:
Greeting visitors warmly and offering assistance on arrival and signing in visitors, answering and transfering phone calls Representing the business with a positive attitude and professional appearance Collate and sort post to ensure it is ready for collection, receive incoming post and notify relevant teams of its arrival Keeping reception area tidy and organised to provide a welcoming area for visitors Maintain the audio set to ensure it is always charged and ready for use for Factory tours and maintaining adequate levels of PPE for visitors/contractors Managing all Contracts queries, working with our Legal and Sales teams to ensure we are fully compliant at completing Supplier questionnaires and Non-Disclosure Agreement requests via our CRM tool (Salesforce) Other administration and Customer Service tasks as assignedYour qualifications & experience:
Excellent customer service experience and ecxcellent communication skills, over the telephone, written and face to face Experience of using Microsoft Office, particularly Excel and Outlook, CRM systems would be advantageous although training will be given Strong sense of urgency and attention to detail Ability to multitask and prioritise where required Ability to work successfully in a fast-paced environment Self-motivated, positive attitude and able to work independently Office Based - Core hours are 08:00 – 16:30 Monday to Friday with one hour lunch break (flexibility to work until 17:00 hours when required is vital)Does this sound exciting to you? Then please send us your CV today, through our online application system.
Your contact person: Brett Osborne, Talent Acquisition Advisor
We look forward to hearing from you
LI-BO1 #LI-onsite
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