Workplace Coordinator

3 weeks ago

Cardiff, United Kingdom Integral UK Ltd Full time

Mae'n adeg gyffrous i ddechrau gyrfa gyda Integral UK LTD gan mai ni yw'r cwmni mwyaf (sy'n tyfu gyflymaf) sy'n darparu gwasanaethau peirianegol a chynnal a chadw cynhwysfawr o ansawdd uchel ar gyfer adeiladau masnachol ac adeiladau yn y sector cyhoeddus ym Mhrydain. Rydym hefyd yn darparu gwasanaethau cynnal a chadw ataliol ac adweitheddol i dros 1600 o gleientiaid mewn 60,000 o safleoedd. Rydym yn cynnig rhagoriaeth ym maes Peirianneg a diwylliant sy'n ymroi i gynnal partneriaethau cryf.

Rydym wrthi'n recriwtio am Swyddog Cyswllt Gweithle i ymuno â'n tîm sector cyhoeddus i weithio mewn modd chwyldroadol yn safleoedd ein cleient, gyda ffocws cryf ar brofiad y cwsmer. Mae hon yn rôl flaengar a bydd gofyn i chi oruchwylio ein darpariaeth o wasanaeth rheoli holl gyfleusterau'r safle yng Nghaerdydd. Mae hon yn rôl sy'n rhoi blaenoriaeth i brofiad y cwsmer a byddwch yn gyfrifol am gefnogi'r Rheolwr Cyswllt Gweithle a sicrhau fod y cwmni yn cyflawni ei oblygiadau cytundebol yn brydlon. Bydd gofyn i'r ymgeisydd llwyddiannus weithio o safle'r cleient gan adrodd yn uniongyrchol i'r Rheolwr Cyswllt Gweithle. Telir cyflog i chi yn unol â'ch cefndir, sgiliau a phrofiad.

Lleoliad: Caerdydd

Pwrpas y Rôl

Bydd deiliad y rôl hon yn brif berson cyswllt ar y safle ac yn sicrhau'n anad dim y rhoddir blaenoriaeth i brofiad y cwsmer. Byddwch yn gyfrifol am gyd-lynnu contractwyr ac ymwelwyr â'r safle, gwneud gwiriadau dyddiol ar draws y safle ac adrodd i'r ddesg gymorth. Bydd cynnal gwiriadau cydymffurfiaeth wythnosol (gan gynnwys tân, hylendid dŵr a goleuadau argyfwng) hefyd yn rhan o gyfrifoldebau'r rôl. Fel Swyddog Cyswllt Gweithle, chi fydd yr ymatebydd cyntaf i'r holl faterion a fydd yn codi ar y safle. Byddwch hefyd yn gyfrifol am sicrhau fod cyfathrebu clir rhwng y cleient ac Integral Management ynglyn â gwaith o ddydd i ddydd . Byddwch yn cefnogi'r gwaith glanhau a chynnal a chadw, galwadau am gymorth mewn argyfwng, Gwaith Cynnal a Chadw Ataliol Cynlluniedig (PPM) a gwaith trwsio adweitheddol yn ôl y galw o safle i safle gan gynnwys goruchwylio gwaith a gwasanaethau sy'n cael eu isgontractio. Sicrhau bod ein cwsmeriaid/defnyddwyr yn hapus gyda'n gwasanaeth drwy ragweld ac ymateb yn ddi-oed i'w hanghenion a darparu gwasanaeth o'r lefel uchaf. Sicrhau bod aelodau eraill y tîm a chontractwyr a ddewiswyd yn ymateb yn ddi-oed i ddarparu gwasanaeth sy'n rhagori ar ddisgwyliadau ein cwsmer. Rhoi cyfarwyddid i hybu ymgysylltiad ar y safle a sicrhau gwasanaeth a chanlyniadau o'r radd flaenaf i'r cwsmer. Sicrhau cydymffurfiad gyda gofynion deddfwriaethol lleol ac arfer gorau, polisiau a gweithdrefnau Integral a'r cleient. Byddwch yn bwynt cyswllt cyntaf ar gyfer holl agweddau gweithredol cyfleusterau'r safleoedd gan sicrhau bod darpar rwystrau yn cael eu nodi a'u dileu. Sicrhau parodrwydd ar gyfer argyfwng a bod cynlluniau yn eu lle ar gyfer argyfwng i ateb gofynion pob safle. Chi fydd y person cyswllt cyntaf ar gyfer pob mater yn ymwneud â'r adeilad. Monitro a sicrhau gwaith cynnal a chadw a glendid y swyddfa i'r safon a'r ansawdd uchaf. Byddwch yn cyfathrebu mewn modd agored, gonest a thryloyw ac yn gallu teilwra'r wybodaeth/neges ar gyfer y gynulleidfa darged a'i anghenion. Byddwch yn ychwanegu gwerth o ran cyflawni ein gwasanaeth ac arloesi. Byddwch yn goruchwylio'r elfennau o reoli eiddo sydd â Thal Gwasanaeth ynghlwm â nhw ar ran y cleient ( lle mae'r gwasanaethau dan sylw yn cael eu cyflawni gan y Landlord). Gwybodaeth am y sector Cynnal a Chadw Cyfleusterau. Profiad blaenorol mewn rôl debyg. Dealltwriaeth o ofynion iechyd a diogelwch y Sgiliau trefnu, sgiliau rhyngbersonol a sgiliau TG. Gallu cyflawni sawl tasg ar yr un pryd; gallu corfforol i wneud gwaith llafur â llaw. Natur gwrtais ac yn barod i helpu; sgiliau cyfathrebu cryf - ar lafar ac yn ysgrifenedig. Gallu blaenoriaethu tasgau a gweithio i amserlen benodol, heb fawr oruchwyliaeth. Dull rhagweithiol o ran nodi ac unioni materion sy'n ymwneud â'r adeilad. Yn gallu rheoli/cefnogi mewn argyfwng. Hunan-gymhelliant a'r gallu i weithio'n annibynnol. Sgiliau gweinyddol ardderchog

Atebolrwydd a Chyfrifoldebau:

Sgiliau Allweddol, profiad a chymwysterau:

Bydd gofyn i bob ymgeisydd ddod â thystiolaeth o'i hawl i weithio yn y Deyrnas Unedig a phrawf o'i hunaniaeth (ID) i'r cyfweliad.

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