Clinical Outcomes Officer
3 months ago
Job summary
Do you want to work for an award winning department?
A rare opportunity has arisen to join our established, award-winning Clinical Audit and Effectiveness Team. Clinical Audit is essential to provide assurance that our patients are receiving appropriate care in line with national standards. It shows us where we are compared to where we need to be and can convert anecdotal opinion into evidence-based data.
The Clinical Audit and Effectiveness Team are looking to recruit to the Clinical Outcomes Team, part of the role will be to support the MyRecovery Project, which will involve meeting with patients, and data input.
The role will be based at both Wrightington and Royal Albert Edward sites.
This is a part time post (24 hours) between Monday and Friday and hours can be flexible.
The future will be shaped by high quality teams using high quality data. We are looking to appoint an enthusiastic individual with a passion for improving patient care through the use of data and audit.
Main duties of the job
The main purpose of this role is to support the Outcomes Department with data collection. Ensuring this is done to a high standard and our national commitments for the division are met.
About us
Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust are the proud providers of acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL, we value our staff believing that 'happy staff, makes for happy patients'. We have a recognised track record in staff engagement, and living our values 'the WWL Way'.
WWL are committed to placing the patient at the heart of everything we do, and in the provision of safe, effective care that acknowledges and ensures dignity. With this in mind we are seeking to recruit people who share our values and beliefs.
At WWL we value the benefits a rich and diverse workforce brings to our community and therefore welcome applications from all sections of society.
Job description
Job responsibilities
Responsible for all enquiries regarding the National Joint Registry, PROMS enquiries, Amplitude Registries and the MyRecovery platform. Visit patients in pre op and on wards to provide information on NJR, PROMS and Amplitude Registries. Provide nonclinical advice about their care. Chasing up consultants, registrars, anaesthetists and theatre staff with regards to missing data answer NJR queries and problem solving Managing multiple databases, input data into the National Joint Registry, PROMS databases and Amplitude Registries, ensuring a high level of accuracy. Obtain operation lists daily via ORMIS Input all new registrars and consultants details onto the NJR database Continuous validation of proformas with surgeons and manage the edit stack by conducting regular audits and analysing complex clinical data Conduct regular data quality checks on the National Joint Registry and the National Joint Registry edit stack to ensure we meet > 95% data quality annually Person Specification
Qualifications
Essential
5 GCSE or equivalent NVQ Level 3 or equivalent experience
Desirable
IT Qualification
Experience
Essential
Demonstrated ability to work in a team Proven experience of managing a busy workload Work with frequent interruptions Knowledge of admin procedures some of which are non-routine Progress chasing task related problem solving
Desirable
NHS Experience or working in a NHS environment
Skills
Essential
Keyboard Skills at intermediate level Proven ability to communicate effectively at all levels Ability to multi-task Ability to work to deadlines Interpersonal skills Assertive Analyses information to resolve problems Ability to produce reports Provide and receive complex or sensitive information Persuasive verbal and written skills
Desirable
Problem Solver Customer Care Skills
Knowledge
Essential
Extensive Knowledge of Microsoft packages Data Protection Confidentiality Codes of Conduct Understanding of the National Joint Registry Experience of the Amplitude Registry Experience of My Recovery Platform
Desirable
Knowledge of Trust sites
Additional
Essential
Flexible approach around work hours Good time keeping Speak English to an appropriate standard relevant to their role, with confidence and accuracy, using correct sentence structures and vocabulary, and without hesitation Able to concentrate for long periods and handle frequent interruptions-
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