Workshop Controller
4 weeks ago
Vacancy details
Job Title
Workshop Controller - Jaguar/Land Rover
Contract type
Full Time
The Opportunity
Workshop Controller – Jaguar Land Rover
Aberdeen
Competitive + Bonus + Excellent Benefits
Peter Vardy Ltd is a young, innovative, and fast paced, family run company – here to push boundaries to ensure we remain the best at what we do – selling cars. We are leading the revolution to create a future full of ambitious and determined individuals in the automotive industry.
We have a fantastic opportunity for a Workshop Controller to join our Jaguar Land in Aberdeen. The ideal candidate be currently working as Workshop Controller and have luxury dealership experience, and/or managed a large busy workshop. We will consider applications from Technicians who can demonstrate strong leadership and Technical skills who is ready to take their first steps into management.
As the Workshop Controller you will work closely with the Service Manager in managing the Service Department to meet and exceed customer expectations, in addition to consistently meeting agreed business goals.
What you will do
Allocate work fairly, according to ability and skill, taking deadlines into consideration. Maintain progress information of each job allocated and liaise with Service Advisors to ensure Guests are kept informed. Ensure job card write up and Vehicle Health Checks are completed in a way that is legible and informative for the Service Advisors and Guests. Comply with Manufacturers policy and procedures on warranty. Adhere to internal and manufacturer standards in regards to clocking on and off of jobs. Ensure the recommended manufacturer labour time and the agreed internal / manufacturer labour rates are adhered to at all times, when charging manufacturing, retail or internal customers. Ensure all team attend and complete any internal or manufacturer training, ensuring the development of the service team to support improvement in technical ability, CSI & job performance, whilst ensuring workshop resource is maintained. Ensure completion of CIT NOW video for every vehicle getting a Vehicle Health Check and or for any customer complaints, to provide evidence of repair as required. Take responsibility for meeting, achieving and carrying out service core process.
What you will need
Workshop Supervision or Management experience Franchised manufacturer experience Proven ability to lead and manage a team Excellent organisation and prioritising skills Computer literate
What's in it for you
30 days holiday rising with length of service World class training delivered by the PV Academy to enhance your career Employee discounts & lease cars options through the PV Cares scheme High Flyer Incentives – would you like to win a trip to Vegas? Generous Colleague Referral Scheme Uniform provided Pension & Life Assurance Enhanced maternity & paternity leave Access to the PV Wellbeing Centre – MOT & In house counselling services Colleague events – Family Fun Day, Annual ball, Christmas party - yes we like to have fun-
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