Support Secretary

4 weeks ago


Colchester, United Kingdom East Suffolk and North Essex NHS Foundation Trust Full time

Job overview

We are seeking to appoint an Engagement Officer who can help us involve our communities and our colleagues who work across two iconic acute hospitals and community services.

This is a secondment oppitunity until the 31st March 2025 - You will need to have confirmation from your current line manager that they are able to release you for this period

With great organisational and communication skills, you will be able to build strong professional relationships with internal and external stakeholders. 

You will coordinate activity relating to all elements of internal and external engagement, helping to develop the Trust's engagement approach with our local stakeholders and the public, including our large public Foundation Trust Membership.

You will work with ESNEFT colleagues to support staff engagement using change projects and staff surveys and support major strategic projects.

Main duties of the job

Support for coordination of activity relating to all elements of internal and external involvement Developing written and designed materials and content for use in engagement, whether in hard copy or online Maintaining our stakeholder database Supporting in the design and delivery of public engagement and involvement exercises as required Setting up and monitoring surveys

Working for our organisation

We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients’ own homes. 

We are one of the largest NHS organisations in England, employing more than 12,000 staff. 

We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options. 

Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services. 

Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.

We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what’s widely regarded as the world’s best EPR system to ESNEFT, transforming life in hospital for staff and patients. 

If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.

Find out about living and working here -

Detailed job description and main responsibilities

For full details of the responsibilities and duties of this role please see the attached job description.

Person specification

Experience

Essential criteria

•Previous administrative role •Working collaboratively as part of a team •Advanced IT Systems •Experience of dealing with non-routine administrative matters

Desirable criteria

•NHS experience •Experience within relevant work area •Experience of working with members of the public •Project management

Qualifications

Essential criteria

•GCSE grade 5/C or equivalent in English and Maths •NVQ level 3 in administration/secretarial or equivalent •Relevant experience to degree level

Desirable criteria

•Evidence of additional learning in communication, engagement, PR or other related subject
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