Technical Support Professional
2 weeks ago
What you’ll be doing
Identifying and resolving customer Global Voice Faults. Managing customer incidents, attending troubleshooting bridges. Managing our supplier and vendors. Proactively identifying and implementing service improvements. Working to make the team more efficient. Solving complex problems. Effective demand management and prioritization. Identifying and delivering automation opportunities. Providing clear and effective communication, upstream, downstream and with customers. Continuous self-driven development.
What you'll bring
Mandatory
Ticketing, jeopardy management and diagnostics experience. Experience in IT / Technical environment.
Nice to Have (these skills can also be learned on the job):
Your Benefits
10% on target bonus Life Assurance 25 days annual leave (plus bank holidays) increasing with service BT Pension scheme, minimum 5% Employee contribution, BT contribution 10% World-class training and development opportunities Direct share scheme Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc. Huge range of flexible benefits including cycle to work, healthcare, season ticket loan Exclusive colleague discounts on our latest and greatest TV, mobile and broadband packages Access to 100’s of retail discounts including the BT shop Shared Parental leave - maximum amount of leave you can share with your partner is 50 weeks 3 volunteering days per year.-
Technical Support Engineer
2 days ago
Southampton, United Kingdom Enterprise Recruitment Ltd Full timeFantastic entry-level role to join a thriving product development company as a Technical Support Engineer. You will be responsible for providing second-line support to external distributors and customer service engineers for cutting-edge control systems. This Technical Support Engineer role will involve supporting engineers in the field via phone and email,...
-
Technical Support Engineer
3 weeks ago
Southampton, United Kingdom Enterprise Recruitment Ltd Full timeFantastic entry-level role to join a thriving product development company as a Technical Support Engineer. You will be responsible for providing second-line support to external distributors and customer service engineers for cutting-edge control systems. This Technical Support Engineer role will involve supporting engineers in the field via phone and...
-
Technical Support Engineer
4 weeks ago
Southampton, United Kingdom Enterprise Recruitment Ltd Full timeFantastic entry-level role to join a thriving product development company as a Technical Support Engineer. You will be responsible for providing second-line support to external distributors and customer service engineers for cutting-edge control systems. This Technical Support Engineer role will involve supporting engineers in the field via phone and...
-
Professional Support Lawyer
4 weeks ago
Southampton, United Kingdom Lester Aldridge Full time**Job type: Permanent, full-time** Lester Aldridge have an exciting opportunity for a Real Estate professional support lawyer to join our busy Real Estate Group in our Southampton or Bournemouth office to include some remote working. You will have gained good, technical experience in several aspects of commercial property law and practice, and will have...
-
Technical Support Engineer
6 hours ago
Southampton, United Kingdom Enterprise Recruitment Limited Full timeFantastic entry-level role to join a thriving product development company as a Technical Support Engineer. If your skills, experience, and qualifications match those in this job overview, do not delay your application. You will be responsible for providing second-line support to external distributors and customer service engineers for cutting-edge control...
-
Technical Support Engineer
2 days ago
Southampton, United Kingdom Enterprise Recruitment Limited Full timeFantastic entry-level role to join a thriving product development company as a Technical Support Engineer.You will be responsible for providing second-line support to external distributors and customer service engineers for cutting-edge control systems. This Technical Support Engineer role will involve supporting engineers in the field via phone and email,...
-
Temporary Technical Support Technician
4 weeks ago
Southampton, United Kingdom Yourdigitalfuture Full timeIT Support Analyst, Southampton Excellent Benefits | Office Based| Competitive Salary | Professional Development Are you a skilled problem-solver with a passion for IT support? Our client in Southampton is seeking a dedicated IT Support Analyst, to join their service desk. As an IT Support Analyst, you will play a crucial role in providing efficient...
-
Temporary Technical Support Technician
2 days ago
Southampton, United Kingdom Investigo Full timeOur client, a public sector body is looking for an IT Support Analyst to join on an initial 6 month contract bases. The IT Support Analyst works within the IT Service Desk function providing IT Support for all departments within our client, to assist with and resolve IT faults and incidents as quickly as possible. The IT Support Analyst will provision IT...
-
Senior Paraplanner
4 weeks ago
Southampton, United Kingdom PB Recruitment Consultants Ltd Full time**A multi-office Independent Financial Planner currently requires an experienced a Senior Paraplanner, Technical Support Consultant, to join its friendly team.** **The Client Technical Support Consultant Role** To provide an excellent service to the Financial Planning Director and their clients by producing quality documents which provide clear advice to...
-
Technical Assistant
4 weeks ago
Southampton, United Kingdom University of Southampton Full time**2627624PN** This post will play a key role in supporting academic staff by carrying out essential routine tasks in the Communication Systems laboratory in the ORC. For this post, it will be desirable to have essential experience of working in a laboratory environment and relevant knowledge of preparing experimental configurations that are useful in a...
-
Technical Assistant
2 weeks ago
Southampton, United Kingdom University of Southampton Full time2702924BJ The ideal candidate will have an interest in Biological Sciences, working in a lab environment and an appreciation of hazards in the workplace. The candidate must have a willingness to work with a variety of waste streams (chemical, biological and recycling), to adhere to specific cleaning protocols and be able to assist in the cleaning,...
-
Professional Qualification Advisor
4 weeks ago
Southampton, United Kingdom Azets Full time**Who are Azets** Azets are a leading firm of Accountants and Business Advisers operating across the UK, Ireland and the Nordics, we have over a wide network of employees and an abundance of inspiring opportunities to join one of our many offices! We are a top ten accountancy firm in the UK and are the number one largest SME practice. **The...
-
2nd Line Technical Support
5 days ago
Southampton, United Kingdom Aux IT Solutions Full timeWe are looking for a 2nd Line Engineer based in the Education sector. This position offers a variety of day-to-day support, maintenance, and project-based technical responsibilities, working both on-site at client sites and based in our office. This role does involve field work based on a working schedule, with sites based in Southampton and Bournemouth -...
-
Technical Advisor
3 weeks ago
Southampton, United Kingdom Verto People Full timeTechnical Advisor / Technical Engineer / Sales Engineer / Technical Support Engineer required to join a distributor of industrial automation products based in Southampton. The Technical Advisor / Technical Engineer / Sales Engineer / Technical Support Engineer must have the ability to advise, follow up and complete sales interactions with our customer base...
-
Technical Advisor
2 weeks ago
Southampton, United Kingdom Verto People Full timeTechnical Advisor / Technical Engineer / Sales Engineer / Technical Support Engineer required to join a distributor of industrial automation products based in Southampton. Check below to see if you have what is needed for this opportunity, and if so, make an application asap. The Technical Advisor / Technical Engineer / Sales Engineer / Technical Support...
-
1st Line Technical Support Analyst
4 weeks ago
Southampton, United Kingdom Endeavour Recruitment Solutions Full timeTechnologies: 1st line support Analyst C# visual basics SQL borland Microsoft Office SLA's KPI's Customer service Are you a looking for an excellent career opportunity? Our client, based in Southampton, specialising in delivering IT Technology solutions for payments in the retail sector, is recruiting for a 1 st line Technical Support Analyst to...
-
Technical Support Specialist T&m
4 weeks ago
Southampton, United Kingdom EXFO Full timeTechnical Support Specialist T&M / Specialiste - Soutien tech T&M **Main locations**:Southampton, GB**Job Type**:Full-time**Workplace type**:Hybrid**Offer number**:3931EXFO develops smarter test, monitoring and analytics solutions for the global communications industry. We are trusted advisers to fixed and mobile network operators, hyperscalers and leaders...
-
1st Line Technical Support Analyst
4 weeks ago
Southampton, United Kingdom Endeavour Recruitment Solutions Full time1st Line Technical Support Analyst / Permanent / Southampton Country: United Kingdom Location: Southampton Sector: Support Job Type: Permanent Technologies: support 1st line support C# Southampton Retail 1st Line Technical Support Analyst / Permanent / Southampton Posted Thursday, 06 September 2018 Are you a looking for an excellent...
-
Technical Author
4 weeks ago
Southampton, United Kingdom Spectrum IT Full time**Technical Author - Software & IT Systems - On-Line Help** Clear and effective communication is important at the best of times. When your customer and audience is on the front line of public safety, well-crafted documentation with clear and concise communication saves lives. As a Technical Author / Writer in this global technology & services company you...
-
Technical Services Manager
1 week ago
Southampton, United Kingdom Wates Full timeWe are looking for an experienced Technical Services Manager to lead the operations team by delivering excellence and first class sustainable M&E, projects and compliance providing leadership, management, added value and development.As a Technical Service Manager, you will:Manage supervisors and oversee the engineering workforce delivering M&E services,...