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Support Technician

1 month ago


Shirebrook, United Kingdom Frasers Group Full time

Company Description

At Frasers Group we’re rethinking retail. Through digital innovation and unique store experiences, we’re serving our consumers with the world’s best sports, premium and luxury brands globally. As a leader in the industry, we’re elevating the retail experience for our consumers through our collection of established brands, including Sports Direct, FLANNELS, USC, Frasers, and GAME.

Our Warehouse Operation is an impressive, state of the art, 2.5m square foot Distribution Centre in Shirebrook, and one of the most advanced warehouses within the UK, with a wide range of cutting-edge automation systems. We are currently looking to grow our Warehouse Team with individuals who are obsessed with continuous improvement and innovation. Frasers Group are a proud partner of the Institute of Engineering and Technology.

Why join us?

Our mission-  we are building the worlds most admired and compelling brand ecosystem

Our purpose  – we are elevating the lives of the many with access to the world’s best brands and experiences

At Frasers Group, we fear less and do more. Our people are forward thinkers who are driven to operate outside of their comfort zone to change the future of retail, embracing challenges along the way. The potential to elevate your career is massive, the experience unrivalled. To be able to make the most of it you need to live and breathe our principles:

Think without limits  - Think fast, think fearlessly, and take the team with you Own it and back yourself  - Own the basics, own your role and own the results Be relevant  - Relevant to our people, our partners and the planet

Are you ready to join the Fearless?

Job Description

We are seeking a proactive and skilled Support Technician to join our Maintenence Engineering team here at Shirebrook. The successful candidate will be responsible for providing maintenance support for distribution systems and equipment, ensuring efficient and reliable operations. This is a semi-skilled maintenance role, requires attention to detail, the ability to work collaboratively and closely with the maintenance technician team within a fast-paced environment. There will be the opportunity to develop your skills whilst in role and potential future opportunity to go through an apprenticeship scheme.

Key Responsibilities:

Technical Support:

Provide maintenance support for distribution systems, including conveyor belts, sorting machines, and automated storage systems. Working and supporting closely with the maintenance technicians as well as the ability to work autonomously. Troubleshoot and resolve simple issues promptly to minimise downtime.

Maintenance and Repairs:

Perform regular inspections and preventive maintenance on distribution equipment with appropriate support where required. Support in ensuring all equipment is maintained according to manufacturer guidelines and safety standards.

System Monitoring:

Monitor the performance of distribution systems to identify potential issues. Report any irregularities or potential problems to the maintenance supervisor.

Safety and Compliance:

Adhere to all health and safety regulations and company policies. Maintain accurate records of maintenance activities and compliance checks.

Documentation and Reporting:

Maintain and record detailed records through CMMS of all support and maintenance activities.

Collaborative Efforts:

Work closely with the distribution and logistics teams to support seamless operations. Assist with the implementation of new systems and technologies within the distribution centre.

Qualifications

What we are looking for:

A passion for a career in engineering Confident working at height and in small spaces Able to work well within a team Confident communicator

Desirable, but not essential:

A qualification in either Electrical or Mechanical Engineering or prior experience in a semi-skilled maintenance roles - This is an entry role into engineering so while a qualification or experience is desirable, it is not necessary provided you have a passion for engineering.