Business Support officer

2 months ago

Caerleon, United Kingdom Aneurin Bevan University Health Board Full time

Job summary

Aneurin Bevan University Health Board has an exciting opportunity to join our Facilities team as a Business Support Officer based at St Cadoc's Hospital in Newport.

The key role is to provide secretarial/administrative support to the team and maintains records. You will deal with first line enquiries and respond/action accordingly.

You will be required to work flexibly in order to ensure the smooth running of the Service

Main duties of the job

To ensure the designated administrative workload is carried out efficiently and effectively. This will include prioritising own workload andevaluating ongoing activity to ensure targets are met.

To work flexibly and to seek advice, when necessary, but will be responsible for managing their own area of work.

To raise issues outside of designated control to Line Manager or relevant Senior Manager.

To arrange meetings, prepare papers and produce correspondence as required.

Fixed Term until 1st September 2025 to meet the needs of the service

Welsh and/or English speakers are equally welcome to apply

About us

Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.

We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.

Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

Person Specification

Qualifications and/or knowledge

Essential

5 GCSEs or equivalent including English Language Knowledge of administrative procedures and systems, some of which are non-routine, and non-routine activities such as answering queries, progress chasing, task related problem solving, acquired through experience and training to Vocational Level 3 or equivalent demonstrable experience Good general education Advanced keyboard skills - Use and knowledge of IT packages and applications, including Microsoft Office

Desirable

Knowledge of relevant organisational policies RSA 3 or equivalent typing skill ECDL core modules or equivalent, or willing to work towards Advanced keyboard skills

Experience

Essential

Experience of using a variety of Microsoft Office products, including Outlook Experience of working in a busy administrative environment Experience of providing secretarial and administrative support Knowledge of the full range of administrative and organisational policies and procedures, acquired through training and relevant experience.

Desirable

Previous NHS experience Business Support experience, including preparation of agendas, collation of reports and minute taking. Experience of electronic diary management. Experience of providing secretarial and administrative support to a senior manager. Experience of online applications (including Oracle, ESR).

Aptitude and Abilities

Essential

Excellent communication skills, with highly developed interpersonal skills Excellent organisational skills Professional telephone manner Ability to plan and prioritise workload effectively High regard of confidentiality and ability to apply a sensitive approach Highly motivated Able to work well independently and in a team Attention to detail

Desirable

Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh Ability to use own initiative

Values

Essential

Discrete Pleasant, Approachable, Friendly and outgoing Committed to high quality service

Other

Essential

Excellent time management Flexible to meet demands of the division

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