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Hospitality Manager
4 months ago
Hospitality Manager (Care Home)
Location: Suffolk
Salary: Circa £35K (Depending on Experience)
Are you a hospitality professional seeking a fulfilling career change? Consider joining the care sector where you can leverage your skills to enhance the lives of residents and their families in a compassionate and family-oriented environment.
About the Role
We are looking for an experienced and dynamic Hospitality Manager to lead our hospitality services at a vibrant respite and residential care home in Suffolk. This role is perfect for someone passionate about providing top-notch service and fostering a warm, welcoming atmosphere.
Key Responsibilities:
- Resident Experience: Oversee all hospitality operations, including food service, activities, housekeeping, and maintenance, ensuring exceptional experiences that align with our values of compassion and empathy.
- Service Excellence: Collaborate with the chef to create appealing menu plans and manage activity programs that promote wellness and enjoyment.
- Team Leadership: Create a positive, team-oriented work environment, encouraging continuous improvement and high-quality service delivery.
- Stakeholder Engagement: Build strong relationships with residents, families, and staff to support a proactive and engaging community.
- Staff Development: Train and motivate staff to deliver exceptional service efficiently and effectively.
- Compliance Management: Ensure compliance with health and safety regulations and maintain thorough records and policies.
Skills and Experience:
- Hospitality Management: Minimum of 3 years in a similar role within the hotel or hospitality industry.
- Regulatory Knowledge: Understanding of health, safety, and employment regulations.
- People Management: Proven ability to inspire and lead a team to achieve high standards of service.
- Communication: Strong verbal and written skills, capable of engaging with a diverse range of stakeholders.
- Food Service Expertise: Experience in menu planning, food preparation, and understanding dietary requirements.
- Activities Planning: Ability to design and implement engaging activities that promote health and wellness.
- Housekeeping Knowledge: Familiarity with cleaning, hygiene, and infection control practices.
- Budget Management: Competence in managing costs while maintaining service quality.
Why Join Us?
- Meaningful Work: Make a real difference in the lives of our residents and their families.
- Supportive Environment: Join a team that values compassion, empathy, and excellence.
- Career Growth: Opportunities for professional development and career progression.
If you are ready to bring your hospitality expertise to a rewarding new role, we’d love to hear from you
How to Apply:
Contact Janice Froggatt at janice.froggatt@merco.co.uk for more information.
