CSSD Quality

Job summary

Typing and general clerical support for the Sterile Services Department including filing, photocopying, handling of mail, answering the telephone, receiving visitors etc.

Preparation design and replenishment of all of the routine forms and documentation required by the department or the Sterile Services Management Team.

Input of all information relating to the goods and services provided in order to facilitate re-charge to the department. Provision of monthly information required as by the Finance Department relating to goods/services .

Systematic recording of all information relating to the personnel within the department as notified by the Sterile Services Team Leaders, Quality & Compliance and Production managers.

Liaison with all customers of the Department and all departments/organisations providing goods or services to the Sterile Services Department

Main duties of the job

Completion of staff rota's on Health Roster

Assistance in implementation and maintenance of all standards required by the ISO 13485 Quality System and Procedures.

Calculation and summarisation of routine management information relating to the department ( staff sickness, absence levels, production figures - key performance indicators (KPIs) and other pertinent statistics as requested by the Decontamination).

Inputting of tray and instrument information etc. into the NEXUS computerised traceability system.

Completion of all housekeeping and maintenance duties required with the NEXUS traceability system in order to ensure it always achieves optimum performance.

Design of forms and spreadsheets etc. for both routine management information and also for compliance documents with the departments quality system.

Update and maintain CSSD Premises Assurance Model (PAM) information.

Providing support/relief cover for the other clerical staff managed by the CSSD Management Team.

Complete staff records and salaries and wages inf o rmation on a weekly/monthly basis.

Compile/input any orders via the Oracle re-ordering system as requested by the manager, ready for authorisation and ensure completion of associated paperwork Single Action Tender form (SAT).

About us

At North Tees & Hartlepool NHS Foundation Trust our main priority is, and always will be, to provide safe and high quality care to our patients every day; the kind of care we would want for ourselves and our loved ones. We want our organisation to be the best place to work with the right staff, in the right roles, at the right time, to ensure we deliver exceptional patient care and experience.

North Tees & Hartlepool Solutions is an NHS owned company of North Tees and Hartlepool NHS Foundation Trust. The successful applicant will be an employee of the subsidiary and not the NHS.

We will support staff through providing an inclusive and supportive workplace with health & well-being initiatives and opportunities for development. Staff recognition is very important to us; as well as performance reviews and appraisals, we recognise staff through Star and Team of the month, colleague recognition, Managers Awards and Shining Stars.

We support the Making Every Contact Count approach to behaviour change in the promotion of health and wellbeing of individuals and communities.

We recruit for values and "Together we are North Tees & Hartlepool"

Job description

Job responsibilities

Typing and general clerical support for the Sterile Services Department including filing, photocopying, handling of mail, answering the telephone, receiving visitors etc.

Preparation design and replenishment of all of the routine forms and documentation required by the department or the Sterile Services Management Team.

Input of all information relating to the goods and services provided in order to facilitate re-charge to the department. Provision of monthly information required as by the Finance Department relating to goods/services .

Systematic recording of all information relating to the personnel within the department as notified by the Sterile Services Team Leaders, Quality & Compliance and Production managers.

Liaison with all customers of the Department and all departments/organisations providing goods or services to the Sterile Services Department.

Assistance in implementation and maintenance of all standards required by the ISO 13485 Quality System and Procedures.

Calculation and summarisation of routine management information relating to the department ( staff sickness, absence levels, production figures key performance indicators (KPIs) and other pertinent statistics as requested by the Decontamination).

Inputting of tray and instrument information etc. into the NEXUS computerised traceability system.

Completion of all housekeeping and maintenance duties required with the NEXUS traceability system in order to ensure it always achieves optimum performance.

Design of forms and spreadsheets etc. for both routine management information and also for compliance documents with the departments quality system.

Update and maintain CSSD Premises Assurance Model (PAM) information.

Providing support/relief cover for the other clerical staff managed by the CSSD Management Team.

Complete staff records and salaries and wages inf o rmation on a weekly/monthly basis.

Demonstrate commitment to IWL principles and flexible working patterns, to meet the needs of the service and staff

Tackle discrimination and harassment, and promote equality and diversity in the workplace

Reduce sickness absence; work place accidents; and promote zero tolerance on violence against staff

Take responsibility for personal development and education and the development of a Personal Development Plan.

Compile/input any orders via the Oracle re-ordering system as requested by the manager, ready for authorisation and ensure completion of associated paperwork Single Action Tender form (SAT).

Recording of incidents via DATIX and maintenance of CSSD Risk Register on the Insights system and update relevant Risk Management documentation.

Any other duties as deemed to be appropriate to the role and grade of the post holder.

Control of Infection

Be aware of, and comply with, all Trust infection prevention and control policies, to include hand hygiene, personal hygiene, and environmental hygiene. To undertake annual training/updates in infection prevention and control.

Communication and Working Relationships

Reporting directly to the Decontamination Manager/Head of Decontamination Services. Communicate with a range of people, both internal and external on a range of matters. This includes:-

NTH Solutions Management Team

Sterile Services Departmental staff

Clinical and Non-Clinical staff

Consultants

External customers and organisations

Quality Auditors

Suppliers

Handling customer enquiries (internal and external).

The most challenging part of the job

To maintain, update and develop the departmental Quality System including the Quality Procedures, Policies and Work Instruction manuals to enable the department to meet the requirements of ISO 13485 and MDR compliance.

Criminal Records Bureau Disclosure Check

This post is deemed to require a Disclosure Check Advanced Level with the Criminal Records Bureau. Further information on the Disclosure Service is available from

This job description is intended as a guide to the duties and responsibilities of the post and should not be regarded as a complete list of those required to be fulfilled under the written statement of the main terms and conditions of employment.

The contents may be amended from time to time subject to developing service needs although such amendment would occur following appropriate consultation with the postholder.

Person Specification

Good keyboard & IT skills High level of literacy and numeracy

Essential

Knowledge of admin systems, computer software

Desirable

Previous experience on Quality Standards and Practice / short hand

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