Process Manager

4 weeks ago


London, United Kingdom Thredd Full time

Are you seeking an opportunity to spearhead transformative initiatives within a dynamic organization?

Thredd is searching for an experienced Process Manager to join us in our London office.

You'll collaborate closely with stakeholders at every level to dissect organisational processes and identify strategic avenues for automation and process enhancement. Your contributions will be instrumental in driving revenue growth, optimising customer experiences, bolstering our control framework, and streamlining operational efficiencies. You'll team up with experienced change facilitators and third-party experts, ensuring the seamless implementation of our innovations across the organisation.

Thredd is the trusted next-gen payments processing partner for innovators looking to modernise the way consumers and businesses pay for goods, services, and move money worldwide.

If you possess a passion for driving impactful change, a affinity for innovation, and a desire to make a lasting impression on our business - apply today and help us weave payments magic

What you’ll do

You'll be leveraging Six Sigma principles to pinpoint and enhance our organizational processes, orchestrating seamless coordination among stakeholder groups. Crafting meticulous documentation, you'll offer clear insights into current processes, identifying areas for refinement, automation, and optimization.Dive deep into data analysis, employing your expertise to glean actionable insights and garner support from key stakeholders. Your adeptness in data collection and analysis will be instrumental in establishing robust measurement systems to track process performance metrics.You'll lead cross-organizational efforts to drive process improvements, employing lean principles to eliminate inefficiencies and streamline operations. Your role will be pivotal in fostering consensus and implementing impactful changes that align with organizational goals.Take charge as a project manager, meticulously planning timelines, resource allocation, and project milestones. Collaborating closely with change and third-party teams, you'll ensure smooth implementation and stakeholder engagement throughout the process.Your commitment to continuous improvement doesn't end with implementation. You'll oversee post-implementation reviews, evaluating the effectiveness of initiatives and identifying opportunities for further enhancement.Stay abreast of industry trends and best practices, serving as a trusted advisor on Six Sigma methodologies. Your guidance and mentorship will empower teams to embrace a culture of continuous improvement and drive sustained organizational success.

What you’ll need

Proven experience as a Six Sigma Process Analyst or similar role, with a track record of successfully delivering tangible and lasting cross organisational improvement projectsPayments, Cards, Banking, Technology or similar industry experienceCertification in Six Sigma methodology (e.g., Six Sigma Green Belt, Six Sigma Black Belt), Kaizen or similar qualificationExposure to implementations of automation and toolingExperience with Visio, Power BI or similar toolsStrong stakeholder management skills, with the ability to deal with both technical and non-technical colleaguesStrong project management skills with the ability to lead and drive cross-functional teams to achieve project objectivesA methodical approach with keen attention to detailAbility to multi-task and prioritise workload with strong sense of urgency and efficiency in completing workDemonstrated ability to work independently and collaboratively in a fast-paced, deadline-driven environment

A bit about us….

We are Thredd, formerly Global Processing Services. Thredd sits at the heart of the global payments revolution, processing billions of transactions annually across 44 countries for the world’s leading FinTechs, digital banks, and embedded finance providers. Thredd is certified by Mastercard and Visa to process and manage any credit, debit or pre-paid card transaction globally. We enable the emerging payments industry to deliver breakthrough innovations through a unique combination of proprietary technology, its people and partners.

Other

This role is a hybrid role with 50% of the time in the London office.

Thredd operates in a secure environment and all candidates will be Credit and Background checked to the extent permitted by law.

Only direct applicants will be considered for this role, we do not accept applications from recruitment agencies.


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