Housekeeping Supervisor

3 weeks ago


Newquay, United Kingdom Philema Hospitality Management Enterprise Full time

We are a four star family hotel overlooking the famous Fistral Beach Hotel, home to Quiksilver Surf School.

We cater for family adventures, couples breaks or a friends surf trip, with facilities including childrens play areas, indoor swimming pool and a cinema - we have something for everyone 


Role & Responsibilities:

  • To ensure all of our guests
    receive a warm welcome and are treated to the up most hospitality and care
    during their stay with us – we aim to provide an unforgettable experience

  • To ensure all complaints are
    minimised and handles professionally as in accordance with our policies
  • To
    ensure the highest standards of cleanliness throughout the Rooms and Public
    Areas are met at all times
  • To work with the HHK to
    inspect all rooms prior to arrival and to ensure all guest specific
    requirements are met
  • To work with the HHK to
    oversee the laundering of all bed linen, towels, restaurant linen and uniforms
  • To supervise the team in
    accordance with our policies
  • To ensure stock control with
    the HHK
  • To follow all hotel policies
    as outlined in your training manual:
  • To clean the hotel bedrooms
    and corridors and maintain our high standard
  • To keep all cupboards neat
    and presentable at all times
  • All cleaning materials to be
    used to the HHK’s specification
  • To report any maintenance
    faults
  • Follow the lost property
    procedure
  • To observe and comply with
    cleaning rotas, health and safety regulations
  • To understand
    responsibilities in relation to Fire Procedures, Health and Safety, COSHH,
    Infection Control and Emergency Aid.
  • To ensure a good working
    relationship with all other departments and communicate information throughout
    the hotel
  • All other duties as required
LOCATION DESCRIPTION 



  • Newquay, United Kingdom Esplanade Hotel Full time

    We are a four star family hotel overlooking the famous Fistral Beach Hotel, home to Quiksilver Surf School. We cater for family adventures, couples breaks or a friends surf trip, with facilities including childrens play areas, indoor swimming pool and a cinema - we have something for everyone! **Role & Responsibilities**: - To ensure all of our guests...