Training Manager

1 month ago

London, United Kingdom Jollibee Head Office Full time

Choose Joy Bee our next Home Delivery Manager 



We are one of the world’s leading
restaurant chains, renowned for our delicious, high-quality offerings. With a
strong presence across the globe, we’re still a new player in the UK
marketplace, but we’ve been waiting for the right time to bring our fried
chicken, burgers, pies and joyful energy to England, Wales, and Scotland.



Whether you are at our flagship UK
restaurant in central London, collecting Jolly Spaghetti at our first US
drive-thru in New Jersey, dropping in for some much-craved Chickenjoy in Dubai
Mall or picking up our Yumburger at one of our original restaurants in Metro
Manila- you’ll soon see that the spirit of fun and family runs through our
entire team. We put in the care and attention to ensuring each of our guests
have a great experience and delicious food, but it all starts with having the
right people in the right place with the right attitude.



That’s where you come in…



Job Description:



At Jollibee, we bring joy to people through our delicious
food and great service. Now, we’re looking for a dynamic Home Delivery
Manager to lead and drive our home delivery business across the UK. Although
we are a global brand, we’re still growing our footprint in the UK—and we need
you to help make our delivery channel a key part of that growth



As Home Delivery Manager, you’ll be in charge
of growing our delivery sales, profitability, and overall customer
satisfaction. You will lead the day-to-day delivery operations, ensuring our
guests enjoy the same quality, service, and food standards they get
in-store—right at their doorsteps.



Working alongside key stakeholders in operations,
marketing, and technology, you’ll also be responsible for building strong
relationships with third-party delivery platforms, collaborating with them on
sales-building opportunities and managing ongoing business support. You will
play an essential role in making sure our delivery channel thrives and stays
ahead in this fast-paced market.



What you’ll be doing:



People Leadership: Lead, train, and support our instore delivery
managers. You’ll be involved in delivering training programs, updating
operations manuals, and ensuring all team members are certified in delivery
procedures.



Food & Service Compliance
(FSC): Drive excellence in all aspects of
delivery, ensuring our service meets Jollibee’s high standards for quality and
customer satisfaction. You’ll work with suppliers and vendors to enhance their
capabilities and ensure we’re always providing the best delivery experience.



Aggregator Account Management: You’ll manage our relationships with delivery
platforms like UberEats and Deliveroo, handling negotiations on commissions and
collaborating on sales-boosting initiatives. You’ll also oversee the
integration and management of any technology or business enablers tied to these
partnerships.



Sales Growth & Marketing
Collaboration: Work closely with our marketing
team to develop and implement effective promotional strategies, ensuring our
delivery business continues to grow. You’ll suggest new marketing initiatives,
analyze sales data, and collaborate on marketing plans designed specifically
for our delivery operations.



Profitability & Process
Excellence: Ensure that all delivery stores
meet profitability targets by analyzing sales trends and suggesting
improvements. You’ll also drive innovation and process improvements to enhance
the efficiency of delivery operations.



You will need:




  • At least
    5 years’ experience in food service operations, with a focus on delivery
    or multi-channel operations
  • A
    Bachelor’s degree in Business Administration, Hospitality Management, or a
    related field
  • Excellent
    communication, leadership, and strategic thinking skills
  • The
    ability to collaborate across teams and lead initiatives that drive
    results
  • Experience
    managing relationships with third-party delivery partners (aggregators) is
    highly desirable
  • A passion
    for food, service, and bringing joy to customers through exceptional
    delivery experiences
  • Here at Jollibee, we celebrate all individuals- we are an equal
    opportunities employer and we’re proud to come together as a community. We
    welcome applications from all


Although due to the high volume of
applicants at Jollibee, we will try to get back to everyone but if you don’t
hear from us after 2 weeks then you may have been unsuccessful on this
occasion. However, look out for other roles with us via our website as
something that may be better suited to you may come up.

  • Tax Training Specialist

    3 weeks ago

    London, Greater London, United Kingdom F45 Training CP008242 Full time

    Tax Training Duties and Responsibilities:The role involves designing innovative tax training materials and delivering general courses that integrate with other areas of training. Responsibilities include maintaining a formalised 'Tax Technical' resource, supporting senior staff, and developing courses on audit, soft skills, and functional processes.Key Tax...

  • Training Coach

    6 months ago

    London, United Kingdom Umbrella Training Ltd Full time

    **Are you a Hospitality Manager? an Apprenticeships Trainer or Assessor? Or a passionate Learning and Development Specialist looking for a new challenge?** Umbrella Training is an award-winning training provider, established over 10 years ago. We have cornered the 5-star luxury hotel market in London, with clients such as the Savoy, Dorchester and the...

  • Education and Training Manager

    1 week ago

    London, Greater London, United Kingdom Twin Employment & Training Ltd. Full time

    Job Description:We are seeking an experienced Education and Training Manager to lead our academic team at Twin Employment & Training Ltd. in London.About the Role:This is a full-time, permanent position responsible for managing the overall student experience and administration of our English language programmes and International Foundation Year (IFY)...

  • Culinary Training Expert

    11 hours ago

    London, Greater London, United Kingdom Lifetime Training Ltd Full time

    Career Transformation OpportunityAt Lifetime Training Ltd, we are seeking an experienced Chef Coach to join our team. As a renowned expert in the culinary field, you will play a pivotal role in shaping the future of hospitality professionals.About the Role:Deliver apprenticeship standards for learners across various high-end establishments.Provide support,...

  • Strategic Business Operations Director

    1 week ago

    London, Greater London, United Kingdom Business Manager Full time

    About the RoleWe are seeking a highly skilled Senior Business Operations Manager to join our Product, Tech and Data team. As a key member of the leadership team, you will provide critical support to the Chief Product Officer (CPO) and the Chief Technology and Data Officer (CTDO).The ideal candidate will have proven experience as a Business Manager or...

  • Unit Catering Manager

    6 days ago

    London, United Kingdom Unit Catering Manager Full time

    We are seeking a dynamic Unit Catering Manager to oversee the dining experience for our Sidney Corob tenants. This role is perfect for a chef who is not only passionate about cooking but also loves engaging with people. You will lead a small team to develop and prepare nutritional, seasonal menus that align with Jewish cultural practices while ensuring...

  • Unit Catering Manager

    1 week ago

    London, United Kingdom Unit Catering Manager Full time

    We are seeking a dynamic Unit Catering Manager to oversee the dining experience for our Selig Court tenants. This role is perfect for a chef who is not only passionate about cooking but also loves engaging with people. You will lead a small team to develop and prepare nutritional, seasonal menus that align with Jewish cultural practices while ensuring...

  • Training Coordinator

    6 months ago

    London, United Kingdom Ruth Miskin Training Full time

    Ruth Miskin Training provides training to schools in the UK and internationally on Read Write Inc. Phonics and other literacy programmes. We are passionate about teaching every child to read and keeping them reading. We are looking for a dynamic, efficient Training Coordinator to join our team for a fixed term of 1 year to cover maternity leave. If you are...

  • Personal Training Career Opportunities

    1 month ago

    London, Greater London, United Kingdom YOUR Personal Training UK Full time

    Personal Training Career OpportunitiesAre you a Level 3 qualified Personal Trainer looking to take your career to the next level? OUR PT offers a unique opportunity to join a successful Personal Training brand with a proven track record of supporting trainers to achieve their goals.BenefitsNo Start-up Costs and Low Fees: OUR PT has a simple and transparent...

  • Sales Growth Manager

    4 weeks ago

    London, Greater London, United Kingdom HSS Training Full time

    Regional Sales Manager Job DescriptionHSS Training, the UK's leading provider of health, safety, and technical training, is seeking a skilled Regional Sales Manager to join our team.Job Summary: As a Regional Sales Manager, you will be responsible for identifying new business opportunities, managing existing customer relationships, and driving targeted...

  • Regional Sales Manager

    4 weeks ago

    London, United Kingdom HSS Training Full time

    Job Description Regional Sales Manager (Field-Based) London and the South East Region Our benefits include: Holiday buy scheme, exclusive company discounts on hire equipment, car leasing, and retail, a top healthcare and wellbeing platform including 24/7 GP access and personalised career progression to help you exceed! HSS Training are the UK’s...

  • Regional Sales Manager

    4 weeks ago

    London, United Kingdom HSS Training Full time

    Regional Sales Manager (Field-Based)London and the South East RegionOur benefits include: Holiday buy scheme, exclusive company discounts on hire equipment, car leasing, and retail, a top healthcare and wellbeing platform including 24/7 GP access and personalised career progression to help you exceed!HSS Training are the UK’s leading provider of health,...

  • Regional Sales Manager

    1 month ago

    London,, UK, United Kingdom HSS Training Full time

    Regional Sales Manager (Field-Based)London and the South East RegionOur benefits include: Holiday buy scheme, exclusive company discounts on hire equipment, car leasing, and retail, a top healthcare and wellbeing platform including 24/7 GP access and personalised career progression to help you exceed!HSS Training are the UK’s leading provider of health,...

  • Regional Sales Manager

    1 month ago

    london, United Kingdom HSS Training Full time

    Regional Sales Manager (Field-Based) London and the South East Region Our benefits include: Holiday buy scheme, exclusive company discounts on hire equipment, car leasing, and retail, a top healthcare and wellbeing platform including 24/7 GP access and personalised career progression to help you exceed! HSS Training are the UK’s leading provider of...

  • Regional Sales Manager

    1 month ago

    London, United Kingdom HSS Training Full time

    Regional Sales Manager (Field-Based)London and the South East RegionOur benefits include: Holiday buy scheme, exclusive company discounts on hire equipment, car leasing, and retail, a top healthcare and wellbeing platform including 24/7 GP access and personalised career progression to help you exceed!HSS Training are the UK’s leading provider of health,...

  • Training Manager

    3 months ago

    London, United Kingdom Parent Bim's Restaurants LTD Full time

    Job Overview:The Training Manager will be responsible for designing, implementing, and monitoring employee training and development programs. This individual will assess the organization's needs, create curriculum, coordinate training sessions, and ensure all employees are equipped with the tools they need for success. The Training Manager will also work...

  • Training Manager

    6 months ago

    London, United Kingdom Regional Office United Kingdom Full time

    **Department**: Human Resources **Job Level**: Team Member **Job Type**: Full Time **Hours per week**: 40 **Job Reference**: req9428 **Date Posted**: 29 August This is an exciting opportunity for a passionate and enthusiastic**Training Manager** to join our L&D team. The role of **Training Manager** is to provide a full service of training support to...

  • Training Manager

    2 months ago

    London, United Kingdom The Ivy Collection Full time

    Hidden behind the signature harlequin stained-glass windowslies an iconic restaurant with a history of over 100 years and an enviablereputation for fine-dining excellence. We’re searching for a passionate Area Training Manager. This is a great opportunity to join a dynamic and supportiveteam in one of the UK’s most exclusive restaurant brands. ...

  • Training Manager

    1 month ago

    London, Greater London, United Kingdom COREcruitment Full time

    Job Title: Training ManagerLocation: LondonSalary: Up to £50,000We are seeking a skilled Training Manager to lead and enhance the talent development function at COREcruitment.The ideal candidate will oversee the planning, development, delivery, and evaluation of training programs, creating impactful learning experiences for both the casual workforce and...

  • Training Manager

    5 months ago

    London, United Kingdom Corecruitment Full time

    Role: Training ManagerLocation: LondonSalary: Up to £50,000 I am currently looking for a Training Manager for a leading large-scale events company based in London. The Training Manager will work with the Head of HR and Talent to lead and enhance the talent development function. This role involves overseeing the planning, development, delivery, and...