Senior Contracts Manager

3 months ago

Oxford, United Kingdom Buckinghamshire, Oxfordshire and Berkshire West ICB Full time

Job summary

Buckinghamshire,Oxfordshire, and Berkshire West Integrated Care Board (BOB ICB) is seeking toappoint a Senior Contract Manager.

Main duties of the job

You will be responsible for contract management and support to aportfolio of contracts. This willinclude leading on the delivery of specific contracts and/or specific portfolioand support end-to-end processes for provider management and specificcontracting responsibilities in contributing to transformation, as well asvalue for money.

In addition, you will need to ensure thatICB standard processes are implemented and maintained and document anyunderpinning local processes as they are agreed and oversee theirdelivery.

Knowledge ofcommissioning, procurement, contracting and performance management eitherwithin the NHS or a sector of comparable complexity is key, along with localhealth and social care priorities and issues from commissioner and providerperspectives.

About us

Inthe heart of the Thames Valley is our Integrated Care Board (ICB). It coversthe geography across three counties and goes in line with the local authorityboundaries of Buckinghamshire, Oxfordshire, Reading, West Berkshire andWokingham. Our geography covers a population of nearly million. Whileoverall in good health and socio-economic condition, alongside affluence wehave pockets of severe deprivation.

Ourconstituent organisations include 175 GP surgeries, 5 local authorities, 3acute hospital trusts, 2 mental health and community providers, 1 ambulancetrust and a single operating model across all of this, spending £ ofpublic money each year.

Wevalue and promote diversity and are committed to equality of opportunity forall. We believe that the best organisations are those that reflect thecommunities they serve. We want to increase the diversity of our NHS leadershipand particularly encourage applications from women, people from black andminority ethnic communities, LGBT communities, younger candidates and frompeople with lived experience of disability, who we know are allunder-represented in these important roles.

Job description

Job responsibilities

Accountable for providing an overview of anindividual contract performance, including contracted areas such as quality,cost and volume, as well as a focus on wider quality and assurance issues,including patient experience and mortality rates.

Responsibility for in-year performance of one ormore contracts, exploiting all available levers to ensure that productivity andefficiency measures are delivered.

Responsible for the development of agreements thatmatch planning assumption in accordance with national directives, policychanges and local aims, ensuring contracts are robust and incorporate all legaland technical requirements.

Lead contract negotiations for agreed portfolio ofcontracts.

Establish contract arrangements for the contractportfolio through liaison with the Head of Contracts and other team members.

Capture lessons learned, provide analysis onprevious years performance, and incorporate into future negotiation processes.

To hold providers to account leading the systematicreview and challenge process for the contracts held, ensuring the routine useof benchmark data and performance against key planning assessments to driveimproved performance.

To translate highly complex provider data sourcesinto required reports.

Input into reports, outlining the performanceagainst quality, operational, financial and performance targets, identifyingareas of risk, providing recommendations for corrective action, and whereappropriate co-ordinating the initiation of contract performance tools forcontracts within portfolio.

Monitor the operational and clinical performance ofcontract portfolio that supports the delivery of safe and effective services,efficient use of resources, value for money, achieves business objectives ofthe ICB and works to continuously improve.

A requirement to interface with clinical, financeand information colleagues to investigate and resolve breaches, audits andactions and manage a disciplined process, including queries, performancenotices and issuance of warnings against terms of the contract.

To foster excellent relationships with Providers,engendering honest and open communication and mutual respect between clinicalcommissioners and provider.

To actively develop and manage relationships withproviders which ensures they are held to account for delivery.

To engender a culture of respect in relationshipsbetween parties, fostering good relationships which enable mutually beneficialoutcomes.

Working closely with healthcare providers and thirdsector organisations, and other agencies to develop a shared vision thatencourages innovation and continuous improvement in service design.

Responsiblefor developing, implementing and managing effective communication strategiesassociated with the range of contracting processes and outcomes.

Provide and receive highly complex, sensitive andcontentious information, including presenting information about the programmeand dependencies involving a wide range of stakeholders in formal settings, therefore the post holder must have the ability to deal with resultingpotentially challenging situations.

Develop and presenting reports summarising statuson issues, appraising outcomes, and providing progress reports for senior staffor groups of staff as directed from time to time.

Responsible for the management of and reporting ofinformation to relevant internal and external stakeholders.

Works with information colleagues to undertakedetailed capacity planning, for example identifying the impact of a servicechange on waiting times, or to project future growth or demand for a particularservice.

Person Specification

Qualifications

Essential

Educated to masters level or equivalent level of experience.

Experience

Essential

Knowledge of the commissioning cycle, business cycle, operating framework and NHS infrastructure and governance. Evidence of continuing professional development. Knowledge of commissioning, procurement, contracting and performance management either within the NHS or a sector of comparable complexity. Knowledge of the local health and social care priorities and issues from commissioner and provider perspectives. Knowledge of NHS National tariff payment system, and associated financial and information flows. Experience of working with GP commissioners, clinicians and primary care teams. Experience of managing contractual and performance arrangements of provider contracts. Experience of healthcare commissioning (or experience of working within a sector of comparable complexity. Commercial skills, including experience in developing strategic supplier relationships, marketing testing, tendering and joint improvement Track record in provider performance improvement. Experience of interpreting complex information, distilling key messages and themes and presenting a position. Experience of using the NHS Standard Contract. Experience of complex and successful stakeholder management.

Skills and Abilities

Essential

Excellent interpersonal and relationship management skills and highly developed political skills. High level analytical skills and ability to draw conclusions from combinations of qualitative and quantitative information sources and present in a concise manner. High level critical thinking skills. Experience of presenting information to large groups of stakeholders or providers. Extensive negotiation skills.

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