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Clinical Healthcare Support Worker

3 months ago

Gloucester, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

Job summary

We are looking for a friendly, enthusiastic and motivated Clinical Healthcare Support Worker to join us in ENT Outpatients. You will be working as part of a multidisciplinary team to ensure a good standard of care for our patients. We look after a variety of patients, including those with a range of head and neck conditions. You will have the opportunity to work with various members of our multidisciplinary team, including Nurses, clinicians, CNS team, speech and language therapists and dieticians to provide treatment to individuals.

This job will require you to work across both our Gloucestershire Royal site and our Cheltenham General site.

We work Monday - Friday 8am - 6pm. We offer various different shift patterns to make sure that clinics are staffed appropriately throughout the week.

Main duties of the job

As a Clinical Healthcare Support Worker in ENT Outpatients, you will be expected to work as part of the clinical team, working towards ensuring the best care for everyone. We work in a busy department so you will need to be flexible, adaptable and have a willingness to learn.

You will need to ensure that clinic rooms are prepared before a clinic starts and after it finishes, as well as ensuring that all equipment is cleaned and ready to use, according to trust guidelines. You will be need to be able to take observations of patients, and assist them with any pre-operative screening that's necessary. You will also have the opportunity to assist in ultrasound clinics, participate in carrying out smells testing and you will receieve training to be able to participate in our minor - ops clinics.

About us

We have an enthusiastic and engaged team in our ENT outpatient department. We strive to deliver safe and effective care to all patients working as a cohesive team. We have a diverse team who all bring varying experience and skills to the deparment.

Gloucestershire Hospitals NHS Foundation Trust is the largest employer in the county and with over 8,000 staff, we are one of the largest NHS trusts in the UK. We offer a generous annual leave allowance, excellent bank rates, access to the excellent NHS Pension Scheme, discounts for local shops, restaurants and services, access to our health and well-being hub, access to our two on-site nurseries, flexible working options, discounted public transport, reward and recognition schemes, exercise and activity classes and membership to our popular hospital choir.

Job description

Job responsibilities

As a Clinical Healthcare Support Worker in the ENT Outpatient department, you will be expected to:

Work both autonomously and as part of a team to ensure the smooth running and service delivery within the department.

Work alongside Nurses, Doctors, Consultants and other members of the multidisciplinary team to ensure our patients' recieve high standards of care.

Be able to navigate our IT systems, both TrakCare and EPR.

Ensure that equipment is cleaned appropriately, according to Trust guidelines.

Demonstrate good verbal and non-verbal communication skills, especially as some of our patients will have communication difficulties.

Person Specification

Qualifications

Essential

Certificate in Adult Literacy and Numeracy or equivalent ie. GCSE Maths & English

Desirable

Care certificate or equivalent

Experience

Desirable

6 months experience in a Healthcare setting

Knowledge / Skills

Essential

Good verbal and non-verbal communication skills

Desirable

Knowledge of basic Nursing care An understanding of using IT systems (Trakcare and EPR)