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Assistant Store Manager

3 months ago

Eastbourne, United Kingdom Rituals Full time
Job Description

*Please read: As you may know, we have recently launched our brand-new careers page (Hurray) We are having a few teething problems and one thing to note is that the location ( the second line down) on this job advertisement is currently incorrect. We have however added the correct location into the main title of the role so please use that as your guide. The job description below is also correct in terms of location.

Thank you and we are working on fixing this as soon as possible.

As Assistant Store Manager, your focus is on motivating your team and giving each customer a meaningful shopping experience. You’re also second-in-command, ready to fill in for your Store Manager and take charge when necessary. Above all, you’re dedicated to driving your store’s performance by ensuring excellent customer service, effective teamwork and efficient operations every day.
You’ll act as a role model for your team and a true ambassador for Rituals. You’ll support your Store Manager in creating a culture of trust, based on positive and constructive feedback, you’ll help to recruit, hire and retain a diverse and talented store team, you’ll coach your team members to help them feel more engaged while achieving their full potential and finally, you’ll serve as your Store Manager’s right hand by helping them with day-to-day business activities


Qualifications

High on energy, low on ego and with a little bit of humour

You are ‘one of a kind’ because your ability to encourage others and reach your store’s goals in terms of customer satisfaction and sales. In addition, as Assistant Store Manager you are inspiring, and performance orientated.
On top of that, you have:

  • Prior relevant experience at Assistant Store Manager level or equivalent within retail or hospitality.
  • People management skills (e.g., communication, motivation, coaching, connection, and inspiration)
  • Experience in sharing knowledge to drive behavioural change and develop others.
  • Decision making and problem-solving skills.