Business Process Manager

2 weeks ago

Manchester, United Kingdom Raisin Full time
Team

In Business Process Management Operations, we are responsible for maintaining and configuring the integrations of our deposit taking and servicing banks into the world of digital deposits and improving internal and external operations on a daily basis by managing changes related to technical, regulatory, or business developments.

Our tasks include continuously ensuring smooth operations with partner banks, investment products, and distribution partners while developing new processes alongside analysis and optimisation of existing processes. We also manage the relationships and related operations of servicing banking partners that facilitate the core business deposits.

Our tasks are varied and require an analytical mindset and manager of one attitude and range from improving and creating processes, to daily operational tasks, internal and external communication, and partner management.

As a member of BPM, you will be given the full trust of the team and company to manage our companies most important processes and you will have the opportunity to build the future of digital deposits on an equal footing with your peers in a company with a flat hierarchy and open and accepting culture.

Your Responsibilities
  • Analysis, Optimisation and ownership of core business processes
  • Internal and External Stakeholder and Partner Management
  • Managing internal operational projects end to end in cooperation with business and technical teams
  • Analyzing data and operations, creating reports and presentations for internal stakeholders as well as external business partners, thinking of future state and improving upon the status quoInternal and External Stakeholder Management
  • Support and responsibility for daily operational tasks
Your Profile
  • You are a manager of one
  • You have an analytical mindset and have an internal drive to leave things better than you have found them.
  • You are not afraid of learning and change and ask questions when things are unclear.
  • You are curious and driven to solve problems and can communicate solutions and ideas clearly in spoken and written form.
  • You have a bachelor or master degree, preferably in business administration, economics, law, marketing or a comparable field
  • First practical experience in start-ups or consulting companies is an advantage
  • You have a systematic and service-oriented approach to work and are very detail-oriented
  • You are able to work alone and be a great team player at the same time
  • Your high sense of responsibility goes hand in hand with the ability to work under pressure
  • You are a strong communicator, fluent in English (German and any other language is a plus)
Our Benefits

At Raisin, we care about each other and it is one of our top priorities to foster an open and caring environment in which everyone feels welcome and comfortable. Our culture is strongly driven by our ambitious team, who are at the heart of our success.

As part of the Raisin UK team, you benefit from:
  • Investment in your development with an annual personal training budget of £1,700 and 4 full training days per year.
  • Access to Babbel for continuous learning.
  • Breakfast, snacks, daily fresh fruit and drinks are at your disposal around the clock.
  • We are hybrid working, we are in the office once a week, giving the team the opportunity to collaborate and spend time together.
    • Wednesday is our core day in the office.
  • We offer 28 days + Bank Holidays of holiday a year.
  • One day birthday leave and gift voucher to celebrate your birthday.
  • We offer you a company stakeholder pension with a minimum employer contribution of 5%.
  • The opportunity to experience our annual retreats in exciting European cities and other team building events.


We are Raisin, a dynamic and fast-growing fintech company that is a trailblazer for open banking in the savings and investments space.

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