Oncology Admin Supervisor

3 weeks ago

Shrewsbury, United Kingdom The Shrewsbury and Telford Hospital NHS Trust Full time

Job summary

We are looking to appoint a part-time Oncology Admin Supervisor ( WTE) who will provide leadership and management for the day to day running of the Administrative and Clerical team within the Oncology Department at The Royal Shrewsbury Hospital ensuring the team are delivering the highest possible standard of work and organising/planning duty rota ensuring that the units are adequately staffed at all times.

You will require excellent computer skills and take a lead role in using the existing IT systems to maximise efficiency and effectiveness. The Trust is currently upgrading it's Patient Administration System from Sema Helix to Careflow. This role will be integral to guiding the team through this change.

The post holder will need to be able to work flexibly between the hours of am and pm.

Applicants will need to state in their application how many hours and days would be of preference.

Main duties of the job

The post holders will be required to work accurately under pressure, meeting tight deadlines, with the ability to manage and prioritise their own workload and that of the wider team. You will also be an integral part of the team in being able to undertake any aspects of the work. This will involve the working within reception, the booking office, undertaking clinic management or ward clerking on a regular basis.

About us

The Lingen Davies Centre Department care for cancer patients within Out-patient Clinics and Day Units delivering chemotherapy, immunotherapy and radiotherapy treatments. You will be working as part of an Administration Team that are caring, friendly and helpful in making a great first impression when patients/visitors arrive at the Departments. The Administration Teams play a vital role in supporting our Health Professionals to provide the very best care. The Department offers a fully supportive environment to work in with great opportunities to progress.

Job description

Job responsibilities

For full duties and responsibilities please refer to the attached document entitled Job Description.

Person Specification

Education/training

Essential

Knowledge of Microsoft Office packages eg PowerPoint, Word, Excel and other IT skills acquired through training and practical experience 4 GCSE's (9 - 4) or equivalent OCR (RSA) Stage 1 word processing (or equivalent)

Desirable

OCR (RSA) Stage 2 word processing (or equivalent) Working towards ECDL NVQ 3 Business Admin

Experience and attainments

Essential

General office procedures Previous NHS experience Knowledge of PAS software programmes ie Sema / Careflow / Clinical Portal / Aria / Somerset

Desirable

Knowledge of Trust HR Policies Experience of line managing staff

Skills

Essential

Well organised with ability to prioritise Reliable with good time management Able to communicate sensitively and tactfully with patients and carers

Knowledge

Essential

Experience of booking and scheduling appointments Previous experience of E-prescribing systems Understanding of confidentiality / data protection issues

Desirable

Knowledge of NHS policies Knowledge of NHS cancer pathways Knowledge of SQL reporting

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