Cleaning Manager

3 weeks ago


SouthendonSea, United Kingdom CBW Staffing Solutions Full time
Cleaning Manager - FM Service Provider - Central London - £41k per annum

Exciting opportunity for an experienced Cleaning Manager to work for an established Facilities company on a unique site based in Central London. The successful candidate will have a proven track record working in Cleaning Management and can start immediately.

Hours / Details

  • Monday to Friday
  • 08:00am to 17:00pm
  • Contract type - Permanent 
  • Site based

Key Responsibilities:

  • Responsible for cleaning services directly contracted to the tenant offices and retail units which are predominantly delivered outside normal office hours
  • Responsible for all services provided to public and non-public washrooms, such as feminine hygiene services, air fresheners, hand cleansing, waste removal and consumables
  • Responsible for the provision of window cleaning services, its safe delivery and client liaison regarding access and frequency
  • Management of waste disposal contractors, accountability of controlled waste, bulk waste  
  • Responsible for the management and delivery of all pest control services across the site and the interpretation of monthly reports  
  • Responsible for the expenditure and control of assigned budgets for all soft services and payroll ensuring that all operations are delivering value for money and within expenditure parameters
  • Continually monitor the agreed budgets for all soft services ensuring compliance within budget whilst considering any budget variations in preparation for annual budget review 
  • Conduct regular team meetings with all staff informing the team of their overall performance  
  • Address health and safety issues, undertake Toolbox Talks, induction of new staff and sharing general information regarding the wider business  
  • Responsible for the statutory compliance of all soft service operations ensuring that operations are delivered safely and in accordance with the site policies
  • Responsible in ensuring that all teams are fully resourced in the most efficient manner liaising with corporate HR regarding recruitment, leavers, absence management, discipline and performance management  
  • Ensure that the entire facilities services operation achieves a high standard of services at all times, reporting all building faults to the Help Desk for action  
  • Meet regularly with the Account Manager (AM) to demonstrate that all operations are delivering the required standards
  • Liaise on a regular basis with stakeholders and tenants to gauge perception of service delivery and deal with any issues as they arise  
  • Capable of managing a team of 40 to 50 cleaners/supervisors

Requirements:
  • Waste management and front of house services
  • Directly responsibility for the management and delivery of cleaning operations in a diverse
    and challenging environment
  • Managed auditing processes for a range of services and performed to service KPI’s
  • Excellent communication (both written and verbal) and presentation skills
  • Competent in the use of IT including all MS Office packages
  • Demonstrate a proven track record in delivering excellence in the facilities services environment
  • IOSH qualified
  • Financial management of an equivalent value in budget for staff, contractors and commodities
  • Relevant personnel management skills and experience
  • Direct responsibility for operational H&S compliance
  Please send your CV to Jordyn at CBW Staffing Solutions for more information.

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