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Apprentice Field Service Engineer
3 months ago
With a passion for life
Join our diverse teams of passionate people and a career that allows you to develop both personally and professionally. At Getinge we exist to make life-saving technology accessible for more people. To make a true difference for our customers – and to save more lives, we need team players, forward thinkers, and game changers.
Are you looking for an inspiring career? You just found it.
Job Title : Apprentice Service Engineer
Location: Field Based, Cambridge / London area
Level 3 Engineering Technician (Tech Support) Apprenticeship.
Begin your career being passionate about saving lives.
We have an exciting opportunity for an aspiring young person to join Getinge, a Global Med Tech company, on an Engineering Technician Apprenticeship , working in our Infection Control service team.
Getinge is a well-respected Original Equipment Manufacturer (OEM), saving lives through the manufacture and maintenance of a range of medical devices and solutions. Our Service Team is at the forefront of our business, responsible for routine servicing, testing and repairing of our equipment in hospitals and facilities throughout the UK and Ireland.
Our Apprentice will gain a wealth of knowledge and develop key technical skills through shadowing and then working alongside our team of dedicated engineers and become competent in the service, maintenance and repair of a variety of healthcare machinery, gaining transferable skills in Electrical & Mechanical Engineering and keeping vital equipment operating so that patients can receive the best care. You will be provided with comprehensive in-house on-the-job training, whilst attending Cambridge Regional College part-time to study for your qualifications up to Level 3.
The Apprentice will travel to hospitals and medical facilities around Cambridge, London and the South East area, so a driving licence is required.
Day to day responsibilities of a Getinge Service Engineer include:
Mechanical servicing of equipment. Routine testing of Getinge equipment to the relevant standards as stated in terms and conditions of the client’s contract. Electrical/mechanical fault finding of equipment. Calibration of equipment, where necessary. Maintain adequate stock levels of spare parts within guidelines. Mechanical servicing of equipment. Routine testing of Getinge equipment to the relevant standards as stated in terms and conditions of the client’s contract. Electrical/mechanical fault finding of equipment. Calibration of equipment, where necessary. Maintain adequate stock levels of spare parts within guidelines. Produce quality documentation for submission to the customer via approved systems. Regular communication with the internal Service Department. Ensure the company equipment is being used and looked after correctly and that it is kept in a safe condition. To report all faulty equipment or equipment out of calibration to Service Supervisor. Ensure that correct returns and non-conformance report procedures are followed. Organise and prioritise a continuously changing workload, ensuring that all customers’ calls and enquiries are replied to. Ensure safe and tidy working including use of protective footwear, work wear and hard hats were required for local site working. To problem solve, combining initiative with a practical and logical approach to all aspects of the position. Provide sales leads to Service/Sales Manager Produce written reports, as and when required/requested. Submit accurately completed expense claim forms, with supportive documentation, on time. Maintain telephone contact with the office on a regular basis and with line supervisor. Assist the team members as and when required/requested. To undertake any other duties as and when requiredQuality System Duties and Responsibilities:
To observe the company rules for employees. To read and comply with current relevant legislative documentation. To observe the company policy on Health & Safety at Work. To observe the company policy and procedures on Quality Management Systems. To co-operate readily, politely and amicably with other company personnel.Who you are:
At Getinge, we are looking for passionate individuals, who are agile, resilient, take responsibility for their development and focus on achieving excellence. We provide an environment for Forward Thinkers, Game Changers and Team Players to thrive in. If you enjoy collaboration and working in diverse and international teams, never compromise on quality and always act responsibly remembering that our customers come first, we would love to hear from you.
What you need:
A genuine desire to learn and continually develop new skills IT skills including Microsoft Office A strong work ethic and excellent organisational skills A positive attitude towards working as part of a team and on own initiative, and a willingness to travel and work away from home where necessary Flexibility and the ability to adapt under pressure in a dynamic and changing environment Excellent communication skills and a desire to deliver the best possible service to customersWhat we offer:
We offer a competitive compensation and benefits package, to ensure we support your well-being and goals. We understand that a healthy work-life balance is important, so we offer a flexible approach to working patterns as well as a range of enhanced family friendly policies. Along with a competitive salary and clear progression scheme, we offer private healthcare , travel and subsistence allowance , engineers’ bonus scheme, shopping discounts through Perkbox, and an Employee Assistance Programme . We have achieved the Better Health at Work Scheme Silver Award, through providing a range of resources, meetings, activities and training to employees to support their physical and mental health and wellbeing.
As part of our commitment to sustainability, we provide our field service engineers with an electric company vehicle and home charging point.
About us
With a firm belief that every person and community should have access to the best possible care, Getinge provides hospitals and life science institutions with products and solutions aiming to improve clinical results and optimize workflows. The offering includes products and solutions for intensive care, cardiovascular procedures, operating rooms, sterile reprocessing and life science. Getinge employs over 12,000 people worldwide and the products are sold in more than 135 countries.
Reasonable accommodations are available upon request for candidates taking part in all aspects of the selection process.
