Practice Manager
1 month ago
Job summary
Practice manager Cambridge Avenue Medical Centre & MessinghamSurgery.
An excellent opportunity has arisen for a Practice Manager tosupport the continued growth of our busy practice team.
Cambridge Avenue Medical Centre & Messingham surgery has twosites, our main site is Cambridge Avenue and our branch site at Messingham isapproximately 3 miles away. We have 5 GP partners, a well-established nursingand admin teams, with a practice population of 12800 patients.
The candidate will ideally be an experienced manager, preferablyin Primary care or similar, with enthusiasm and a willingness to work in afast-paced supportive environment. We are seeking a friendly, highly motivatedindividual who is committed to providing safe, high quality patient centredcare.
The role would suit someone who has proven experience inmanagement with clear leadership qualities, keen to achieve practice targetsthrough a combination of personal involvement and delegation.
This is a demanding and varied role where the successful candidatewill need to be adaptable with time management and self-motivation key to therole. For those potential candidates without appropriate training, this will beprovided, and the candidate would need enthusiasm for personal development.
Main duties of the job
The successful candidate will be responsible for the leadership,management, and safe running of the practice, maintaining a happy andproductive team. Working alongside the GP partners, the candidate will provideleadership and management skills to ensure the smooth day to day running of thepractice along with business compliance and financial stability.
The post holder will take responsibility for all business aspectsof the practice and must have the ability to provide strategic guidance andkeep abreast of contractual and compliance change update the GP partneraccordingly.
The candidate will be the financial lead for the practice,experience managing finances and payroll essential.
About us
We are a two-site practice with 12800 patients based in BottesfordScunthorpe. We are a well-established training practice for both 3rdand 5th year HYMS medical students and trainee GP registrars.
We are part of the North Lincolnshire South PCN, which is a 6member PCN.
Comprising of 5 GP partners, 3 salaried GPs and a well-establishedand experienced nursing and admin team.
Job description
Job responsibilities
Primary responsibilities.
The following are the core responsibilities of thePractice Manager. There may be, on occasion, a requirement to carry out othertasks. This will be dependent upon factors such as workload and staffinglevels.
The Practice Manager is responsible for:
a.Overseeing the day-to-day operations of the organisation, ensuringstaff achieve their primary responsibilities.
b.Functional management of all clinical and administrative staff
c.Direct line management of the following staff: Deputy PracticeManager, Nurse Manager, Office Manager, Team Leaders, nursing team, receptionand admin team, salaried GPs, and visitors.
d.Managing the recruitment and retention of staff.
e.Establishing, reviewing, and regularly updating job descriptionsand person specifications.
f.Developing, implementing, and embedding an effective staffappraisal process.
g.Implementing effective systems for the resolution of disciplinaryand grievance issues
h.Maintaining an effective overview of and ensuring compliance withHR legislation
i.Ensuring all staff have the appropriate level of training toenable them to carry out their individual roles and responsibilitieseffectively.
j.Managing the financial elements of the organisation, includingbudgets, bank accounts, accounting systems, petty cash, etc. seeking tomaximise income and reduce expenditure in conjunction with the partners.
k.Maintaining an effective liaison with the accountant, overseeingorganisation accounts, ensuring year-end figures are presented.
l.Briefing partners on all financial matters, including forecasting.
m.Managing and processing partners drawings, PAYE, and pensions forpractice staff.
n.Ensuring the organisation has appropriate insurance cover.
o.Developing, implementing, and embedding an efficient businessresilience plan (BRP)
p.Managing contracts for services , cleaning, gardening, windowcleaning etc.
q.Managing the procurement of organisation equipment, supplies, andservices
r.Coordinating the reviewing and updating of all organisationpolicies and procedures
s.Leading change and continuous improvement initiatives;coordinating all projects within the organisation.
t.Coordinating and leading the compilation of organisation reportsand the practice development plan (PDP)
u.Ensuring the team reach QOF targets (supported by the nursing andadministrative leads)
v.Adopting a strategic approach to the management of all patientservices matters.
w.Developing, implementing, and embedding an effective communicationstrategy (internal and external)
x.Ensuring the organisation maintains compliance with its NHScontractual obligations
y.Actively encouraging and promoting the use of patient onlineservices
z.Maintaining the organisation and NHS choices websites
aa.Liaising at external meetings as required
bb.Marketing the practice appropriately
cc.Managing/supporting the management of the Patient ParticipationGroup
dd.Effectively managing/supporting the management of all complaintsin line with current legislation and guidance
ee.The management of the premises, including health and safetyaspects such as risk assessments and mandatory training
ff.Managing the organisation IT system, delegating staff to act asadministrators
gg.Ensuring compliance with IT security and IG
hh.Coordinating the organisation diary, ensuring meetings arescheduled appropriately.
ii.Act as the primary point of contact for NHS(E), ICB, communityservices, suppliers, and other external stakeholders.
Person Specification
Experience
Essential
- HR experience, including appraisal writing, staff development and disciplinary procedures - Experience of managing accounting procedures including budget and cash flow forecasting - Experience of working in a healthcare setting - Excellent communication skills (written, oral and presenting) - Strong IT skills (generic) - Excellent leadership skills - Ability to prioritise, delegate and work to tight deadlines in a fast-paced environment. - Effective time management (planning and organising) - Ability to network and build relationships - Ability to develop, implement and embed policy and procedure - Ability to motivate teams, enhance morale and maintain a positive working environment, including team building sessions - Personal Qualities - Polite and confident - Flexible and cooperative - Excellent interpersonal skills - Motivated and proactive - Ability to use initiative and judgement - Forward thinker with a solutions focused approach - High levels of integrity and loyalty - Sensitive and empathetic in distressing situations - Ability to work under pressure - Confident, assertive and resilient - Ability to drive and deliver change effectively
Desirable
- NHS/primary care general practice experience - Relevant health and safety experience - SystmOne userWe have other current jobs related to this field that you can find below
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