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Admissions Planning Officer
4 months ago
Job summary
The duty of an Admissions Planning Officer is to provide effective and efficient administration and clerical support to the Admissions Planning Department both front of house and back office, working independently and to standard operating procedures.
Main duties of the job
The main duties of this role will be to book patients in for their Surgery along with any other necessary appointments beforehand, working to local and national waiting time directives. To provide a professional service to patients that is responsive to their needs.
The post holder will provide a high-quality administration service within the Admissions Planning Department.
About us
Chesterfield Royal Hospital is located in Calow, Chesterfield, which is situated on a green field site on the edge of the Peak District National Park. It is home to the Crooked Spire and is also close to Sheffield, Derby and Nottingham, thus offering numerous choices for recreational activities and lifestyles.
Chesterfield Royal Hospital was officially opened by the queen in 1985 and since then it has continued to expand and modernise, currently holding approximately 570 beds. We provide acute in-patient and out-patient care for Chesterfield and the surrounding rural area of North Derbyshire, serving a population of approximately 350,000 people.
We are currently rated GOOD by the CQC.
Job description
Job responsibilities
Please see the Job description and Person Specification in the attachments section on this page. This document contains a full detailed description of the role and what the main responsibilities and duties are, along with the criteria that are required for the role.
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Person Specification
Qualifications
Essential
oEducated to GCSE level or equivalent
Desirable
oTyping Qualification or equivalent
Experience
Essential
oExperience of working in a busy office environment or reception role. oExperience of prioritising, planning and organising own tasks. oWorking within guidelines oExperience of customer service or dealing with the public oData Entry oExperience of IT packages - Microsoft Office, Excel etc.
Desirable
oPrevious experience in a healthcare environment oExperience of dealing with difficult situations and confrontations oExperience of call handling
Skills
Essential
oUnderstanding of confidentiality and data protection oUnderstanding of customer service
Desirable
oKnowledge of the PAS System oKnowledge of Medical Terminology