Customer Support Specialist

2 weeks ago


Cambridge, United Kingdom Revvity Full time

Based in our Cambridge office (hybrid pattern can be considered), this role will be responsible for interfacing with and supporting internal and external customers with all aspects of order processing and query resolution, contributing directly to the Company’s ability to meet sales goals and revenue targets.

Key Responsibilities

Responsible for working with the customers and the commercial team to support processing orders in a timely and accurate manner.

Deliver exceptional customer experiences in a timely manner through effective communication and responsiveness for customers, both internal and external.

Contribute to the development of the ordering process to ensure company continues to provide an excellent customer experience.

Develop basic product knowledge and a strong understanding of the shipping requirements by building a strong relationship with shipping and logistics.

Follow the procedures set down in the SOP’s for accurate and timely entry of all orders.

Work as part of a team and adopt a flexible approach to increase and maintain the quality of service.

Undertakes relevant project work and additional responsibilities as appropriate and agreed with the Head of Customer Services.

Essential Competencies & Requirements

Fluent in reading and writing German.

Previous experience within a customer service role with proven ability to prioritize effectively.

Outstanding listening, verbal and written communication skills required.

Proficient with Microsoft Office (Outlook, Excel, Word, PowerPoint) required.

Precision and attention to details essential.

Experience working with a customer relationship management system desirable.

#LI-EMEA

#LI-Hybrid



  • Cambridge, United Kingdom Healthera Full time

    Healthera is looking for a Customer Success Specialist who is passionate about technology, helping customers grow, and thrives in a data-driven environment.The ideal candidate will be bright and energetic with a clear track record of delivering consistent results in a similar role. The candidate should be analytical and be able to derive opportunities from...


  • Cambridge, United Kingdom Healthera Full time

    Healthera is looking for a Customer Success Specialist who is passionate about technology, helping customers grow, and thrives in a data-driven environment. The ideal candidate will be bright and energetic with a clear track record of delivering consistent results in a similar role. The candidate should be analytical and be able to derive opportunities from...


  • Cambridge, United Kingdom Healthera Full time

    Healthera is looking for a Customer Success Specialist who is passionate about technology, helping customers grow, and thrives in a data-driven environment.The ideal candidate will be bright and energetic with a clear track record of delivering consistent results in a similar role. The candidate should be analytical and be able to derive opportunities from...


  • Cambridge, United Kingdom Healthera Full time

    Healthera is looking for a Customer Success Specialist who is passionate about technology, helping customers grow, and thrives in a data-driven environment.The ideal candidate will be bright and energetic with a clear track record of delivering consistent results in a similar role. The candidate should be analytical and be able to derive opportunities from...


  • Cambridge, United Kingdom Healthera Full time

    Healthera is looking for a Customer Success Specialist who is passionate about technology, helping customers grow, and thrives in a data-driven environment.The ideal candidate will be bright and energetic with a clear track record of delivering consistent results in a similar role. The candidate should be analytical and be able to derive opportunities from...


  • Cambridge, United Kingdom Healthera Full time

    Job DescriptionHealthera is looking for a Customer Success Specialist who is passionate about technology, helping customers grow, and thrives in a data-driven environment.The ideal candidate will be bright and energetic with a clear track record of delivering consistent results in a similar role. The candidate should be analytical and be able to derive...

  • Travel Specialist

    4 weeks ago


    Cambridge, United Kingdom Hays Specialist Recruitment Limited Full time

    Travel Specialist Fixed Term Contract for 6 month of period We are looking for a Travel Specialist to join the Global Arm Travel Team initially on a 6-month fixed term contract. Our Travel team work on a number of exciting projects and events as well as supporting travellers globally with day-to-day requests and ensuringcompliance of the travel policy for...


  • Cambridge, United Kingdom Revvity Full time

    The  Scientific Support Specialist  helps researchers achieve cutting edge scientific results by providing timely, high-quality support to customers using our full portfolio including Dharmacon brand gene editing, RNAi, cell culture, gene expression & companion diagnostic products. Working as part of our highly experienced technical team, the Scientific...


  • Cambridge, United Kingdom Revvity Full time

    We are currently looking for a Customer Service/Support Specialist with fluency in German (reading and writing). The role is hybrid, with a requirement to be in our Waterbeach office on a Wednesday each week currently. This role will be responsible for interfacing with and supporting internal and external customers with all aspects of order processing...


  • Cambridge, Cambridgeshire, United Kingdom Healthera Full time

    Job Description Healthera is looking for a Customer Success Specialist who is passionate about technology, helping customers grow, and thrives in a data-driven environment. The ideal candidate will be bright and energetic with a clear track record of delivering consistent results in a similar role. The candidate should be analytical and be able to derive...


  • Cambridge, Cambridgeshire, United Kingdom Healthera Full time

    Healthera is looking for a Customer Success Specialist who is passionate about technology, helping customers grow, and thrives in a data-driven environment. The ideal candidate will be bright and energetic with a clear track record of delivering consistent results in a similar role. The candidate should be analytical and be able to derive opportunities...


  • Cambridge, United Kingdom CareerBliss Full time

    ??????The Company: A leading UK distributor A cutting edge portfolio of products A company showing continual growth A private company with flat structure and no hierarchy Fantastic career opportunity The Role of the Technical Support Specialist Our client is a leading UK distributor of advanced life science research products As a...


  • Cambridge, United Kingdom On Target Recruitment Full time

    ??????The Company: A leading UK distributor A cutting edge portfolio of products A company showing continual growth A private company with flat structure and no hierarchy Fantastic career opportunity The Role of the Technical Support Specialist Our client is a leading UK distributor of advanced life science research products As a...


  • Cambridge, United Kingdom On Target Recruitment Full time

    ??????The Company: A leading UK distributor A cutting edge portfolio of products A company showing continual growth A private company with flat structure and no hierarchy Fantastic career opportunity The Role of the Technical Support Specialist Our client is a leading UK distributor of advanced life science research products As a...


  • Cambridge, United Kingdom Reed Business Support Full time

    POTENTIAL UPCOMING ROLE BECOMING AVAILABLE IN JANUARY 2023! The business that you would be joining as a Customer Service Advisor is a biotechnology company which produces and sells research tools. Key responsibilities of the Customer Advisor: - Handle customer enquiries, answering any questions and queries over the phone, or online - Provide support and...

  • Customer Success

    4 weeks ago


    Cambridge, United Kingdom Exact Sourcing ltd Full time

    Due to expansion an exciting opportunity has arisen for a Customer Success Specialist to join a growing Onboarding team in Innovative Technology Company in Cambridge. Our client is looking for a proactive self-starter with the ability to build rapport and assist the clients in their Onboarding journey. This is a great opportunity to really make this role...


  • Cambridge, Cambridgeshire, United Kingdom Frontier Developments plc Full time

    WHAT'S THE ROLE? We are seeking an experienced Customer Support Manager to lead our dedicated and passionate Customer Support team. In this role, you will be instrumental in ensuring top-tier service is provided to players of our portfolio of games, as well as fostering a supportive and engaging environment for your team. You will work collaboratively with...


  • Cambridge, United Kingdom Universal Business Team Full time

    We are looking for a qualifiedCustomer Service Specialistto join a busy family run SME business based inSouth Cambridge.You will provide support to sales representatives and respond to customer and prospect queries. Our ideal candidate is an experienced professional with knowledge of sales and customer service best practices. You should also be able to...


  • Cambridge, United Kingdom The One Group Full time

    This 9 month temporary position is varied and located in the heart of historical Cambridge, it’s perfectly positioned for an individual who loves dealing with people and supporting others. Whilst there is no parking you’ll be perfectly positioned for all public transport routes into the City and, if you live within Cambridge, it’s an easy bike ride...


  • Cambridge, Cambridgeshire, United Kingdom On Target Recruitment Full time

    ??????The Company: A leading UK distributor A cutting edge portfolio of products A company showing continual growth A private company with flat structure and no hierarchy Fantastic career opportunity The Role of the Technical Support Specialist Our client is a leading UK distributor of advanced life science research products As a...