Learning & Development Coordinator

4 weeks ago

London, United Kingdom Turner & Townsend Full time

Company Description

Turner & Townsend’s contributions help shape the built environment, impacting and evolving the way people live, work and travel. With a heritage rooted in cost, commercial and project management we have a deep and tacit understanding of capital programmes and apply this expertise to drive industry best practice and innovation.

Our Purpose is making the difference: transforming performance for a green, inclusive and productive world. This Purpose is grounded in the belief that we work in an industry that has the potential to transform lives, whether by helping to tackle the climate agenda or levelling up society through improved infrastructure. We can lead by transforming performance, delivering for our clients at scale and speed, raising standards and making a difference. 

Job Description

The Learning and Development Coordinator will be responsible for working with and supporting the L&D team to co-ordinate and administer learning and development requirements to approximately 4,500 employees. The Learning and Development Coordinator will also work closely with the wider HR team and the operational business to co-ordinate our internal and external training provisions and support our company wide learning initiatives and systems.

Key duties 

Typical duties will include: 

Managing the UK L&D inbox and first point of contact for all learning and development queries from UK employees 

Coordination of all UK learning programmes, including:

Coordinating internal and external training courses

Coordinating the UK training calendar of events (liaising with internal trainers and external suppliers to schedule course delivery dates, managing participant lists, agreeing programme schedules and updating the L&D training calendar)

Ensuring a high-quality participant experience for employees participating in all our learning programmes (managing participant queries, issuing joining instructions and course materials) 

Supporting with the coordination and facilitation of mock examinations

Liaising with the HR Operations team to ensure learning agreements are in place and managing the claw back agreement process

Booking training rooms and arranging refreshments

Administering participant feedback questionnaires

Assisting with the facilitation of training sessions (in person and online sessions)

Ensuring accurate data is recorded and maintained across the learning and development team (regularly updating L&D trackers to ensure data reflects accurately in Power BI dashboards) 

Generating reports and evaluating training data (monitoring attendance records and course pass rates) 

Managing the end-to-end invoicing process (including raising POs, receipting and recharging to the business for all central L&D spend) 

Communication and promotion of UK L&D initiatives across the business (ensuring the internal L&D intranet pages are regularly updated) 

Supporting the L&D Advisor with the analysis of the annual UK Training Needs Analysis 

Supporting the wider L&D team with ad hoc projects and leading workstreams 

Qualifications

Key skills 

Excellent verbal and written communication skills 

Excellent organisational skills with the ability to manage a number of projects and processes simultaneously and prioritise effectively to meet deadlines

Able to proactively problem solve

Process driven to help support the team to review and streamline internal L&D processes 

Proficient using Microsoft Office programmes, specifically Powerpoint, Excel (including Vlookups and Pivot tables) and Microsoft Forms

Additional Information

Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change.

We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. 

Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.

#LI-SM

SOX control responsibilities may be part of this role, which are to be adhered to where applicable.

Join our social media conversations for more information about Turner & Townsend and our exciting future projects: 

It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. 

Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review. 

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