Business Continuity Manager

5 months ago

London, United Kingdom Howden Group Holdings Full time

Who are we?

Howden is a collective – a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 18,000 employees spanning over 100 countries.

People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.

Howden is looking for a skilled Business Continuity Manager to join our growing Global Business Continuity team. You will be responsible for supporting the Group Business Continuity Manager, acting as a subject matter expert for business continuity operations across our APAC offices.


You will play a crucial role in safeguarding the company's resilience through Business Impact Analysis (BIA), business continuity planning and implementation, annual reviews and scenario exercising. This includes supporting the oversight and implementation of the Business Continuity Policy to ensure compliance with all legal and regulatory requirements.


Please note this is a full-time, permanent role that is based in our central London office. This role follows a hybrid work pattern and the expectation is to be onsite 3 days per week on average. You are also expected to regularly travel across APAC region and volume of travel is dependent on business need.

Role Responsibilities:

1. Strategy and Planning

Engagement with our continually expanding APAC region to ensure robust business continuity plans are in place that are regularly reviewed, updated and tested.

Actively plans ahead for foreseeable risks to the operational continuity of the Group

Supports Crisis Management teams in the event of a disaster situation

Delivers high-quality advice to the business in a practical and commercially focused way concerning business continuity planning and any relevant matters that reduces risk, resolve issues and maximise the opportunity for the business to deliver on its goals

Supports the business in winning and retaining clients by contributing in a timely manner to due diligence requests

Develops and provides education and awareness of business continuity planning and instils a culture of preparedness within the organisation

Management and oversight of the mass notification tool

2. Business Continuity Planning

Business Impact Analysis (BIA): Conduct BIA assessments to identify critical processes, dependencies, and recovery time objectives

Develop and maintain robust Business Continuity Plans (BCPs) to mitigate potential risks and ensure uninterrupted operations across APAC

BCP Reviews: Support Group entities to regularly assess and update their BCPs to reflect changes in business processes, technology, and organisational structure

Scenario Testing: Plan and execute scenario tests to evaluate the effectiveness and readiness of the BCPs, identifying areas for improvement

Stakeholder Management: Collaborate with internal and external stakeholders, including senior management, department heads, and external partners, to ensure alignment with business continuity strategies

Incident Response: Coordinate and lead response efforts in the event of a business disruption or crisis, minimising potential impacts and facilitating recovery

3. Technical

Management of a business continuity software system for the production, distribution, assessment and review of business continuity plans and BIAs across APAC to ensure these are in line with Group requirements

Works with the APAC entities to identify their needs for business continuity advice and guidance and determines the best means of delivering these, balancing system requirements and compliance/best practice

Role Requirements:

Experience/strong track record of business continuity planning and management of disaster situations within Insurance or Financial Services, working regularly with senior executives

Knowledge of BCI Good Practice Guidelines / ISO22301 best practice

CBCI accreditation or working towards completion is a bonus

Available for regular APAC travel

Strong communication, presentation, and negotiation skills

What do we offer in return?

A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:

Our successes have all come from someone brave enough to try something new

We support each other in the small everyday moments and the bigger challenges

We are determined to make a positive difference at work and beyond

Reasonable adjustments

We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.

If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.

*Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.

Permanent

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