Head of Customer Care
4 months ago
ESSENTIAL SKILLS / ATTRIBUTES
Full driving LicenceExperience of dealing with customers in a customer care environment and managing a team.Experience in using CRM software with good technical knowledge in house building.Excellent negotiating skills and financial awareness.Knowledge of NHBC/LABC procedures.Caring and empathetic towards others.Patient at all times.Team leader and player.
COMPANY BENEFITS
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Head of Customer Care
4 months ago
Hinckley, United Kingdom Bloor Homes - Customer Care Full timeHead of Customer CareWhen registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.Customer satisfaction underpins the success of our family-run business and our Head of Customer Care is fundamental in ensuring everything is absolutely...
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Customer Care Coordinator
1 week ago
Hinckley, United Kingdom Bloor Homes - Customer Care Full timeCustomer Care Co-ordinator When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Customer satisfaction underpins the success of our family-run business. Our Customer Care Co-ordinator is the central point of contact in the...
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Customer Service Representative
3 weeks ago
Hinckley, Leicestershire, United Kingdom Bloor Homes - Customer Care Full timeCustomer Care Co-ordinator Job DescriptionWe are seeking a highly skilled and patient Customer Care Co-ordinator to join our team in Hinckley, East Midlands Region. As a central point of contact, you will be responsible for ensuring that our customers receive consistently outstanding service.Main Responsibilities:Deal with incoming calls, post, and emails...
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Customer Service Representative
3 weeks ago
Hinckley, Leicestershire, United Kingdom Bloor Homes - Customer Care Full timeCustomer Care Co-ordinator Job DescriptionWe are seeking a highly skilled and patient Customer Care Co-ordinator to join our team in Hinckley, East Midlands Region. As a central point of contact, you will be responsible for ensuring that our customers receive consistently outstanding service.Main Responsibilities:Deal with incoming calls, post, and emails...
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Customer Service Liaison
4 weeks ago
Hinckley, Leicestershire, United Kingdom Bloor Homes - Customer Care Full timeCustomer Care Co-ordinatorWe are seeking a highly skilled and dedicated Customer Care Co-ordinator to join our team at Bloor Homes - Customer Care. As the central point of contact, you will be responsible for ensuring that all customer interactions meet our high standards of service.Key Responsibilities:Provide exceptional customer service and support to our...
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Customer Service Liaison
4 weeks ago
Hinckley, Leicestershire, United Kingdom Bloor Homes - Customer Care Full timeCustomer Care Co-ordinatorWe are seeking a highly skilled and dedicated Customer Care Co-ordinator to join our team at Bloor Homes - Customer Care. As the central point of contact, you will be responsible for ensuring that all customer interactions meet our high standards of service.Key Responsibilities:Provide exceptional customer service and support to our...
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Customer Service Liaison
4 weeks ago
Hinckley, Leicestershire, United Kingdom Bloor Homes - Customer Care Full timeCustomer Care Co-ordinatorWe are seeking a highly skilled and dedicated Customer Care Co-ordinator to join our team at Bloor Homes - Customer Care. As the central point of contact, you will be responsible for ensuring that all customer interactions meet our high standards of service.Key Responsibilities:Provide exceptional customer service and support to our...
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Customer Service Liaison
4 weeks ago
Hinckley, Leicestershire, United Kingdom Bloor Homes - Customer Care Full timeCustomer Care Co-ordinatorWe are seeking a highly skilled and dedicated Customer Care Co-ordinator to join our team at Bloor Homes - Customer Care. As the central point of contact, you will be responsible for ensuring that all customer interactions meet our high standards of service.Key Responsibilities:Provide exceptional customer service and support to our...
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Care Home Manager Position
4 weeks ago
Hinckley, Leicestershire, United Kingdom Adept Care Homes Head Office Full timeJob Title: Relief Care Home ManagerAdept Care Homes Head Office is seeking a highly skilled and experienced Relief Care Home Manager to join our team. As a Relief Care Home Manager, you will be responsible for supporting our homes within the group where there is a manager absence due to a vacancy, leave or sickness.Job Responsibilities:Supporting the...
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Head Housekeeper
4 months ago
Hinckley, United Kingdom Granville Gardens Care Home Full time**Do you take pride in creating a clean, organised, safe and well-presented environment? Do you have an outstanding ability to lead and inspire your team? Do you pay attention to detail and notice the little things?** **If so, we want to hear from you!!** Acacia Care is coming to Hinckley! Currently in the last stages of construction and due to open in...
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Head of Customer Experience
2 months ago
Hinckley, Leicestershire, United Kingdom Bloor Homes Full timeJob DescriptionJob Title: Head of Customer CareCompany: Bloor HomesKey ResponsibilitiesDepartment Management: Oversee the smooth operation of the Customer Care department, ensuring that all stakeholders, including purchasers, are satisfied with the service provided.Team Performance: Monitor and manage the performance of the team, providing training and...
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Head of Customer Experience
2 months ago
Hinckley, Leicestershire, United Kingdom Bloor Homes Full timeJob DescriptionJob Title: Head of Customer CareCompany: Bloor HomesKey ResponsibilitiesDepartment Management: Oversee the smooth operation of the Customer Care department, ensuring that all stakeholders, including purchasers, are satisfied with the service provided.Team Performance: Monitor and manage the performance of the team, providing training and...
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Care Worker
2 weeks ago
Hinckley, Leicestershire, United Kingdom Komplex Care Full timeAbout the Role:We are seeking a dedicated and compassionate Care Assistant to join our team in providing high-quality care and support to a male in his own home.Key Responsibilities:Providing personal care and support to meet the individual's needsAssisting with daily living tasks and promoting independenceWorking collaboratively with the client's Operations...
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Customer Care Co-ordinator
4 weeks ago
Hinckley, United Kingdom CV-Library Full timeCustomer Care Co-ordinator When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Customer satisfaction underpins the success of our family-run business. Our Customer Care Co-ordinator is the central point of contact in the team...
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Customer Service Coordinator
2 weeks ago
Hinckley, Leicestershire, United Kingdom Bloor Homes Full timeJob DescriptionAs a Customer Care Co-ordinator, you will be responsible for dealing with incoming calls, post and emails relating to Customer Care. This will involve validating complaints and resolving problems quickly and efficiently, seeking direction where required.You will also be responsible for co-ordinating Customer Care Technicians, suppliers and...
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Customer Service Coordinator
3 weeks ago
Hinckley, Leicestershire, United Kingdom Bloor Homes Full timeJob Title: Customer Care Co-ordinatorWe are seeking a highly organized and customer-focused individual to join our Customer Care team as a Customer Care Co-ordinator.Key Responsibilities:Manage incoming calls, emails, and post related to customer care, ensuring timely and effective resolution of customer queries and complaints.Validate and resolve customer...
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Customer Service Coordinator
3 weeks ago
Hinckley, Leicestershire, United Kingdom Bloor Homes Full timeJob Title: Customer Care Co-ordinatorWe are seeking a highly organized and customer-focused individual to join our Customer Care team as a Customer Care Co-ordinator.Key Responsibilities:Manage incoming calls, emails, and post related to customer care, ensuring timely and effective resolution of customer queries and complaints.Validate and resolve customer...
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Customer Service Coordinator
3 weeks ago
Hinckley, Leicestershire, United Kingdom Bloor Homes Full timeJob Title: Customer Care Co-ordinatorWe are seeking a highly organized and customer-focused individual to join our Customer Care team as a Customer Care Co-ordinator. In this role, you will be responsible for providing exceptional customer service, resolving complaints, and coordinating with internal teams to ensure seamless delivery of our services.Key...
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Customer Service Coordinator
3 weeks ago
Hinckley, Leicestershire, United Kingdom Bloor Homes Full timeJob Title: Customer Care Co-ordinatorWe are seeking a highly organized and customer-focused individual to join our Customer Care team as a Customer Care Co-ordinator. In this role, you will be responsible for providing exceptional customer service, resolving complaints, and coordinating with internal teams to ensure seamless delivery of our services.Key...
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Customer Service Coordinator
1 week ago
Hinckley, Leicestershire, United Kingdom Bloor Homes Full timeJob Title: Customer Service CoordinatorJob Summary: We are seeking a highly skilled Customer Service Coordinator to join our team at Bloor Homes. As a Customer Service Coordinator, you will be responsible for providing exceptional customer service to our clients, ensuring that their needs are met and exceeded.Key Responsibilities:Dealing with customer...