Current jobs related to Office Manager Dorset Heart Clinic - Bournemouth - Regent's Park Healthcare

  • Sexual Health Dorset Administrator

    7 months ago

    Bournemouth, United Kingdom Dorset HealthCare University NHS Foundation Trust Full time

    An exciting opportunity to join the dynamic team of administrators at Sexual Health Dorset. The admin team is a happy, flexible team who work closely together to maintain an excellent first point of contact for patients and supporting clinical staff within the service. To provide comprehensive administrative support to the sexual health service. To...

  • Dorset Councils Reception Team Member

    3 weeks ago

    Bournemouth, Bournemouth, United Kingdom Dorset Councils Full time

    At Dorset Councils, we are seeking a highly skilled School Office Administrator/Receptionist/Print Room to join our dynamic team. As a key member of our administrative team, you will provide exceptional support to students, teachers, and parents, ensuring a smooth and efficient operation of the school office. About the Role The successful candidate will be...

  • Community Clinic Receptionist

    7 months ago

    Bournemouth, United Kingdom Dorset HealthCare University NHS Foundation Trust Full time

    Do you have excellent IT skills, enjoy working within a clinic setting and love a challenge? If this sounds like you, we would like to hear from you. We are looking for an enthusiastic, approachable, and confident individual to join our friendly team in providing day to day reception and administration support, for the services using Moordown Community...

  • Armed Forces Welfare Support Officer

    7 months ago

    Bournemouth, United Kingdom Dorset HealthCare University NHS Foundation Trust Full time

    Family welfare support officer to work alongside our clinical staff to provide advice and practical support to members of the Armed Forces, Veterans and family members. The Dorset Armed Forces Team requires a family welfare support officer to work alongside our clinical staff to provide advice and practical support to members of the Armed Forces, Veterans...

  • Clinical Lead and Highly Specialist Speech and

    7 months ago

    Bournemouth, United Kingdom Dorset HealthCare University NHS Foundation Trust Full time

    This is an exciting new post due to a promotion of the previous clinical lead and therefore we are looking for someone to join our service and offer clinical leadership and expertise. The clinical lead post will work very closely with the team manager to ensure efficient, high quality care is delivered to patients requiring communication and swallowing...

  • Locum Clinical Pharmacists Wanted in Dorset

    4 weeks ago

    Bournemouth, Bournemouth, United Kingdom Hunter AHP Resourcing Full time

    Hunter AHP Resourcing is proud to partner with hospitals in Dorset to deliver exceptional locum clinical pharmacist services. As a result, we have exciting opportunities available for experienced clinical pharmacists to join our team.Key Details:Contract duration: Up to 12 monthsSalary: £27 - £38 per hour (Umbrella, dependent on experience and...

  • Dorset Office Manager

    3 weeks ago

    Bournemouth, Bournemouth, United Kingdom Douglas Scott Legal Recruitment Full time

    We are looking for a talented Legal Secretary to support our team at Douglas Scott Legal Recruitment.This role offers a unique opportunity to work with a reputable firm in Dorset and develop skills in various office settings.Your primary responsibilities will include:Carrying out reception dutiesTyping and editing documentsPreparing materials for...

  • Clinical Psychologist/applied Psychologist

    5 days ago

    Bournemouth, United Kingdom Dorset HealthCare University NHS Foundation Trust Full time

    We are seeking to recruit aClinical Psychologist (8A)to join theEast Dorset Assertive Outreach Team (AOT),based in Bournemouth. Please review the associated Job Description for further specific information about this role. We are looking for an individual who is reliable, committed and dedicated with excellent communication and organisational skills, and...

  • Clinical Service Director

    1 week ago

    Bournemouth, Bournemouth, United Kingdom University Hospitals Dorset NHS Foundation Trust Full time

    Job OverviewWe are seeking a skilled Clinical Service Director to lead the Ophthalmology Service at University Hospitals Dorset NHS Foundation Trust.The successful candidate will have a minimum of two years' management experience in a clinical/operational environment, with a strong track record of managing staff and influencing decisions.

  • Clinic Support Administrator

    7 months ago

    Bournemouth, United Kingdom Dorset HealthCare University NHS Foundation Trust Full time

    Dorset HealthCare Dermatology Service has a part - time 15 hours per week, vacancy for a Clinic Support Administrator based at Shelley Road in Boscombe. Working hours 8:30 - 16:30 Thursday and Friday. Employment in this post requires an Enhanced Disclosure and Barring Service (DBS) check, which the Trust will cover the cost of. Applicants who subscribe to...

  • Dorset Working Women's Project Worker

    7 months ago

    Bournemouth, United Kingdom Dorset HealthCare University NHS Foundation Trust Full time

    Dorset Working Women’s Project (DWWP) Workers Band 5 Full Time Post 37.5 hours Dorset Healthcare is looking for enthusiastic, motivated, Project Worker’s to work within the Sexual Health Services. For this stimulating and varied role, you will have excellent communication skills, whilst excelling in partnership working and prioritisation. You will...

  • School Office Coordinator

    3 weeks ago

    Bournemouth, Bournemouth, United Kingdom Dorset Councils Full time

    Role Overview We are seeking a skilled School Office Administrator/Receptionist/Print Room to join our dedicated team. As a key member of the Dorset Councils administrative team, you will be responsible for providing exceptional support to students, teachers, and parents. Key Responsibilities * Provide administrative support to the school office, including...

  • Clinical Advisor

    4 weeks ago

    Bournemouth, Dorset, United Kingdom University Hospitals Dorset NHS Foundation Trust Full time €2,500

    The Group Director of Nursing is a key senior leadership role within the organisation. There are three Care Groups that oversee all clinical services within University Hospitals Dorset NHS Foundation Trust, each of the Care Groups is led by a triumvirate team of leaders - the Group Director of Operations (managerially responsible), the Medical Director and...

  • Clinical Associate Psychologist in Camhs

    7 months ago

    Bournemouth, United Kingdom Dorset HealthCare University NHS Foundation Trust Full time

    Are you a Psychology graduate with a 2:1 or 1st Hons Degree who has gone on to complete Clinical Associate Psychology training? Do you have a passion for working with young people and supporting them with their mental wellbeing? Would working for a Trust rated ‘Outstanding’ by the CQC sound appealing? Do you want to work in a breath-taking county...

  • Tb Advanced Clinical Practitioner

    6 months ago

    Bournemouth, United Kingdom University Hospitals Dorset NHS Foundation Trust Full time

    A rare and exciting opportunity has arisen for an experienced TB Advanced Clinical Practitioner (ACP) or highly experienced TB Clinical Nurse Specialist (CNS) to join our dynamic nurse-led TB team based on the beautiful South Coast at University Hospitals Dorset. We are looking for a highly experienced TB ACP/CNS who demonstrates advanced levels of clinical...

  • Clinical Lead/team Leader

    3 days ago

    Bournemouth, United Kingdom Dorset HealthCare University NHS Foundation Trust Full time

    **Full time Band 7 Clinical Lead - 37.5 hrs a week - BCP LD Service** Are you an enthusiastic, forward thinking learning disabilities nurse or Occupational Therapist who can adapt to changing priorities and deliver high quality care? The Learning Disability Service in Dorset is staffed by a passionate and dedicated team and is looking for an experienced...

  • Clinical Fellow

    6 months ago

    Bournemouth, United Kingdom University Hospitals Dorset NHS Foundation Trust Full time

    We have a vacancy for Trust grade doctors in Anaesthesia and Intensive Care at University Hospitals Dorset to support the continuing expansion of service. This is an ideal opportunity for an anaesthetist with 3 or more years’ experience to consolidate their expertise with an on-going commitment to career development and education. The successful applicant...

  • Clinical Leadership Specialist

    4 days ago

    Bournemouth, Bournemouth, United Kingdom University Hospitals Dorset NHS Foundation Trust Full time

    We are seeking a highly skilled Clinical Leadership Specialist to join our Trauma and Orthopaedics Directorate at University Hospitals Dorset NHS Foundation Trust. This exciting opportunity will allow you to develop your clinical leadership skills and make a significant impact on the delivery of high-quality patient care.About the RoleAs a Clinical...

  • School Office Administrator

    3 weeks ago

    Bournemouth, Bournemouth, United Kingdom Dorset Council Full time

    **About the Role**We are seeking an exceptional School Office Administrator to join our supportive team at St Peter's, a highly successful and oversubscribed school. As a key member of our administration team, you will play a vital role in ensuring the smooth operation of our office and reception area.As a School Office Administrator, you will be...

  • Armed Forces Welfare Support Officer

    1 day ago

    Bournemouth, United Kingdom Dorset HealthCare University NHS Foundation Trust Full time

    The Dorset Armed Forces Team requires a welfare support officer to work alongside our clinical staff to provide advice and practical support to members of the Armed Forces, Veterans and family members. Working with our award winning team you will work with our clinical staff to ensure that members of the armed forces community are not disadvantaged by their...

Office Manager Dorset Heart Clinic

4 months ago

Bournemouth, United Kingdom Regent's Park Healthcare Full time

Job summary

Dorset Heart Clinic LLP is a joint venture between University Hospital Dorset and Regents Park Healthcare. We are a team of top-tier healthcare managers, consultant cardiologists or anaesthetists, supported by a dedicated administration team with the united aim of providing world class cardiac services.

This role is very much the central hub for the clinic and the postholder will be acting as the key interface between the Trust and Regents Park Management, providing direction and leadership to the administration team based within the clinic in supporting the delivery of a patient focused service to NHS and Private Patients.

Main duties of the job

Act as focal point for all operational matters relating to the delivery of the clinical service.

Lead, guide and motivate a team of administrators working directly with private patients.

Provide operational information and support to the Registered Manager (head office based)

Chair meetings with Medical Advisory Committee, reporting on key performance measures agreed between the Trust and Regents Park Management

Ensure the clinic is operating at its full potential and capacity.

About us

Regents Park Healthcare was founded in 2002 and remains to this day, a family owned and patient centric organization. Dorset Heart Clinic was opened in 2017 and is located within Royal Bournemouth Hospital.

Our vision is to provide patient focused healthcare with a focus on specialization, clinical safety, operating discipline leading to an enhanced patient experience.

Our guiding philosophy is that every patient with heart disease should have access to healthcare of a world class standard.

Job description

Job responsibilities

MAJOR RESPONSIBILITIES:

Business Resources

Report on the following core processes monthly to the DHC Executive Management Team (EMT):

1.

Resource Management Ensure the most effective and efficient utilization and allocation of resources.

2.

People Environment Ensure compliance with all human resource policies and procedures. Promote effective communication processes and provide appropriate solutions to human resource matters ensuring the management of staff is conducted in a manner to achieve maximum growth for the corporate team and individuals.

3.

Infrastructure Environment Ensure the infrastructure environment is regularly audited and kept to a high standard. Review unsatisfactory operational issues while working with management andstaff to develop solutions.

4.

Procedure & Protocols: Ensuring all DHC policies and protocols are always up to date and relevant.

5.

Meetings: Attending regular programmed meetings with Trust, Consultant Cardiologists and any other stakeholder group. Responsibility for preparing agendas and distributing meeting minutes and action tables.

6 .

Nominated Individual*: A nominated individual works closely with the Registered Manager as a point of contact for the Care Quality Commission (CQC). The nominated individual will have a direct line of communication with the SMT.

*The nominated individual has no statutory responsibilities (other than those of any other employee), however, the nominated individual plays a major and important role in the leadership of their service and driving improvement.

Patient Service

Report on the following core processes monthly to the EMT:

1.

Reception & Outpatient areas Ensure that all reception and outpatient staff adhere to and promote the designated procedures and protocols of their business area and are meeting all budgetary requirements.

2.

Inpatient Ensure that all inpatient staff adhere to and promote the designated procedures and protocols of their business area and are meeting all budgetary requirements.

3.

Reporting Ensure that all staff associated with the capture and reporting of data do so in an accurate and efficient manner always.

Referral Service

Report on the following core processes monthly to the EMT:

1.

Marketing Take active ownership for all marketing activities of the Heart Clinic across a variety of distribution channels. Including but not limited to GP liaison activities, websites and patient engagement events. Working with internal stakeholders to help promote Dorset Heart Clinic services to an external audience

2.

Referral To increase the number of referrals to the Heart Clinic. To capture and monitor the source and type of referrals each month. To develop a heatmap of existing and potential referral bases. To shift market share and, overtime, to grow the marketplace.

Data Capture and Analysis

Report on the following core processes monthly to the EMT:

1.

Data Capture Ensure that all data capture staff are adhering to and promoting the procedures and protocols of their business area and are meeting all budgetary requirements.

2.

Systems Ensure that all systems staff are adhering to and promoting the procedures andprotocols of their business area and are meeting all budgetary requirements.

3.

Business Measurement Provide a monthly report to the EMT on the progress and outcomes of KPIs (operational, quality, growth etc.)

DUTIES:

1.

Direction To provide direction and leadership for the administration team. Monitor and manage corporate culture to ensure that an environment exists in which corporate objectives can be achieved effectively. Confer with the EMT to establish strategic business objectives, to develop organisational policies, to coordinate functions and operations between working areas, and to establish responsibilities and procedures for attaining objectives

2.

Executive Management Team Administration and Support Support operations and administration of the Executive Team when required.

3.

Marketing Support marketing, delivery and quality of our services. Liaising with clinicians, referrers, patients, suppliers, and subcontractors as required. Establishing and monitoring specific measurable marketing outcomes.

4.

Facilities Management Manage the Heart Clinic resources within budget guidelines and ensure staff comply to budgetary requirements enabling the greatest potential for business growth.

5.

Human Resource Management Effectively oversee the human resources management of theHeart Clinic, ensuring all staff follow and practice the policies and procedures of the business. Evaluate performance of key staff to ensure the attainment of their objectives.

6.

Public Relations Assure the Dorset Heart Clinic and its mission, processes, products and services are consistently presented in a strong, positive image to relevant stakeholders. Participate in external stakeholder meetings.

7.

Safety The role is committed to overseeing and ensuring a safe and hazard free workplace with accepted standards for the delivery of outpatient and invasive cardiology services.

TASKS RELATED TO THE POSITION:

1.

Oversee the effective delivery of all administration tasking, leading a team of administrators and giving guidance on all day-to-day operational issues

2.

Ensure adequate and appropriate staff available, ensuring capacity matches demand.

3.

Drive in conjunction with EMT, business development & growth of the Heart Clinic.

4.

Act as information channel between the Clinicians and the EMT, ensuring ongoing development of a clinically led and patient focused service.

5.

Ensure equipment is in serviceable condition and arrange routine and acute maintenance as required.

6.

Delegate authority of ordering, receipt and checking of stock.

7.

Liaise with suppliers.

8.

Organise monitoring of quality and efficiency of services.

9.

Deal with any complaints/enquiries and determine response, consulting as required, with the EMT and/or MAC.

10.

Counsel staff on work related issues, including holding annual reviews on performance to support their on going development.

11.

Monitor medium and long term operational effectiveness.

12.

Assess medium and long term operational resource needs of staff and equipment.

13.

Facilitate internal and external meetings.

14.

Coordinate ongoing Mentoring, Education & Professional Development of all staff.

15.

Ensures information on services provided by the Heart Clinic are not misleading and information provided by patients and prospective patients and their families is always accurate.

16.

Provide monthly feedback to Registered Manager on any operational issues that may need addressing at senior levels to maintain compliance in the event of any CQC inspections.

Person Specification

Experience

Essential

3 or more years experience working in an Office Management role. Leading and developing a team. Familiar with Microsoft Office products, including Outlook, Excel and PowerPoint.

Desirable

Working within Primary care or GP practice Familiar with medical terminology Used to working with clinical specialists consultants.