External Account Manager

2 months ago


Bristol, United Kingdom Tarmac Full time

At Tarmac,

‘who you are’ matters. We want to get to know you. If you share our values and are proud of a job well done, collaborative in working well with others and ambition to make things better, then have a read of what we have on offer.

Due to sustained growth, we are currently looking for a External Account Manager - Aggregates  to join our team in Tarmac Stancombe office, Flax Bourton near Bristol. The responsibilities of this role come with the opportunity of travelling for weekly visits to our units and customers across the South West and Wales, with a company car offered.

This is a flexible role that requires a balance between office working and customer visits. It is a key position to driving business growth, managing pricing strategies, and ensuring the successful delivery of surface dressing and aggregate solutions projects. This role is commutable from Long Ashton, Nailsea, Portbury, Portishead, Wrington, Langford, Yatton, Bristol and the surrounding areas. 

In the role of External Account Manager - Aggregates you will be working 40 hours per week Monday to Friday. Following successful completion of training you will have the option for hybrid working. 

We’re working hard to create a dynamic and inclusive environment and it’s important that our people come from a variety of different backgrounds. 

Role Responsibility

The role of External Account Manager - Aggregates  will be responsible for leading the development of the strategic plan to maximise the benefits of our various product reserves. As External Account Manager - Aggregates , you will also be responsible for: 

Delivering annual budgeted volumes, pricing and margin 

Lead the pricing strategy for surface dressing and aggregate solutions, securing profitable new work and driving growth across the business 

Developing and maintaining regional sales pipeline to drive performance 

Negotiating alongside Procurement with key third party hauliers, haulage companies 

Directly managing, engaging and developing a predetermined portfolio of Tarmac customer accounts aligned to the commercial strategy 

Plan and manage logistics effectively, including the scheduling of trucks for surface dressing deliveries, as well as communicating weekly & monthly sales forecasts to our operations department 

Forging new relationships with key influencers to gather market and commercial intelligence and feeding that information into the Sales Pipeline management process 

Cost effective distribution of materials using local systems 

Work closely with internal teams, including operations, logistics, and sales, to ensure smooth project delivery and customer satisfaction 

Ensuring customer service expectations are met and developing an ethos of service excellence 

The Ideal Candidate

The ideal candidate for the role of External Account Manager - Aggregates will have proven sales experience gained in either surface dressing, aggregate sales, or a related construction industry role. 

In addition to proven sales capability suitable candidates will also demonstrate: 

Successful sales track record with the ability to build relationships and trust through providing solutions that meet the customer needs 

Proven ability to gain commitment and successfully close customer deals 

Effective conflict resolution skills – handling all situations effectively to achieve a positive outcome 

Account management experience including tracking and developing a portfolio of accounts, forging working relationships with customers and being the ‘go to person’ for your own customers 

Excellent project planning and logistical skills, particularly around scheduling and managing truck fleets for surface dressing. 

Proven negotiating skills with effective use of questioning and listening to effectively establish customer need. 

Confidence to influence and persuade key stakeholders and customers 

Flexible attitude to task management and the ability to work autonomously 

Proven ability to prioritise, plan and monitor own activity 

Effective decision-making skills that incorporate risk management and commercial gain 

Why Us

In addition to the role of  External Account Manager - Aggregates  we also offer an extensive range of career development opportunities and industry-leading rewards, incentives and benefits:

Company car Bonus scheme Enhanced holiday entitlement Contributory pension scheme Access to the Tarmac Reward website with discounts on retailers, holidays, etc. Access to our Employee Assistance helpline for free and confidential advice Access to join our Employee Communities (employee networks) we currently have nine communities inc.(REACH) Religious, Ethnic, Cultural Heritage, LGBTQ+, Parents & carers, Ability, Wellbeing, Female voice and menopause Training and development opportunities

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