Apprentice in Business Administration

4 days ago


Oswestry, United Kingdom Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust Full time

Job summary

The Midland Centre for Spinal Injuries (MCSI) is looking to appoint an apprentice in business administration.

This is an exciting opportunity for someone who is keen to start a career in an administration support role whilst working towards a Qualification Credit Framework (formerly NVQ).

The successful candidate will assist the administrative/secretarial team in providing an efficient administrative service to the clinical team on MCSI.

Main duties of the job

Assist to provide an efficient medical records service

Contribute to team working and help to streamline current administrative processes/systems, to include typing of clinic correspondence.

Scanning of correspondence and photocopying of medical records as requested.

Assisting with reception duties; using PAS to book appointments, generating outpatient appointment letters, ringing patients to confirm clinic attendance.

Updating of nurse call logs and pre-op activity.

Assist in any other clerical/admin duties that may be required including harms clinics.

About us

The Robert Jones and Agnes Hunt Orthopaedic NHS Trust (RJAH) is one of the leading orthopaedic hospitals in the country, with some of the highest levels of staff and patient satisfaction, as well as a strong reputation for research and innovation.

Joining RJAH is more than just a job - we want our people to have the best opportunities to thrive in their have a range of fantastic staff benefits on offer to everyone who joins RJAH and you'll have access to outstanding professional development opportunities and state-of-the-art facilities - including our recently-opened £6 million Headley Court Veterans' Orthopaedic Centre (the first unit of its kind in the UK).RJAH has strong links with a range of universities including Staffordshire, Keele, Glyndwr, Chester and hospital is located on a site outside Oswestry in Oswestry, just off the A5. The nearest train station is in Gobowen, approximately two miles from the hospital. The station is part of the Chester to Birmingham are based in North Shropshire, close to the border with North and Mid Wales. It is one of the most attractive parts of the country, with a rich historic culture and excellent transport links. It offers outstanding opportunities for anyone who enjoys an outdoor lifestyle or is looking to raise a family.

Job description

Job responsibilities

Support outpatient booking administrator/receptionist/medical secretary/Business Co-ordinator/Operational Manager

Retrieval of notes for outpatient clinics, clinical correspondence and admissions. Please note some sets of notes are heavy.

Filing of notes within medical records library.

Consolidate medical record entries on EPR system and print off as and when requested.

Scanning of correspondence into medical records system.

Assist with receiving and sending post; date stamping all incoming post, sorting and distribution as appropriate.

Photocopying or scanning of medical records as requested, liaising with Finance and Clinical Governance Departments.

General filing of results and correspondence.

Assist with preparation of weekly clinics.

Photocopy and distribute weekly clinic list.

Generate outpatient forward look using excel.

Assisting with reception duties using PAS, generating outpatient appointment letters and forwarding.

Assist with conference organisation.

Assist with annual dinner organisation.

Taking telephone calls, directing as appropriate and/or taking messages.

Utilising all office equipment as necessary (telephone, e-mail, internet, intranet, printer etc)

Assist in any other clerical/admin duties that maybe required including harms clinics.

Support minute taking in meetings

Assist in the typing of weekly clinics

Ringing patients to confirm clinic attendance

Updating of Nurse call logs

Person Specification

Qualifications/Training

Essential

Understanding of Microsoft Office/Competent in use of ICT GCSE English C grade or above GCSE Maths C grade or above GCSE ICT C grade or above

Desirable

Audio typing /Touch typing/Customer facing experience

Experience

Essential

Microsoft office computer software

Desirable

Reception/formal office experience Team working experience

Skills and Competencies

Essential

The ability to work confidently using own initiative Excellent written and verbal communication skills Numeracy proficient Strong interpersonal skills

Desirable

The ability to prioritise and organise workloads to meet business requirements and customer demands

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