Customer Service Apprentice

5 months ago


Oswestry, United Kingdom School of Coding Ltd Full time

**What will the apprentice be doing?**

Duties include:

- Providing external and internal customers with a market-leading service
- Processing orders electronically
- Providing support to the sales office manager when required
- Undertaking general office administration such as answering the phone and dealing with enquiries
- Record handling using our CRM system
- Digitising client records
- Data entry and report generation

**What training will the apprentice take and what qualification will the apprentice get at the end?**
- Level 2 Customer Service Practitioner standard
- Apprentices will be required to have or achieve level 1 English and maths and to have taken level 2 English and maths tests prior to completion of their apprenticeship

**What is the expected career progression after this apprenticeship?**

It is hoped that the successful applicant will continue to work permanently with Aico following completion of the apprenticeship (this will be dependent upon performance throughout the duration of the apprenticeship programme).

**Job Types**: Full-time, Permanent, Apprenticeship

**Salary**: £9,620.00-£115,000.00 per year

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Yearly bonus

Application question(s):

- Do you live in Shropshire?
- Are you currently in education or employment?
- Are you aged between 16-24?

Reference ID: 1000138775



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