Service Manager
3 weeks ago
Company Description
Zurich-based green-tech company Hitachi Zosen Inova (HZI) is a global leader in solutions for energy transition and circular economy including Energy from Waste (EfW) and Renewable Gas (RG), operating as part of the Hitachi Zosen Corporation Group. HZI acts as a project developer, technology supplier and engineering, procurement and construction (EPC) contractor delivering complete turnkey plants and system solutions for thermal and biological waste recovery. Its solutions are based on efficient and environmentally sound technologies, are thoroughly tested, and can be flexibly adapted to customer requirements. HZI’s Service Solutions Group combines its own research and development with comprehensive manufacturing and erection capabilities to provide support throughout a plant’s entire plant cycle. HZI works for customers ranging from established waste management companies to up-and-coming partners in new markets. Its innovative and reliable solutions have been part of more than 1,600 reference projects worldwide.
Find out more about HZI at
Job Description
The Service Manager role is based at our Hinckley Regional Service Centre in Hinckley, Leicestershire and is responsible for managing a service team, working closely with project managers and site supervisors, to deliver service activities on time and within budget and in accordance with local and companywide HSE and Quality systems/standards. Works in full coordination with UK Regional Service Director and other international HZI teams to promote and sell our large portfolio of spare parts, mechanical and process retrofit offerings. To plan Customers visits (HZI and non-HZI plants, central organizations) in view of identifying and creating new opportunities. Takes full responsibility for the management of customer accounts, including overseeing the delivery of Service activities including profit and loss. Demonstrates a detailed technical knowledge of EfW plant technology. Understands the UK & Ireland EfW market situation and identifies opportunities by developing and maintaining close contacts with existing and potential Customers. Contributes to strategic account management. Supports product management by identifying market needs and presents HZI products to clients. Identifies opportunities in the HZI CRM system and follow the sales process. Foster the use of HZI’s CRM as unique sales process support tool including forecasting and reporting. Creates Customer-specific bids (including calculations) and follows these up until contract conclusion or rejection. Independently supervises his/her assigned service projects and outages, plans bidding and project work and associated resources Accountable for service works scope, cost, schedule, and quality. Represents the project interests externally partners, subcontractors, internally the other departments, in particular the Process and Engineering department Ensures overall service project coordination. Defines, manages and updates risk and opportunities. Accountable for the delivery of all service project documentation (Technical, Quality, HSE, Cost Control, etc.) If required, project management on site (working with Site supervisor in the coordination of subcontractors, Customer support) Ability to apply continuous Change control and plus/minus list cost management without upsetting customer relationship and future business potential.
Qualifications
Job specific qualification
Safety mindset Education as process or mechanical engineer Experience in the field of mechanical and plant engineering. Good Communicator. Service Sales: Service Agreements, Overhauls, Pressure parts, Upgrades, Spare Parts, Training. Service Execution: Project management and organisation skills, ability to lead a team effectively. Service Technical: Ability to complete Audits, Write technical reports.Methodological competence
Proactive, solution oriented, resilient. Self-starter, willing to hunt for opportunities. Good negotiation and convincing techniques (internal and external stakeholders) Ability to create and manage a contract. Good presentation techniques. Project management skills: Risk management, Schedule Management, Scope Management, Communication, Change Management, Stakeholder Management, Cost control / Finance Management. Good capabilities in mentoring and personal development of others. Solution Selling capabilities.
Additional Information
Very competitive salaries with annual performance reviews and bonus awards Pension scheme, life insurance and disability insurance Private medical insurance for you and your family Inclusive, values led culture Responsibility and challenge within multi discipline field of activities Team-oriented working atmosphere in an international Company Tailored learning and development opportunities Career path options-
Customer Service Consultant
3 days ago
Leicester, United Kingdom Quality Service Recruitment Full timeQS Recruitment have an exciting opportunity to join our successful team based in Leicester as a Customer Service Consultant No previous Recruitment experience is required, however prior work within a customer service environment is essential. A business to business customer service background would be an advantage. **What do we offer?** - We offer a...
-
Customer Service Consultant
3 weeks ago
Leicester, United Kingdom Quality Service Recruitment Full timeFancy a job where you can make a real difference to the team’s success through developing and growing your client base? Do you want to work in an environment which champions personal support and progression? Look no further than joining our successful Leicester team as a Customer Service Consultant No previous Recruitment experience is required, however...
-
Probation Services Officer-leicester
1 week ago
Leicester, United Kingdom HM Prison & Probation Service Full time**Details**: **Reference number**: - 264078**Salary**: - £23,637 - £29,046**Job grade**: - Other- NPS Pay Band 3 National**Contract type**: - Permanent**Type of role**: - Operational Delivery**Working pattern**: - Flexible working, Full-time**Number of jobs available**: - 5Contents Location About the job **Benefits**: Things you need to...
-
Probation Services Officer
1 week ago
Leicester, United Kingdom HM Prison & Probation Service Full time**Details**: **Reference number**: - 294156**Salary**: - £23,637 - £29,046**Job grade**: - Other- NPS Pay Band 3 National**Contract type**: - Permanent**Type of role**: - Operational Delivery**Working pattern**: - Flexible working, Full-time, Job share, Part-time**Number of jobs available**: - 10Contents Location About the...
-
Leicester, United Kingdom HM Prison & Probation Service Full time**Details**: **Reference number**: - 342252**Salary**: - £20,126 - £24,225- Pro-rata- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Other- NPS Pay Band 2 National**Contract type**: - Permanent**Type of role**: - Administration / Corporate Support**Working pattern**: - Part-time**Number of jobs available**: -...
-
Community Payback
3 weeks ago
Leicester, United Kingdom HM Prison & Probation Service Full time**Details**: **Reference number**: - 268230**Salary**: - £23,637 - £29,046**Job grade**: - Other- NPS Pay Band 3 National**Contract type**: - Permanent**Type of role**: - Operational Delivery**Working pattern**: - Flexible working, Full-time**Number of jobs available**: - 2Contents Location About the job **Benefits**: Things you need to...
-
Community Payback
6 days ago
Leicester, United Kingdom HM Prison & Probation Service Full time**Details**: **Reference number**: - 282980**Salary**: - £23,637 - £29,046**Job grade**: - Other- NPS Pay Band 3 National**Contract type**: - Permanent**Type of role**: - Operational Delivery**Working pattern**: - Flexible working, Full-time**Number of jobs available**: - 2Contents Location About the job **Benefits**: Things you need to...
-
Probation Service Officer
1 week ago
Leicester, United Kingdom HM Prison & Probation Service Full time**Details**: **Reference number**: - 311827**Salary**: - £23,637 - £29,046- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Other- NPS Pay Band 3 National**Contract type**: - Permanent**Type of role**: - Operational Delivery**Working pattern**: - Full-time**Number of jobs available**: - 1Contents Location About...
-
Probation Services Officer
1 month ago
Leicester, United Kingdom HM Prison & Probation Service Full time**Details**: **Reference number**: - 348677**Salary**: - £25,310 - £30,968- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Other- NPS Pay Band 3 National**Contract type**: - Permanent**Type of role**: - Operational Delivery**Working pattern**: - Flexible working, Full-time, Job share, Part-time**Number of jobs...
-
Probation Services Officer
4 weeks ago
Leicester, United Kingdom HM Prison & Probation Service Full time**Details**: **Reference number**: - 278827**Salary**: - £23,637 - £29,046**Job grade**: - Other- NPS Pay Band 3 National**Contract type**: - Permanent**Type of role**: - Operational Delivery**Working pattern**: - Full-time, Job share, Part-time**Number of jobs available**: - 2Contents Location About the job **Benefits**: Things you need to...
-
Business Development Manager
5 days ago
Leicester, United Kingdom JJ Food Service Full timeBusiness Development Manager Are you someone who is resilient and likes a challenge? Have you got experience in winning new profitable business opportunities in a specific sector? Then we have something for you This is a new high-profile position and we are looking for a highly experienced New Business Manager to ensure they obtain new business at a...
-
Technical Operations Manager
3 weeks ago
Leicester, United Kingdom UK Civil Service Full timeJob summaryAs a Technical Operations Manager, you will lead a small specialist team providing dedicated and flexible operational technical support to Senior Investigating officers and key partners through the deployment of covert technical surveillance assets to archive operational outcomes, and produce intelligence in support of serious and organised crime...
-
Probation Service Officer Hmp Fosse Way Omic
1 week ago
Leicester, United Kingdom HM Prison & Probation Service Full time**Details**: **Reference number**: - 258330**Salary**: - £23,637 - £29,046**Job grade**: - Other- NPS Pay Band 3 National**Contract type**: - Permanent**Type of role**: - Operational Delivery**Working pattern**: - Full-time**Number of jobs available**: - 1Contents Location About the job **Benefits**: Things you need to know Location - This...
-
Leicester, United Kingdom HM Prison & Probation Service Full time**Details**: **Reference number**: - 271504**Salary**: - £23,637 - £29,046**Job grade**: - Other- NPS Pay Band 3 National**Contract type**: - Permanent**Type of role**: - Operational Delivery**Working pattern**: - Full-time**Number of jobs available**: - 2Contents Location About the job **Benefits**: Things you need to know Location - This...
-
Leicester, United Kingdom HM Prison & Probation Service Full time**Details**: **Reference number**: - 258326**Salary**: - £23,637 - £29,046**Job grade**: - Other- NPS Pay Band 3 National**Contract type**: - Permanent**Type of role**: - Operational Research**Working pattern**: - Full-time**Number of jobs available**: - 1Contents Location About the job **Benefits**: Things you need to know Location - This...
-
IT Service Manager
23 hours ago
Leicester, United Kingdom Reed Full time**Looking for your next exciting opportunity as an IT Service Delivery Manager?** **Salary**:Up to £34,000 **Located: Leicester/Hybrid** I am happy to present to you a fantastic opportunity with one of our public sector clients who are looking for an experienced IT Service Delivery Manager to join their team. **Your key duties and responsibilities will...
-
Service Manager
3 weeks ago
Leicester, United Kingdom University Hospitals of Leicester NHS Trust Full timeJob summary We are looking for a confident and enthusiastic Operational Manager to work within our Anaesthetic Service; the post will be cross site, requiring you to work flexibly. You will be an experienced and compassionate leader, supporting operational, administrative and clinical teams to deliver high quality care within ITAPS (Intensive Care,...
-
Service Manager
2 weeks ago
Leicester, United Kingdom University Hospitals of Leicester NHS Trust Full timeJob summary We are looking for a confident and enthusiastic Operational Manager to work within our Anaesthetic Service; the post will be cross site, requiring you to work flexibly. You will be an experienced and compassionate leader, supporting operational, administrative and clinical teams to deliver high quality care within ITAPS (Intensive Care,...
-
Service Manager
3 days ago
Leicester, United Kingdom Think Recruitment Full timePosition: Service Manager Salary: £47,569 per annum + Excellent Benefits + Van + Fuel Card Location: Leicester & surrounding area with Frequent travel Contract: Permanent Bonuses: Pension, 28 days Holiday Allowance plus BH Think Recruitment are currently looking for Service Manager to carry out the successful delivery of Void Social Housing property...
-
Service Manager
2 days ago
Leicester, United Kingdom Think Recruitment Full timePosition: Service ManagerSalary: £47,569 per annum + Excellent Benefits + Van + Fuel CardLocation: Leicester & surrounding area with Frequent travelContract: Permanent Bonuses: Pension, 28 days Holiday Allowance plus BHThink Recruitment are currently looking for Service Manager to carry out the successful delivery of Void Social Housing property maintenance...
