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Security Controller

2 months ago

Glasgow, United Kingdom Securitas Security Services Full time
About the Role

 Join the Global Leader in Security Services - Securitas

Securitas, a renowned global leader in security services, is dedicated to safeguarding a diverse array of clients worldwide, ranging from banks and retail chains to leisure venues and corporate offices. As one of the largest security service organizations globally, we take pride in our mission to create a sense of security for people everywhere.

Position: Security Controller

Hours: 42 hours per week, 4 on 4 off days nights weekends

Transport: Access to a vehicle or excellent transport links (Glasgow, G5 8DP​)

 Requirements: Must possess a valid SIA licence ( 1 year security experience )


Job Opportunity

Job Opportunity

Our client is seeking a proactive and dedicated security advisor to join our team. This role involves providing expert security advice and support to our service, projects, and programmes, ensuring consistent and effective standards of information and guidance in line with defined security policies. You will act as a focal point for stakeholders, manager, and staff, ensuring security operations are managed in accordance with current HMG Security Policy Framework and our client policies, controls, and standards.

  • Providing Audits including detailed reports.
  • Demonstrate a thorough knowledge of company systems and procedures.
  • Building Access Control System, ensuring information is accurate and up to date
  • actively promote security awareness among all employees.
  • Foster excellent customer relationships by providing timely advice and support to employees and managers.
  • Manage day-to-day team activities, acting as line manager and leave by example.
  • Deliver security advice to employees, line managers, and external agencies, liaising with external agencies and other Security Controllers.
  • Provide strong presentation skills to support and facilitate management decision-making.
  • Exhibit strong negotiation and influencing skill to drive results.
  • Be flexible and adapt to change, with a proactive approach and continues improvement.
  • Ensure communication is open, honest and effective while maintaining confidentiality of sensitive information.
  • Maintain and operate the Security Database system.
  • Attend regular Security Team meetings to review progress, relationships, policies, and ensure information flow within the team.
  • Manage time and priorities effectively, collaborating with line manager.
  • Regularly review achievements against objectives and participate in change initiatives.
  • Incident Investigations, Undertake any given tasks by management
  • Maintaining confidentiality of sensitive information.
  • Following company procedures and systems.
  •  Collaborating with line managers and participating in change initiatives as required.
  • Conducting audits and preparing detailed reports.
  •  Regularly reviewing progress, policies, and team achievements in security meetings.
  • Flexibility and adaptability to change with a proactive approach to continuous improvement.


Key Responsibilities:

  • Respond promptly to alarm activations and emergency situations, following company and client protocols.
  • Communicate any issues to the Shift Supervisor or Campus Security Manager as needed.
  • Provide clear and accurate shift handovers to ensure seamless continuity of operations.
  • Monitor CCTV, EACS, and alarm systems, ensuring all activations are promptly addressed.
  • Serve as the first point of contact for client and employee queries, escalating issues when necessary.
  • Oversee the management of the Control Room email inbox.
  • Ensure proper key handling procedures are followed and monitored.

✨✨✨

Key Skills and Attributes:

  • Highly organised with excellent attention to detail.
  • Strong communication skills, both written and verbal.
  • Self-motivated and able to work independently.
  • Proactive problem-solving abilities.
  • Ability to build and maintain positive relationships with clients and colleagues.
  • Customer-focused with a commitment to providing exceptional service.

✨✨✨

Here's what we can offer you:

  • Wellness advice and support, including financial, emotional and physical.
  • Dental and Physical health plans
  • Company pension and advice and planning
  • Life assurance scheme
  • Discounted gym memberships
  • Discounts on high street brands, online shopping, holidays and days out, Arriva bus travel and eligibility for Costco membership
  • Mortgage Advise, Payroll ISA's
  • Support with further education

✨✨✨


Essential Skills

Essential Skills

  • SIA Licence
  • Ideally 1 year Security Experience
  • SIA SG/DS Licence
  • SIA CCTV Licence
  • Customer Service experience. Reliable and customer focused with a commitment to exemplary service.
  • RTW in the UK & 5-year checkable history
  • Transport: Access to a vehicle or excellent transport links (3 miles from train station)
  • Good customer service and written/verbal communication skills
  • Computer literate Strong standard of IT skills.
  • Ability to work under own initiative & Good organisational skills.
  • Flexible to workdays, nights and weekends

✨✨✨


DE&I

Securitas is an all-inclusive employer, and we encourage individuality within our company. We believe that diversity and inclusion are not just buzzwords, but integral parts of our business strategy. Our goal is to create an environment where every employee feels that they belong regardless of their background or identity. Our belonging strategy has three pillars,

  • how you join us and develop your career,
  • the way we lead our teams
  • fair pay and benefits.


To achieve this, we have a number of initiatives: employee networks which are a safe space to build communities and influence practices, Race at Work Charter, Armed Forces Covenant, Disability Confident, Reasonable Adjustment Passport, Domestic Abuse Charter, Healthy Workplace Awards and we are leading the way in the Neurodiversity Top Employer Certification. We celebrate our differences throughout the year by recognising significant dates such as BSL Week, International Women's Day, PRIDE, Black History Month and many more.


If you want to learn more visit our website.