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Senior Quality Assurance Lead
4 months ago
Job summary
NHS Devon ICB are seeking to recruit a highly motivated and experienced Registered Professional to the position of Senior Quality Assurance Lead for All Age Continuing Care (AACC) This role will support the Head of Quality Assurance and Nursing - All Age Continuing Care - to lead our AACC team to effectively deliver the ICBs statutory function in following the National Framework for Continuing Health Care and the National Framework for Children's Continuing Care.
This post offers a unique role that will utilise your extensive skills and knowledge in AACC delivery. You will be a dynamic leader with excellent communication skills and a proven capacity to deliver a service both operationally and strategically. Personalised care is at the centre of how we deliver our service and you will be passionate in ensuring equitable delivery across Continuing Health Care and Children and Young Peoples Continuing Care, working closely with key stakeholders and system partners to maintain key relationships in promoting optimal outcomes for all.
If you are able to demonstrate exceptional leadership and competence in leading an AACC team to delivery a quality service we would welcome you to consider this post.
Main duties of the job
Please see the attached Job description and person specification for full details of the role and responsibilities.
About us
NHS Devon Integrated Care System
As an Integrated Care System (ICS), we recognise now more than ever that we can only provide the care that people really need by working together. Together for Devon therefore represents a partnership where health and care services work together with local communities to improve peoples health, wellbeing and care. It aims to transform health and care services so they are clinically, socially and financially sustainable.
Our vision is simple: equal chances for everyone in Devon to lead long, happy and healthy lives. To achieve this, we have set out six ambitions for the next five years that will help us transform services including: Effective and efficient care, embedding the Integrated Care Model, the Devon deal (a citizen-led approach to health and care), Children and young people, Digital Devon and ensuring Equality.
About NHS Devon
As part of the Devon ICS, NHS Devon Integrated Care Board is responsible for the majority of county's NHS budget, and develops a plan to improve peoples health, deliver high-quality care and better value for money. The organisation is led by a diverse board, with an aim to improve peoples lives in Devon wherever they live, to reduce health inequalities and make sure we can deliver these services for the long term.
For more information, visit our ICS website and our NHS Devon website
Job description
Job responsibilities
Please see the attached Job description and person specification for full details of the role and responsibilities
Person Specification
Experience, Knowledge & Qualifications
Essential
Educated to masters' level or equivalent level of experience of working at a senior level in specialist area. Extensive knowledge of All Age Continuing Healthcare framework and individual packages of care, acquired through a post graduate qualification or equivalent experience or training Experience of approving commissioned packages of Care, adhering to NHs Devon's Schemes of Delegation Extensive knowledge of children and or adult specialist areas, acquired through post graduate diploma or equivalent experience or training plus further specialist knowledge or experience to master's level equivalent As an operational line manager and have significant experience of working with the CHC framework and CYPCC Framework and/or experience of line management. Must have an understanding of the background to and aims of current healthcare policy and appreciate the implications of this. Ability to support the budget setting for a number of teams/services across a directorate A strong understanding of the relationship between NHS organisations and wider system, regional and national organisations Significant experience of successfully operating in a politically sensitive environment. Significant experience of co-ordinating projects in highly complex and challenging environments Evidence of post qualifying and continued professional development. Member of relevant professional bodies, if applicable. Demonstrated experience in a Healthcare environment. Understanding of the public sector. Should have an appreciation of the relationship between provider organisations, NHS England and Improvement and individual care organisations Previously responsible for a budget, involved in budget setting and working knowledge of financial processes Experience of managing risks and reporting. Experience of developing briefing papers and correspondence at SLT or chief officer level. Experience of monitoring budgets and business planning processes. Evidence of planning and delivering programmes and projects and services on time
Desirable
Experience of working in community services Experience of supporting change in practice
Communication Skills
Essential
Good communication skills for delivering key messages to a range of stakeholders both internal and external (including outside the NHS) to the organisation, some at very senior level Ability to use informed persuasion to influence and negotiate on difficult and controversial issues including performance and change Must be able to provide and receive highly complex, sensitive or contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups Ability to produce and present concise yet insightful communications on highly complex matters for dissemination to senior stakeholders and a broad range of stakeholders as required Evidence of success in efficient and effective project and programme management Skills for nurturing key relationships and maintaining networks. Negotiate on difficult and very complex and detailed issues Skilled communicator with the ability to construct and deliver concise yet insightful communications on complex matters, for dissemination to diverse audiences.
Analytical Skills
Essential
Ability to identify risks, anticipate issues and create solutions and to resolve problems in relation to project or service delivery. Ability to understand a broad range of complex information quickly and making decisions where opinions differ/no obvious solution. Analyse, interpret and present data to highlight issues, risks and support decision making In depth analysis, interpretation and production of complex and multiple reports, including financial returns Experience of identifying and interpreting National policy Strategic thinking - ability to anticipate and resolve problems before they arise Takes decisions on difficult and contentious issues where there may be a number of courses of action Highlight exceptions and risks ensuring mitigating action can be taken to keep the programme on track Assimilate and analyse multiple levels of highly complex information related to service area to ensure quality outcomes Apply advanced analysis and judgement to develop and interpret a range of highly complex options when required, in relation to area of responsibility. Experience of researching best practice (globally, private and public sector), interpreting its relevance and processes/ practices which could be implemented successfully to achieve improved performance(advising on policy implementation, where applicable)
Planning Skills
Essential
Evidence of planning and delivering programmes and projects and services on time. Oversee and ensure the application and implementation of team responsibilities to meet the goals within the organisation. Manages consequential adjustments to activities responsible for as required Lead in coordinating and supporting the delivery of quality and assurance including core documentation, information, and reporting Comprehensive experience of project principles techniques and managing successful projects. Demonstrated capability to plan over short, medium and long-term timeframes and adjust plans and resource requirements accordingly. Contributes to the formulation of strategic plans.
Desirable
Previous experience in project management and planning.
Management Skills
Essential
Abilities for financial and staff management. Must be able to prioritise own work effectively and be able to direct activities of others, which may be across a number of workstreams Experience of managing often complex situations and effectively motivating a team and reviewing performance of the individuals. Skills for direct line management of team/ department
Physical Skills
Essential
Standard keyboard skills with the ability to learn/use a range of software.
Autonomy / Freedom to Act
Essential
Must be able to use initiative to decide relevant actions and make recommendation across area of responsibility with the aim of improving deliverables and/or compliance to policies Must be able to prioritise own work effectively and be able to direct activities of others, which may be across a number of workstreams. Ability to make decisions autonomously, on difficult and very complex issues, working to tight and often changing timescales Experience of identifying and interpreting National policy and leading implementation Experience of researching best practice (globally, private and public sector), interpreting its relevance and processes/ practices which could be implemented successfully to achieve improved performance(advising on policy implementation, where applicable).
Equality & Diversity
Essential
Will consider the most effective way to promote equality of opportunity and good working relationships in employment and service delivery and has the ability to take actions which support and promote this agenda.
Other
Essential
Operate effectively in a highly demanding environment Adept at dealing with high uncertainty and frequent change, showing exceptional adaptability and flexibility. Strong ability to engage with, learn from and depart knowledge and experience to peers, other professionals and colleagues in the desire to provide or support the most appropriate interventions. Strong ability to develop and maintain confidentiality and trust. Highly professional calm and efficient manne Strongly effective organiser, influencer and networker. Demonstrates a strong desire to improve performance and make a difference by focusing on goals. Ability to maintain confidentiality and trust